Northeast Plumbing & Heating

It was a disaster. I went to have a heating zone put into my basement and three different plumbers told me the system was installed wrong. They didn't even follow the schematic that came with the boiler. One plumber took photographs, sent them to the manufacturer and even spoke to the chief engineer who confirmed they screwed it up. Small claims court is in my future.

unknown

They're terrible. They did a hurried job and cut a lot of corners. The insulation was not well executed. I consulted a plumber afterward and found out things they did weren't correct. They didn't put up shut off valves where they should have. They put the handle of a pressure release valve around the corner, because they didn't want to make extra room for it. They installed a meter upside down because of the space issue, as well. It didn't function correctly. They didn't consult us on where they were going to vent the heater. It vents water, steam and hot air. They did it right underneath our kitchen window, which is our most heavily used window for looking out. Whenever the furnace is on, you have cloud and smoke coming up in front of your face. The consultants we hired called them and told them we had a problem with it and asked them to run a pipe to the other side of the house and vent it out there. They refused to respond to phone calls. When they did finally speak to them, they were extraordinarily dismissive and refused to do anything to help. They were awful. I would not recommend them or use them again.