Auto-Fix Home Improvements

"I am sorry to hear that you are not happy with the work I completed for your family. Had you reached out to me, I would have happily repaired anything wrong free of charge. In the interest of full disclosure, I would like to point out a few facts that will shed light on this project. First, you are not my client. You and I did not speak more than a dozen words during the entire six days of work I performed. It was your wife with whom I discussed business. One such discussion was regarding cleaning. As I charge by the hour, the client preferred to clean herself, so as to save money. I agreed to this arrangement, hence the mess after each work day. I would have happily cleaned up had she asked me to. I am curious as to what other misunderstandings lead to your upset. Second, this review appeared here six months after the project was completed, which was in December of 2022. All work was reviewed by the client and checked off by her. The client was very happy with the work when I finished. To suddenly be informed six months later that the work was unacceptable was a heartbreaking blow. I am curious why I did not hear anything for so long, if the work was unsatisfactory. Third, the client and I agreed that she would contact me in the Spring to paint the door surfaces. I heard nothing for four months and reached out twice via e-mail, but never heard back. Therefore, I am curious as to the reasoning behind your declaration that I never came back to finished what I was supposed to. Despite the discrepancies that I have pointed out, had you let me know your concerns, I would have been happy to work to make you happy. Instead, you chose to write a scathing review. I do not think you appreciate how much one bad review like this can hurt a business, as I cannot imagine that this was motivated by spite. I wish you the best in the future."