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Doug Anderson Plumbing & Heating
Water Heater Installation and Replacement, Water Heater Repair or Service, Gas Boiler or Radiator Heating System Installation,
About us
Doug Anderson Plumbing & Heating was built from the ground up with hard work, dedication, and a genuine passion for helping people. Doug began his plumbing career in 2009, starting as an apprentice and learning the trade the old-fashioned way—through long days, hands-on experience, and a drive to always do the job right. By 2016, he had earned his master plumber license and was ready to take the next step: starting a business rooted in quality work and honest service. In 2017, Doug Anderson Plumbing & Heating officially opened its doors. As demand grew, Doug’s wife stepped in to help run and organize the operations, bringing structure, support, and leadership to match the technical expertise in the field. Together, they’ve grown the company into a trusted, family-run business known for reliable service, skilled craftsmanship, and a deep commitment to the people and homes they serve.
Business highlights
Emergency services offered
11 years of experience
Services we offer
Faucets, Fixtures and Pipes - Repair or Replace, Plumbing for a Home Addition or Remodel - Install , Water Heater - Install or Repair, gas boiler install, gas piping
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.834 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 6% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 34 reviews
Stephen
Jul 2025
Google Review
Dennis and team were quick to respond. They diagnosed our broken water heater same day and installed an upgraded system a few days later. Dennis was great to work with, and accommodated some personal choices. Expect great things!
Marilyn K.
Jul 2025
Google Review
Very helpful with leak from floor. Found source and helped us remedy water issues until floor can be redone.
Brian S.
Jul 2025
Google Review
I hope they enjoy the 49 dollar fee for a quote that they didn't mention will never use or recommend to anyone
Eileen C.
Jul 2025
Google Review
We recently bought a house and have needed quite a few plumber visits- Doug Anderson has been GREAT. Communication is top notch (texting, messages with provider photos ahead of time), billing is clear, and I think we have met at least four of their service guys now and they are all extremely friendly and efficient. Dennis was here this morning and was great! He fixed a rotted out pipe section in no time at all. Not usually a good thing to NEED to call a plumber but these folks have made it as painless as possible.
D B.
Jul 2025
Google Review
It's taking quite some time for a quote on a home renovation project. It's been great so far working with the company though. Great staff.
Joanne M.
Nov 2019
Water Heater Installation and Replacement
I needed 2 backflow preventers replaced , a water heater repaired and a to0ilet repaired. I had a quote from a very famous local plumbing/heating company for $4000! I called Doug for a second opinion and he came in at HALF the price!! and that was AFTER I showed him the first quote! He didn't seem surprised at all about the first quote. Not only was he half the price but he pointed out that my 6 year warranty on my water heater had 6 months left and said I could get a new one thru that warranty for $100!!! He took care of going thru the company getting me the new heater. He completed the job in a few hours. I will NEVER call another plumber again! My recommendation is to run, not walk, to get Doug for your needs. On top of that he is so very nice. I would give 10 stars if I could.
James T.
Jul 2019
Had a pinhole leak in a copper pipe, in tight quarters. Found Doug on the internet, he picked up the call. Told me he'd call me back to discuss that evening... and actually did (a rarity). Had me text pictures and based on those figured out the approach and said he'd come the next day. Came when he said he would and fixed the problem inside of an hour. Pricing was absolutely reasonable. Was happy to chat about a couple of other potential projects I had. In a world where it's difficult to find reliable skilled trades, I have nothing but the highest recommendation for Doug.
Jeff D.
Jul 2019
Doug was very responsive and helpful. He didn't do the work himself, but handled all of the customer service and scheduling. The total cost came in a bit more than the high range of the estimate, but the work was done quickly and without hassle.
George S.
Jul 2019
Alison P.
May 2018
Water Heater Installation and Replacement
Very quick response and super customer service and quality work
Wayne G.
Dec 2017
My sink kept dripping from the faucet and I've done almost every trick from internet research but to no avail. I hired Doug and he was great. I'm a DIY-type guy and most professionals don't want to work with guys like me. He was very helpful and called me a few times to walk me through some steps. He even suggested I could've done all of this myself and I could save the $. I wanted him to look at it though and try to get some more pro tips. He gave me great advice for the time (I had to cut him really short because I had a holiday party to attend which I had forgotten about).
