EXCLUSIVE TILE

Horrible ... Should have fired him after the first day. He had all the tiles laid out without any spacers and the layout was crooked. It was out of straight almost an inch in just 3 feet. At the end of the first day he dumped his 5 gallon pail of tile residue down our toilet (which is connected to a septic system tank) instead of dumping it outside. The second day he came and put the grout in and my GAWD ... what a crap job he did. He got it all over the place and never cleaned up. After he left we checked it over real good and found more than TEN places that he had to come back because of lifted tiles and no grout areas. If you hire him good freaking luck !

Jay was great. One man operation, very friendly and knowledgeable, was happy to answer questions and accommodate requests, made a minor change mid project to something which we all know is never easy. Took a while to get him out to do the work after the estimate because he was out straight with other work/commitments, but he was up front about that in advance and fortunately we weren't in a rush, glad we waited. End product was beautiful. Going over it with fine tooth comb I can find few minor spots of lippage etc, but I had to actively look for them, nothing anyone else will ever see, and I still cant find them without looking for them. I'm sure there are tile contractors out there who achieve perfection throughout, but you will pay for it. More than happy with Jay's work, and his price was middle of the road of the 4 quotes I got. 40% less than the top quote.

I should have fired him after the first day. When he did ceiling over existing bathtub he got grout stuff all over existing tiled area and never cleaned it off. Then went to new shower and laid out tiles with no spacers. After he left I thought it looked horrible but figured once he grouted it, it would look better. When he left the first day he left a freaking mess that we had to clean up. Then the second day as he was washing off the tile haze he dumps a 5 gallon pail of the stuff down our brand new toilet into our septic system. Called him back after he left so he had to come back another day to fix a bunch of tile lippage and other mistakes. I have no idea how people can give this guy an A for his work. Mind you out of the 3 estimates I got he was the highest. I went by reviews here plus thinking being called Exclusive Tile we would be getting good work. Boy we were so wrong :-(

We hired Jay to tile our mudroom floor and we were very pleased with all aspects of the job. He was able to come out to do an estimate within a few days and was able to complete the work within a very reasonable timeframe. The job took only a couple of days and he arrived on time both days. The floor was completed for a reasonable price and completely transformed the look of the room. I would certainly hire Jay again for future tile work.

Jay does awesome work! He was very responsive, timely and fast. I love how my backsplash came out. Highly recommend.

tile floor in finished basement

Jay did an excellent job! He spent 4 days completing the floor for our new rental unit, and it looks BEAUTIFUL. I would use him again in a heartbeat. And likely will!

Jay came in and review the job and gave me an estimate. I had already removed the old tile and put down the hardiebacker cement board. I told Jay that if anything need to be redone that would be fine but he assured me that it all looks good. I also had already purchased the tile but Jay was concerned that there wasn't enough so I purchased additional tile. Jay finished the job in 3 days. He worked quickly and was neat. My complaint is that there is tile lippage in a number of spots that are very noticable. I'm very disappointed and would not recommend Jay for any jobs because of this.

Jay is very easy to work with and was always on time and responsive. There were a couple imperfections I could quible over but I won't - very happy overall.

The work was done very fast, with reasonable quality and on a very tight budget. I would definitely hire Jay again.

The work was done on time with high quality. The owner is professional and punctual which is a rare combination for most contractors. I would use Exclusive Tile again and would recommend them to others.

Jay did an excellent job. I hadn't been aware of all the decision-making that is involved in the design and placement of tile to fit the scale of the projects. Jay made great recommendations that helped put it all together well. He was easy to reach and showed up regularly and on time. I am very glad I chose him to do this work.

Went very well! Jay is very professional and timely. We needed a piece under our toilet, and he went out of his way to actually fix the toilet. The ceramic tile looks great, makes the bathroom pop! Would recommend Jay and team to anyone, you won't be disappointed.

