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Ace Home Medics
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Our team includes a licensed plumber, electrician, plasterer and mason as well as designers, project coordinators and full time office staff. We accept Visa, Mastercard or checks & offer free estimates.
Business highlights
20 years of experience
Services we offer
Additions, Basement finishing & remodeling, Ceramic Tile Installation, Deck & Sun-room Building, Finish Carpentry, Flooring: Hardwood & Tile, Home Offices & New Spaces, Interior & Exterior Repair, Replacement Windows & Doors, Siding, Small "Odd Jobs"., We provide three levels of residential improvements: complete remodeling/construction, general repair and pre-sale improvements/profit maximizing strategy. Services include but are not limited to: Remodeling of Kitchens & Baths
Amenities
Free Estimates
Yes
Reviews
4.850 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 50 reviews
Brian V.
Apr 2021
Ace is great and we love our kitchen. Ran into some issues along the way with plumbing and electrical issues due to the type of home and Ace was able to deliver us a beautiful kitchen.
Laura M.
Mar 2019
Matt's crew did a beautiful job in our master bathroom. They demolished the existing shower and installed a new tile shower, including a bench with a stone top. The crew did a great job cleaning up after themselves. There was some damage done to our walls during demo, but it was repaired. Overall we are very pleased, and would definitely work with Ace Home Medics again.
Pamela H.
Dec 2018
The project was to remodel my bathroom, approximately 5'X 12". It took 7 weeks to complete this project, 4 of which I had to live elsewhere because it is the only bathroom in the house. The contractor was well aware of this. While my floors and living room were protected from the initial demo, any pretense of caring about my home rapidly evaporated. One day I came home to find: the strong order of urine as I pulled into the driveway, as they had evidently been peeing between the dumpster and my house. My reading lamp that had been over my couch had been brought into the bathroom and set at a right angle, with orange plasticine **** on its stem. It broke and I had to replace it. There was NO protection on my wooden floors, and the tile person had been cutting tile on my back deck and then walking through my living room with it--the wooden floor was so wet, that the basement trap door warped and had to be shaved so it would open again. The painter thinned out the paint so much you can practically see through it, and he painted the inside of the bathroom door, but not the outside. When I finally demanded they be finished enough for me to move home with a functioning bathroom, the shower head, etc had not been installed, because they had lost pieces of it. I found them in a box of trash. The project manager installed it--not even sure if he's a plumber. It kept dripping off and on, and months later, my shower started flowing full blast at 4:30am. I had to turn off the central water main. I called Ace and he didn't believe me, but sent a plumber the next day. This guy told me Ace wasn't paying for the repair-it would be on me. I hired my own plumber, who said the gasket had been melted during the initial install. For the final walk-through, I told them I had a noon appointment but would be available all morning. The project manager literally sat across the street in his truck until after I had to leave, and did the inspection without me. And those are just some of the issues. So now, $30,000 poorer but wiser, I am reminded daily when I see the cracked tiles in the shower, the unpainted door, the ceiling that was never replaced (despite it being in the original contract-Ace told me after they could get a guy to do it for $150), the tile grout that was extended to the wall instead of a row of tile because the tile guy had already packed up, etc, etc, etc, etc. The owner, Mat, is all charm initially, but became unavailable when I had problems, and a petulant 8 year old when pressed. Don't do it.
Response from Ace Home Medics
"We’re very sorry that this has happened. You hired us because we’ve worked for you in the past and you’ve experienced our quality work and service. We do everything we can do to keep our customers, especially our repeat customers, completely happy. We install a lot of showers and this is the first time we’ve had any issue whatsoever. It’s too bad you didn’t give us an opportunity to address and repair this when you first found out. Despite it being over 1.5 years since we were there, beyond our 1 year warranty; we would have been more than willing to return to make this repair. But, at the time that you let me know of the problem, you stated that you had other contractors in, you gave a one day opportunity to “take a look” (only 2 days after your notice, which I couldn’t make); and then you stated that you already had other contractors in and that demo was already scheduled. Not sure what you’d expect we do after you hire someone else to demo the whole shower. Further, demo of the entire shower was not necessary; you treated me and every associate on your bathroom job like second rate citizens; and you refused to pay part of your final invoice."
Martin F.
Jun 2017
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Response from Ace Home Medics
"Hello [Member Name Removed], Thank you very much for the nice review. It was our pleasure working for you and we hope to do so again in the future. Please keep us posted if there's anything we can do to help. Thank you for working with us. Regards, Mat"
Ruthie G.
Apr 2016
unknown
Meredith O.
Apr 2016
unknown
Response from Ace Home Medics
"Hello [Member Name Removed] and [Removed Member Name] , Thank you very much for the nice review and for your business. It was our pleasure and we hope to do so again in the future. Regards, Mat"
Peter M.
Mar 2016
unknown
Melissa B.