Aron S.
Dec 2017
Very professional, timely, explains everything in details and gets the job done properly! No need to worry about things going wrong after the job is done. You can count on the quality of work performed.
Lynn K.
Oct 2017
I was stood up by another plumbing company with $1300.00 worth of equipment ready for install . I contacted Home Advisor, and received a call from Doug Anderson, Plumbing and Heating (781 228- 1561) within 15 minutes. He came over later on that evening to evaluate my dilemma. Great service! We scheduled an appointment for the work to begin, to rectify my issue's, within a couple of days. I would highly recommend him. Working with this company was a great experience. They gave me an estimate without any hassle and performed the work as expected and at the estimated amount. Doug Anderson answered my questions thoroughly and professionally. I recommend this company to others. "Thank you for your prompt attention to my plumbing problem.
Carol F.
Sep 2017
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Donba P.
Sep 2017
Water Heater Installation and Replacement
Doug was the first one to call me and I liked what he had to say over the phone so we hired him. He could not be more accommodating and helpful. Nice, neat job!!!
Al E.
Aug 2017
N/a Price is high
Response from Doug Anderson Plumbing & Heating
"Hi Al, Sorry you feel this way. The reason it was high was because it was a Sunday afternoon. You were aware of what I was charging before I came out. Also gave the option to wait till the following day (Monday) and the price would have been lower then what I would charge on Sunday."
Paula T.
Aug 2017
extremely timely and professional
Liqiang S.
May 2017
Doug made very quick response (the first one) to my project. He is very experienced and had the leaking problem fixed very quickly.
Kuan-Chun H.
May 2017
Water Heater Repair or Service
They respond fast and did a good job. The cost is also lower than others.
Adam H.
Mar 2017
Doug is professional, responsive, and explains everything he's doing. He is a pleasure to work with.
Barbara Q.
Mar 2017
Fast service, good price, very nice man!
Theodore A.
Feb 2017
Allison K.
Feb 2017
Doug was punctual and responsive and his work was great.
Diane B.
Jan 2017
Gas Boiler or Radiator Heating System Installation
The company replaced my boiler and hot water heater over the New Year's Eve holiday. What company does that today? They did. The system was installed in the time frame and within the budget we agreed upon. They checked on the system to make sure it was working as promised. The system installed is an art piece. I rate them over 5 stars!
Caren S.
Jan 2017
Gas Boiler or Radiator Heating System Installation
Doug Anderson was great to work with. His bid for the work was in line with other bids for the same system, but he took care of every aspect of the job (Oil tank removal, arranging electrical work, inspections, cement repair, additional thermostat, etc..) The boiler install went smoothly and system works well for us. Replacing a boiler is a big job, and it mattered a lot to have someone do the job with such care and consideration.
Licensing
Licensed*
Trade License Number
16383
Trade License Expiration
05/01/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Doug Anderson Plumbing & Heating is currently rated 4.8 overall out of 5.
Monday: 12:00 AM - 11:59 PM
Tuesday: 12:00 AM - 11:59 PM
Wednesday: 12:00 AM - 11:59 PM
Thursday: 12:00 AM - 11:59 PM
Friday: 12:00 AM - 11:59 PM
Saturday: 12:00 AM - 11:59 PM
Sunday: 12:00 AM - 11:59 PM
Doug Anderson Plumbing & Heating accepts the following forms of payment: CreditCard
No, Doug Anderson Plumbing & Heating does not offer free project estimates.
No, Doug Anderson Plumbing & Heating does not offer eco-friendly accreditations.
No, Doug Anderson Plumbing & Heating does not offer a senior discount.
Yes, Doug Anderson Plumbing & Heating offers emergency services.
No, Doug Anderson Plumbing & Heating does not offer warranties.
Contact Information
1 Poplar Lane, North Chelmsford, MA 01863
Service Hours
| Sunday: | 12:00 AM - 11:59 PM |
| Monday: | 12:00 AM - 11:59 PM |
| Tuesday: | 12:00 AM - 11:59 PM |
| Wednesday: | 12:00 AM - 11:59 PM |
| Thursday: | 12:00 AM - 11:59 PM |
| Friday: | 12:00 AM - 11:59 PM |
| Saturday: | 12:00 AM - 11:59 PM |
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