It was great to work with Jay. The entire process could not have been more smooth. Jay returned my call the same day and agreed to come out for a free estimate a few days later. Jay was able to fit me in quickly and before the holiday. Jay showed up right on time the day we had scheduled and was extremely efficient and worked very hard. He was able to do the entire tile work for the backsplash in 1 day. He was very friendly and knowledgeable and was patient with me asking questions and being nit-picky. Jay came back the next day to complete the grout and again showed up right on time. He did a fantastic job and even dealt with me closely inspecting the grout and being nit-picky about very minor details. I would highly recommend Jay and would hire him again for another project. He was extremely professional and very friendly and a pleasure to work with and overall it was a great experience from start to finish and I could not be more happy with the completed backsplash.

Things went very smoothly from the first phone interaction to the completion of the job. Jay responded to my request for an estimate promptly and provided me with a detailed (and accurate) accounting of what the job would cost. He held to his stated start date and completed the work well within the timeframe he originally estimated. The tile work is beautiful and I will definitely call Jay again when we get ready to renovate our other bathroom.

Jay did a great job and was very professional. He is careful, clean, and experienced. Our kitchen came out great. He showed up when he said he was going to show up. He got it done in time with no surprises. The tile work around the pool was something that he doesn't normally do, but he helped us out a lot by taking on a job that I couldn't find anybody else to do. He did it on Columbus Day weekend, which was cold, but he still did it. I couldn't do it earlier because we had to drain the pool in order to get to the tile. I recommend Jay wholeheartedly for any tile job you have. You will be very pleased.

Showed up as scheduled. Provided a quote. Started work a week later. Did the work in half a day. Came next day to finish. Said would call in a year to see if still ok. Said call him with any questions or concerns. He did a great job. Looks like new.

Fantastic. Called Jay and left a voice mail; he called us back at 6 pm same day. We explained that the tiles started falling off when the shower wall was cleaned and that we had house guests coming soon. He came the next day to assess and give estimate. He was able to match our existing tile and get the work done by the end of the following day, which, btw, was a Saturday (!). Can't say enough good about him - great work, cleaned up everything afterwards, will definitely hire again in the future. Thanks, Jay!

Jay did a fantastic job repairing a section of tile that wasn't properly installed by another tradesman.  I'd been trying to get the original tile guy to fix the loose tiles for 11 months, to no avail.  I was very concerned that since it was such a small job (8 tiles), I wouldn't be able to get anyone else to do the work, but Jay was accommodating, courteous, professional and he did a beautiful job.

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We had hired and then fired another contractor to install our wood and tile floors.  We got the wood done but when it came to the tile, the original contractor we hired did not honor his contract.  As a result, we were stuck without someone to install our tile flooring.  After consulting Angie's List and his reviews, we called Jay, left a message and recieved a call back later that day.  He made time in his schedule to come by after work to conduct a site survey a couple days later.  While he familiarized himself with the work, he showed us a slide show of previous work he preformed.  After completing his review of the work, and provided an estimate right then and there.  one of the key aspects we looked for in the contractor we wanted to hire was his willingness to work with our desired schedule and work flow.  Since we had to disassemble our kitchen and bathrooms so that he could tile the complete floor areas, he agreed to do the work in such a way that the time we were without kitchen and limited bath facilities was an absolute minimum.  The quality of his work was excellent and his experience and skill delivered exactly the look we were looking for.  All in all we found working iwth Jay to be everything we hoped for in a contractor.  He was punctual, accommodating to our needs, delivered a high quality work product in a timely manner and at a fair price.  We recommend him to anyone looking for a skilled craftsman who delivers quality at the right price.  Given the opportunity, we would use his services again.

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Both Jay and Ian were a pleasure to have in my house.  They were gentlemen and respected my home.  His work was impeccable.  I watched him from time to time and noticed preciseness and accuracy in his work.  He gladly discussed his work with me and let me know what he was doing.  I am very pleased with his work and timeliness.  I would highly recommend him to anybody.  Thank you Jay and Ian!!
 

Jay saved the day!  The original person we planned on doing our tile back splash fell through and we needed someone before we moved in.  I sent Jay a message and he responded the same day and made an appointment to look at that weekend. 
He then came out on a holiday to install it so we we could have it done before we moved in!
I cannot speak highly enough of Jay and his apprentice Ian.  They did a great quality job, stayed with the estimate, and were friendly and punctual.
I would highly recommend him!