Oct 2015
AMAZING. We feel we got our moneys worth and were so happy with the job they did. We sold the house and ended up getting 12% above asking price because they were wowed with the brand new high end bathroom and master bed. Their hard working, craftsmen that take their job seriously. The only complaint I would have is it was very messy and dusty but that's not their fault it's just the nature of remodeling. TRUSTWORTHY
Response from Ace Home Medics
"Hello [Member name], Thank you very much for the nice review. I'm so happy to hear that you got over asking price for the house. Congrats. Thank you very much for your business. We appreciate it and it was a pleasure working for you. I only wish you stayed in the area so we could continue working for you. Best Regards, Mat"
Tony L.
Oct 2015
Had an old fashion glass patio door replaced with a new wall, 2 windows and a new patio door. Good quality and finished within the contract. I will recommend them to my friends.
Response from Ace Home Medics
"Hello [Member Name Removed], Thank you for the nice review. It was a pleasure working for you and we hope to do so again in the future. Thanks Tony. Regards, Mat"
Ruthie G.
Jul 2015
As mentioned above, this was the 4th time we'd hired Ace Home Medics for a job on our home (Complete Kitchen remodel, Entryway railing installation, 2-Story deck and now the Bathroom). At this point, we almost consider Mat and his foreman (Chris) good friends, and we knew the Quality of their previous work and felt comfortable with them working on our house. Unfortunately, we found the work on this latest job to not be up to the usual Ace Home Medics Standard as much seemed to be rushed and lacked a quality that we have seen in the past.
Per our agreement, we (the homeowner) would paint the bathroom once the work was complete, but some of the work that the crew and subcontractors had completed required hours of TLC before we could paint. We spent a good deal of time making repairs to the plaster which required patching and sanding several areas where drywall tape was still exposed, visible holes in wall around the new shower head, very uneven areas of plaster around electrical outlets and switches, bumps and marks left from hammers. We also removed very sloppy caulking on and around the sink back splash and tub/shower surround and walls, we were missing faucet handle screws (tossed out with packaging?) and had a cracked glass "shade" that covered one of the light bulbs (from over tightening?) that hangs above the mirror.
We mentioned our concerns to Mat and in his usual extremely professional style, asked us to make a list and they would come back once the painting was complete. Examples of less than par work: Poorly caulked inside of the bathtub with air bubbles and gaps in coverage had to be redone, non-existent plaster above the tub that had to be plastered, sloppy plastering that splattered on floor and doorways and a pile of plaster bits and dirty plaster water just outside our front door where the subcontractor emptied a bucket . Nothing overly major, but definitely not their usual quality of workmanship as this job seemed rushed.
I would suggest that when (not if, as I would definitely still would hire them again) you hire Ace Home Medics for a job, that you make sure that Mat and/or Chris be vigilant to the quality of work that is being done by their sub-contractors, and that any complaints / items missed be pointed out to them and corrected immediately.
Per our agreement, we (the homeowner) would paint the bathroom once the work was complete, but some of the work that the crew and subcontractors had completed required hours of TLC before we could paint. We spent a good deal of time making repairs to the plaster which required patching and sanding several areas where drywall tape was still exposed, visible holes in wall around the new shower head, very uneven areas of plaster around electrical outlets and switches, bumps and marks left from hammers. We also removed very sloppy caulking on and around the sink back splash and tub/shower surround and walls, we were missing faucet handle screws (tossed out with packaging?) and had a cracked glass "shade" that covered one of the light bulbs (from over tightening?) that hangs above the mirror.
We mentioned our concerns to Mat and in his usual extremely professional style, asked us to make a list and they would come back once the painting was complete. Examples of less than par work: Poorly caulked inside of the bathtub with air bubbles and gaps in coverage had to be redone, non-existent plaster above the tub that had to be plastered, sloppy plastering that splattered on floor and doorways and a pile of plaster bits and dirty plaster water just outside our front door where the subcontractor emptied a bucket . Nothing overly major, but definitely not their usual quality of workmanship as this job seemed rushed.
I would suggest that when (not if, as I would definitely still would hire them again) you hire Ace Home Medics for a job, that you make sure that Mat and/or Chris be vigilant to the quality of work that is being done by their sub-contractors, and that any complaints / items missed be pointed out to them and corrected immediately.
Response from Ace Home Medics
"Hi [Member Name Removed], Thank you for the review; much appreciated. Hope everyone is doing well and enjoying the summer and camp. Best regards, Mat"
Mary I.
Jun 2015
They are very good. I will absolutely use them again.
MARK A.
Apr 2015
The room looks great. It took a very long time to get a quote and get the project underway but I have never met a conTractor that didn't work like that. The crew was very professional and their construction skills were top notch. I did not like the painting crew he outsourced to... Specifically asked for Benjamin Moore paints ... They bought a chapter brand and fought with me about it.. Saying it was the same and that it was impossible to return it. Overall a good experience with Ace Home Mefics.
Response from Ace Home Medics
"Hello [member name removed] I hope you, [member name removed] and your family are well. Thank you for the nice review. Thank you also for referring us recently to your friends. Much appreciated. It was a pleasure working for you. Please keep us in mind for future projects. Regards, Mat"
Ron P.
Apr 2015
.It was great. They were fast and thorough.
