Silva Stamped Concrete

When Leonardo came to my home in September, 2013 to reseal our pool deck, he quoted me a price to have the work done.  I gave him a check at that time for the work.  He told me he'd come back the following Spring/Summer to put the second coat on.  He came back in July the following year.  At that time, I pointed out to him that the surface of the deck was peeling in areas that he'd already treated.  He told me not to worry.  It will blend.  He then took an addition sum of money from me. We just opened the pool last week and the deck is in terrible condition.  I just had a conversation with Leonardo, asking if he could come look at the deck and see if he could do something.  He actually tried to blame me for not having the 2 coats put on in the same season.  I reminded him that he was the professional and that he did the job as he saw fit.  I told him that he'd taken a lot of money from me, and that I'd hoped he'd stand by his work. Again, I asked if he'd come look at the deck. He told me I must be mistaken and that he never did the job.  I told him I have the cancelled checks.  After a rather heated conversation, he told me he would not fix the work he did, after which I asked him if he'd like me to report him to the Better Business Bureau.  He told me - and I quote: "I'm too busy as it is.  You'd be doing me a favor."