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Norfolk County Glass Inc

Windows, Glass and Mirrors, Doors,


Services we offer

Shower, tub enclosures, mirrors, tabletops, decorative glass, store fronts, vinyl replacement, windows, storm doors, screen and window repair, insulated glass, plexiglass, lexan, screen porches, patio table repair & glass railing systems.


Accepted payment methods

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Reviews

4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
4%
3
4%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-23 of 23 reviews

Melissa P.
01/2017
5.0
doors
  + -1 more
They were very professional and efficient from start to finish. I called, he came the next day to measure and I had an estimate by the end of the day. The estimate came in below another company I had contacted and since they were so professional I went with NCG. It took the exact time they quoted for the door to come in and were here the next day installing. The guys who installed were nice and efficient. Cleaned up after themselves and were professional.
Description of Work: Frameless shower door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Gregory B.
12/2016
5.0
glass repair
  + -1 more
They were prompt and helpful through the estimation process and the price was competitive. Installers were quick and clean. Final product looks great - not much more you could ask for.
Description of Work: Frameless shower door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Mark F.
10/2016
5.0
glass repair, doors
  + 0 more
We needed a lot of glass for a custom enclosure. They took their time to assess (and measure) and leaned in with us to come up with something aesthetically pleasing that wouldn't crush our budget
Description of Work: Glass enclosure for a stand-up shower

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Andrew S.
05/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: My garden window had a broken seal and fogged up between the panes. Norfolk Glass provided a double glazed glass replacement and advice to install. They were all very professional and courteous and I will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Tricia H.
03/2016
5.0
doors, glass repair, replacement windows
  + 1 more
unknown
Description of Work: They replaced an old glass shower door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Nicholas M.
09/2015
1.0
replacement windows
  + -1 more
A few months ago, I met with Wayne of Norfolk county glass and was told that my job would best be completed in warmer weather. I then called 3 times over the past 10 days and despite being told he was in, he never called back. If they can't call you back to get the work, can you count on them to call you back when something goes wrong. I will not be using this company.
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Phyllis T.
10/2014
5.0
replacement windows, doors
  + 0 more
unknown
Description of Work: Fabricated and installed glass shower doors for a newly updated and tiled shower. The tile job was delayed several months and Norfolk Glass stored our doors for us and arrived punctually when their part of the job could finally be completed. I highly recommend Norfolk Glass, they do an exceptional job and are pleasantly professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

David B.
10/2014
5.0
replacement windows
  + -1 more
Came to measure window, ordered it and replaced it.
Description of Work: Replaced fogged window in our 4 season sun room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$350

David B.
09/2014
5.0
glass repair, replacement windows
  + 0 more
Window came back just like new.
Description of Work: Replaced glass in a window sash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Michael F.
08/2014
5.0
doors, screen repair, replacement windows
  + 1 more
The service was great!! Wayne came out to take measurements while I was in the process of framing out the openings for the screens and door. I informed him that I would be installing the screens and door myself. He gave me a great tip regarding the exterior trim that saved me a lot of time once the screens arrived. Came back a second time when exterior trim was completed and took measurements again. Took about 3 weeks to have them delivered to my home. I would highly recommend Norfolk County Glass.
Description of Work: I purchased 11 screens and 1 screen door for my porch. The screens are approx 42"x 61" and door is 40" x 80".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Erin S.
05/2014
5.0
replacement windows
  + -1 more
It went great. They came and measured for a shower door a few days after we visited their shop. They consulted on the type of hinges they thought we should get. They ordered the door which took about 3 weeks. As soon as it came in they came over and installed it in about 1 hour. Very professional and the price was good.
Description of Work: They ordered and installed a glass shower door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

ELIZABETH D.
04/2014
5.0
glass repair, replacement windows
  + 0 more
The person who took our request via phone was very helpful. She spoke with us and then went back to speak with the folks who would actually be doing the job. They suggested making the glass a bit thicker than the original, which we did and were happy to have their expert opinion. They were able to tint it to match the other table we have and delivered it to us for an additional charge. They suggested we pick it up to avoid the delivery fee, which I appreciated, but we weren't able to do so. They delivered the piece on time, at the quoted price (which seemed very reasonable) and it was perfect. We're very happy and will use them again should the need arise.
Description of Work: We used Norfolk to replace a large glass table top on an outdoor table. The original had smashed in the extreme heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ellen G.
01/2014
5.0
replacement windows
  + -1 more
Options presented clearly. Installation went well, and work site left clean.
Description of Work: Install frameless glass doors in showers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Keith M.
11/2013
1.0
replacement windows
  + -1 more
Promised to come look at the job but never showed up or called.
Description of Work: Promised to come look at job and never showed up or called.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


John P.
10/2013
5.0
screen repair, replacement windows
  + 0 more
After speaking with this company by phone to verify the type of screen repairs they do, I dropped the screen window off and was told it would be ready in one week. The work was performed on time, at the original price quoted, and with excellent attention to detail, including replacing the plastic "tabs" that are used to facilitate removal of the screen from the window housing. Completely satisfied with all aspects of this company's service, quality, and price...
Description of Work: Replaced the screen mesh on one screen window damaged by windstorm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16

