About us
Business highlights
37 years of trusted experience
Services we offer
Accepted payment methods
Reviews
4.56 Reviews
Showing 1-6 of 6 reviews
Barry B.
05/2016
auto repair
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Laurie O.
04/2016
unknown
Description of Work: auto repairs done right and efficiently
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
DANIEL T.
03/2016
auto repair
 + -1 moreunknown
Description of Work: Mike always does a great job explaining what went wrong and how he fixed it.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$800
Jill H.
08/2015
auto repair
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$500
Rita G.
09/2013
auto repair, car inspections
 + 0 moreI was having trouble with my car's windshield wipers working intermittently, the heater fan wasn't working, a check engine light went on and I needed a state inspection sticker. I brought it to Sutton Street and they took it immediately. They couldn't find the problem with the wipers, so nothing was done. No charge for that. They installed a control knob on the heater and that problem cleared up. They didn't charge me for the knob. As for the check engine light, they ran a diagnostic which cost $167. They then replaced the fuel injector and the spark plugs, which came to about $240 with parts & labor. They then charged $65 to "perform proper drive cycle to reset all emmission monitors". Even though they didn't charge me for the knob, their other diagnostic costs were high. Overall the diagnostics cost almost as much as the repairs. They also charged me $11 for removal of hazardous materials which also seemed rather high considering the work done . On the bright side, they passed my car for the inspection sticker. The worst part was the windshield wipers still didn't work and the check engine light came back on within a month. I ended up going to a different mechanic who replaced the wiper motor and also fixed the issue with the engine light. The new mechanic didn't charge me any diagnostic fees and was able to fix everything on the first try. I won't go back to Sutton Street.
Description of Work: I went to Sutton Street to get my car inspected, check an engine light, check the heater that wasn't working, and fix the wipers that weren't working properly.
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$517
Guvenc S.
09/2008
auto repair
 + -1 moreMy starter failed over a weekend and I had the car towed to Sutton St. Service. Chip couldn't get to the car until a few days later but he did a great job in explaining the problem and telling me the truth. For example he recommended that I change the oxygen sensor but also told me that the car would still run without it albeit using more gas. He is a little expensive but I am very happy with the quality.
Description of Work: Replaced the exhaust header pipe and gaskets. Replaced the oxygen sensor. Replaced started with a re-built one.
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Yes, I recommend this pro
$1,510
Contact information
200 Sutton St, North Andover, MA 01845
suttonstreetservice.com/Service hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 PM - 6:00 PMSaturday:
9:00 AM - 2:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Inspections,
Auto Sales,
Auto Radiators,
Auto Transmission,
Auto Tires,
Auto Mufflers
FAQ
Sutton Street Service is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 PM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sutton Street Service accepts the following forms of payment: American Express,Check,Discover,MasterCard
No, Sutton Street Service does not offer free project estimates.
No, Sutton Street Service does not offer eco-friendly accreditations.
No, Sutton Street Service does not offer a senior discount.
No, Sutton Street Service does not offer emergency services.
No, Sutton Street Service does not offer warranties.
Sutton Street Service offers the following services: Air Conditioning, Alignments, Automatic Transmissions, Brakes, Clutch, Driveline, Cooling, Radiator, Electrical, Engine Overhaul, Replace, Gas Engine Diagnostic, Lube, Oil, Filter Service, Manual Transmissions, Transfer Case, Minor Engine Repair, Muffler, Exhaust, State Emission Repairs, State Safety Inspections, Steering/ Suspensions, Tire & Wheel Services
Contact information
200 Sutton St, North Andover, MA 01845
suttonstreetservice.com/Service hours
Monday:
8:00 AM - 6:00 PMTuesday:
8:00 AM - 6:00 PMWednesday:
8:00 AM - 6:00 PMThursday:
8:00 AM - 6:00 PMFriday:
8:00 PM - 6:00 PMSaturday:
9:00 AM - 2:00 PM