J HOCKMAN SEPTIC SVC INC

Very professionall

Arrived on time, price was what quoted, and professional worker

Excellent. Technician was on time, thorough and considerate. Easy to work with and I am confident the work was performed well.

J Hockman arrived right on time (noon on a Saturday), just as Bridgewater Pump arrived to determine the mechanical problem. J Hockman technician pumped the chamber and worked with Bridgewater Pump professionally and efficiently. He gave a clear explanation of the work that would be done and done promptly and efficiently.

Horribly. I would never hire this contractor again. They were the highest of the estimates we got, but came with good reputation, so we decided to bite the bullet and go with the best recommendation.
The contract we signed was for the water main and replacement of driveway they tore up to get to the main. for a total of $8800. They came and replaced the water main, and dropped stone over the torn up driveway and told us they would come back when the weather was warmer to finish the paving. 
There was a lot of snow on the ground when repair was done, but even so I was still disappointed that site was left such a mess - a rock wall that had to be dismantled was left lying everywhere all over the driveway, so now most of the slate is broken and cannot be re-used.
We paid the invoice sent for the water main repair ($6000) as soon as we got the invoice, but I still cannot get them to come back to finish the driveway - they claim they left a single message and since we didn't return the call, they moved on from the job.
I called and emailed numerous times to get them to come and finish the driveway, they never return calls nor emails. I finally got the gentleman that gave us the original estimate on the phone, and after telling me he was too busy now to come and finish it up for another month at least - when I balked and pointed out that I paid the first part promptly so that we could get the second part done quickly, declared that the $6k I paid for the repair was "peanuts to them" so I should either suck it up and wait for them to get around to me or I should find another person to finish the job, and then hung up on me. I called back to verify this was their stance, only to be hung up on again. I now have to retain a lawyer to try and get them to complete the contracted work.
DO NOT HIRE THIS COMPANY they are brash, obnoxious, dismissive, and entirely not worth the cost for the added stress they threw into an already stressful situation.

unknown

Great service. Prompt and professional.

It went very well. The driver arrived early and did the job quickly. He was informative, kind and polite.