Robert H.
10/2013
4.0
replacement windows
  + -1 more
They are good at what they do. They are high priced for the quality of the work.
Description of Work: I used Norfolk County Glass Inc for window repair.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

chris M.
08/2013
5.0
replacement windows
  + -1 more
Wayne came out to access the condition of my thermal pane windows to determine how many sashes needed to be replaced. He offered two solutions, one where they did all the work, or I removed the sash, brought it to the shop, they replaced the glass and I pick up and re-install. The second solution saved 30%, so I chose that one. We worked out a loose schedule where I would bring in a few sashes a day early in the day and usually by noon they were ready for pickup. I always got a call when they were ready. Just as an fyi, they were about 30% less than another local company. I just used them again this week to replace a screen from a window in my parent's house, with the same great service. I'm moving, but would make the trip when I need them again as it's worth the saving in $ and great service.
Description of Work: thermal windo replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Thomas T.
06/2013
5.0
replacement windows
  + -1 more
Very prompt professional service. Very happy with the service. I shopped other companies and either got no response or much higher pricing.
Description of Work: Replaced two large quarter round window glass that had lost their seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Alan G.
02/2013
5.0
glass repair, replacement windows
  + 0 more
I answered this question above, but to restate, the project went very well. My wife and I are quite pleased with all aspects including the quality of work, price and cleanup. Many thanks to Wayne and his company, Norfolk County Glass, for a job well done.
Description of Work: I requested than my screened porch be glassed in with removable panels. We get full late morning through afternoon sun and my hope was to be able to use the room during sunny days in the cold weather. Norfolk County Glass (Wayne) came promptly to measure and provide an estimate for the work to be done. At end, the project was quite successful as even on 30 degree days, we have reached temperatures in the low 70's or a bit higher in the "room" when the sun is shining, and we have not covered the open deck floor. This has been a very successful modification to our home. The glass panels are removable in the warm weather months. The appearance of the room is virtually unchanged as the glass panels (with narrow white metal "surrounds") are not visible at all from the outside and not at all unattractive from in inside of our approximately 12'x 14' room. The corners where the glass panels meet at 90 degree angles presented a bit of a techincal challenge but Wayne came up with a very creative and durable solution to this minor issue. Not only is the room warm on sunny days (I have our sliders to the porch open now as it is much warmer in the "room" and I can shut the heat off), we can keep the patio furniture in the room all year around now. Of course we get much less dust now and even though we are on a quiet residential street, outside noise is diminished considerably with the glass in place. As far as the work itself, it is nice and neat and looking great, the workers cleaned up thoroughly and were very friendly and careful in their work. I am very pleased. I am quite comfortable recommending Norfolk County Glass for any project offered to them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Steve H.
11/2012
3.0
replacement windows
  + -1 more
I got a good price quote for the glass replacement. I brought the window sashes to the shop to be measured and checked out. They ordered the glass I needed which arrived when they said it would. When the glass came in I brought the sashes back for the work to be done. The work was completed before promised which was great. However, when I got the windows home I noticed scratches in one of them. On the other sash the wood was deformed. I brought both back to the shop to show them. They knew about the scratch but installed the glass anyway (what?!). The other sash trouble was a combination of some old caulk stuck in it and the wood being old. I think I should have been told about both things. When the new glass arrived I brought the sash back again. Again, the work was done quickly as promised. No scratch this time. However, the plastic pieces that hold the glass in we're not lined up exactly and overlapped in the corners which looked funny. I asked for them to be corrected. The person did take them off and try to line it up better but didn't improve too much. That kind of poor workmanship disappointed me.
Description of Work: Replaced the sealed glass unit in 2 window sashes for my house. The original ones were foggy and needed to be replaced.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$120

Erik G.
05/2012
5.0
screen repair
  + -1 more
Very quick attention to the order, and the screens were ready for pickup on 4/20, so the process took less than a week to complete.
Description of Work: Repair of a Screen for my Front Door. Creation of a duplicate screen to replace a damaged screen for a long window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

John K.
04/2012
5.0
glass repair, doors
  + 0 more
Went to NCG for for an independent estimate of cost. Independent of the builder. Installation went well and asked for special treament around the granite. Went well after a follow-up visit. Very professional from the estimate through the installer.
Description of Work: Installed shower door for large walk in shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Beverly C.
11/2010
5.0
replacement windows
  + -1 more
A great company to work with - first they actually came out and measured the window that lost its seal to make sure he had an accurate size. Several other dealers that were called wouldn't come out and the type of window was such that one would have to remove the mahogany casing to measure. A bit beyond my skills! Once the window came in he had his team come out and remove and replace the older window. They also took care of a slider we had been having problems with jamming. Replaced the track.
Description of Work: Replaced an insulated double pane Low E window that had lost its seal. Came out and measured so the size would be accurate. Also, replaced a top runner on a sliding glass door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$389

    Contact information

    209 Dedham St Rte 115 & 1A, Norfolk, MA 02056

    www.norfolkcountyglass.com

    Service hours

    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    7:30 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Glass and Mirrors,
    Doors,
    Screen repair,
    Bathtub Restoration

    FAQ

    Norfolk County Glass Inc is currently rated 4.8 overall out of 5.

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Saturday: 7:30 AM - 12:00 PM

    Norfolk County Glass Inc accepts the following forms of payment: Discover,MasterCard,Visa
    No, Norfolk County Glass Inc does not offer free project estimates.
    No, Norfolk County Glass Inc does not offer eco-friendly accreditations.
    No, Norfolk County Glass Inc does not offer a senior discount.
    No, Norfolk County Glass Inc does not offer emergency services.
    No, Norfolk County Glass Inc does not offer warranties.
    Norfolk County Glass Inc offers the following services: Shower, tub enclosures, mirrors, tabletops, decorative glass, store fronts, vinyl replacement, windows, storm doors, screen and window repair, insulated glass, plexiglass, lexan, screen porches, patio table repair & glass railing systems.

    Contact information

    209 Dedham St Rte 115 & 1A, Norfolk, MA 02056

    www.norfolkcountyglass.com

    Service hours

    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM
    Saturday:
    7:30 AM - 12:00 PM