Response from Ace Home Medics
"Hi [Member name removed], Thank you for the great review. It was our pleasure working for you and we hope to do so again in the future. Regards, Mat"
Lauren R.
Mar 2015
Very happy with the work Mat and his crew did. They were on time, on budget and I'm planning on using them again this spring for other projects.
Matt W.
Feb 2015
Mat came out and viewed the job in the Fall. He informed me that he would talk to his team, come up with a plan, pull the permit and communicate with me with regards to the timeline. Mat came gave me a bid on the rebuilding of a 3 season porch and it was the lowest of the 3 bids by over $1500. I decided to go with Mat as his reviews on Angies list were solid and he was the only contractor out of the 3 that wanted to pull the permit. Mat explained the plan in a detailed itemized contract. Once I signed the contract his crew came out and finished the job in about a week. His crew was friendly, clean, and professional. They answered questions that I had and they did a fantastic job!!! I am planning on building a garage and Mat is at the top of the list for the job. He is professional, honest and his communication was second to none.
Joseph M.
Oct 2014
Very punctual. All services performed as per quote. Great bunch of guys!
Response from Ace Home Medics
"Hello [removed members name], Thank you for the nice review. It was our pleasure working for you. Please keep us in mind for future projects. Regards, Mat"
Carol K.
Jul 2014
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Response from Ace Home Medics
"Hello (Member names removed), Thank you very much for the nice review. That's very much appreciated. It was our pleasure working for you and we hope to do so again in the future. Have a great summer. Regards, Mat"
Ralph M.
Jun 2014
He gave me good estimate and he was very friendly and helpful. I did not wind up going with them not because that he was not good but because I did not think he would do a good job. I thought it was a fair estimate. He was very professional, responded to my questions, and got back to me promptly.
Response from Ace Home Medics
"Hi [member name removed], Thank you for the feedback. As an FYI, that was a very routine repair which we complete all the time without any issue at all. In the future, please know that we'd have no problem at all doing that type of repair. Not sure why you got that impression but I appreciate the call and opportunity. Thank you."
Anne P.
Jun 2014
unknown
Response from Ace Home Medics
"Hello [member name removed], Thank you for the very nice review. It was our pleasure working for you. Yes, Chris is very talented. Best to you and [member name removed]. Have a great Fourth. Regards, Mat"
John S.
Jun 2014
They were great. They were there every single morning and they reported in every half day and told me what was going on.
Response from Ace Home Medics
"Hello [member name removed], Thank you very much for the nice review. We appreciated working for you and hope to do so again in the future. Have a great Fourth. Thanks [member name removed]. Regards, Mat"
JANET M.
Jun 2014
Pleased with the whole experience!
Response from Ace Home Medics
"Hello [member name removed], Thank you for the nice review. I hope you and [member name removed] are enjoying the kitchen. Regards,"
Laura B.
May 2014
Mat and his crew did a fabulous job installing our new windows. Mat was able to assist us in the process of choosing the right windows for our home. He is very responsive and gives an accurate wait time for service. His crew was very professional and the job was complete in the allotted time frame. This is the second time we have used ACE. Our last experience was also a positive one and they helped us with some repairs prior to selling our last home. We look forward to working with Mat and his crew again in the near future.
Response from Ace Home Medics
"Hello (removed member name), Thank you for working with us again and for this nice review. Very much appreciated. You have a beautiful new home and it was our pleasure working for you. Please do keep us in mind for your upcoming kitchen project and others. Thank you very much. Regards, Mat"
Jim F.
Apr 2014
They did a stellar job doing an incredible array of work on our house. They did a great job managing partners and the flow of work. And they stayed in budget, constantly keeping me aware of any tradeoffs and issues. Our house looked spectacular at the end and because of their work our home sold very quickly. I wish I still lived in the area so I could use them again. I'd recommend them to anyone wanting to do simple to very complex projects.
Response from Ace Home Medics
"Thank you very much for the nice review. It was a pleasure working for you. Glad to hear you're all settled in CA. Best regards to you and Sandy. Thanks Jim. Best, Mat"
Philippa F.
Apr 2014
I like it. They are very good and very professional.
Response from Ace Home Medics
"Hello [member name removed], Thank you for the nice review and for the opportunity to work with you. It was our pleasure and we hope to work for you again in the future. Thank you also for letting me know about our sign which was buried in the snow for the past few months. I picked it up last week, knocked to say Hi but you weren't around. Best Regards, Mat"
Robert C.
Jan 2014
PROJECT INCOMPLETE. SO FAR EXCELLENT.
Response from Ace Home Medics
"Hello [Member name removed], Thank you for the nice review. It's been a pleasure working with you so far and we look forward to getting this long planned project complete for you. See you soon. Regards,"
Licensing
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FAQ
Ace Home Medics is currently rated 4.8 overall out of 5.
Yes, Ace Home Medics offers free project estimates.
No, Ace Home Medics does not offer eco-friendly accreditations.
No, Ace Home Medics does not offer a senior discount.
No, Ace Home Medics does not offer emergency services.
No, Ace Home Medics does not offer warranties.