
Colonial Fence Co Inc
About us
Colonial Fence Co. Inc. has been a family owned and operated business for over 45 years. We strive to provide exceptional service & quality one customers at a time, one fence at a time. We stand by our slogan "For all your fencing needs, no gimmicks just everyday low prices". We offer the best quality material you can buy at a very reasonable price. Feel free to stop by our beautiful location in Norfolk, MA to compare our quality materials and installation techniques to the competition.
Business highlights
Services we offer
Aluminum Fence, Arbors, Chain Link Fence, Custom Cellular Vinyl Pergolas, Mailbox & Lantern Posts, Sales & Installations- Custom Painted Cellular Vinyl Fence, Vinyl Fence, Wood Fence, bird feeders, bird houses, outdoor lanterns & more. Stop by our showroom today to browse the vast indoor and outdoor displays.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
93% | ||
3% | ||
2% | ||
0% | ||
1% |
"Thank you so much for the business and kind words, we greatly appreciate that you chose Colonial Fence to handle your fencing project and glad everything turned out as expected. If you need anything in the future we are here for you. Thanks Colonial Fence Team"
"[Member Name Removed], Thank you for your honest review and we appreciate your business. After reading this though I would like to comment on a couple things. First off we are a company of integrity, honesty and customer service so for the notion that we tried to take advantage of you and charge you for an extra pin that is not true at all, that was just an honest clerical error from the office manager when talking with the crew on the phone and reading over the paperwork, they thought it was 5 but when checking with the foreman he indeed confirmed 4, no one was trying to make an extra $75 off of you, never have, never will. As far as pricing on the job, you came to the showroom and gave us a materials list and we gave you the courtesy of a showroom "budget" quote which most companies don't even do and when Josh came out you had 2 more solid panels and 2 more picket panels, there wasn't 2 different responses, it was just the fact you had 4 more sections than you provided us in the showroom and that obviously caused the price increase, it was a simple answer. As far as the job taking longer than you expected that is the exact reason why we charge a contract price on a job vs. hourly rates because we are more concerned with the ultimate quality of the job not speed and we had to contend with rainy days and drilling pins / lousy digging which also slowed your job down, unfortunately in todays day and age every business that has employees on a customers job site has to deal with the cell phones / not working / etc and we do the best we can to manage that and keep things rolling but ultimately we worry less about the time on the job vs. making sure the final outcome is perfect and customer is happy with the project. Also to address punctuality, professionalism and responsiveness so other customers can see what we do compared to other companies and contractors out there, you came to the showroom on 8/20 and went over everything with Alan, we priced the showroom quote the next day on 8/21 and gave you your prices, at that time you said everything looked great with the price and Alan immediately helped you setup an appointment for Josh to see you on 8/31 as we were in one of our busiest times of the year. After Josh came out on 8/31, we got back to you one business day later because of the long holiday weekend and sent you a formal contract / proposal over email and explained why the price went up, you agreed with the contract on 9/6 and you immediately went into our computer scheduling system for installation. From there the sales office sent you a scheduling email with a 2 week range for your installation so that you were fully informed of the process from start to finish and you landed right on your first week, right on time as we scheduled it even with all of the rain we had been experiencing. So from a business standpoint we were right on top of your job from day one, we gave you the customer service and professionalism that we put into every job and made sure you knew what was going on the entire process, called the night before we came to the job as promised and did everything we promised with the ultra high quality materials we sell at a reasonable price compared to others out in the market place. If our price for the high end materials we sell wasn't reasonable and a great value for what you got then you would not have done business with us. We do greatly appreciate the business and if there is anything we can help you with in the future we are here. Thanks"
"[Member Name Removed], The Colonial Fence team truly enjoyed working with you on this project - it was a pleasure and a privilege. We feel honored to have been chosen to complete your fence project and are delighted to hear your positive feedback. Thank you for taking the time out of your busy day to write a review for us! Your business is much appreciated, and we will do our very best to continue to meet your fencing needs. Thanks Again! We look forward to serving you for many years to come. Best Regards."
"On behalf of our entire team here at Colonial Fence, we would like to take this opportunity to thank you sincerely for choosing us to complete your fence project. We appreciate you taking time out of your day to write a review and are pleased to hear your positive feedback. If there's anything we can do for you in the future, please let us know! Warm Regards."
"It means the world to us that you put your trust in Colonial Fence to complete your fence project and are humbled by your feedback! Thank you for taking the time to write a review it's greatly appreciated. Your business is much appreciated, and we will do our very best to continue to meet your fencing needs. Thanks Again! We look forward to serving you for many years to come. Best Regards."
"We are so honored that you choose a family run business such as Colonial Fence to complete your fence project and that you are satisfied with your engagement with us start to finish! That makes us so happy! If there's anything we can do for you in the future, please let us know! Cheers!"
"On behalf of our entire team here at Colonial Fence, we would like to take this opportunity to thank you sincerely for choosing us to complete your fence project. We appreciate you taking time out of your day to write a review and are pleased to hear your positive feedback. If there's anything we can do for you in the future, please let us know! Warm Regards."
"Thank you again for the business, we enjoyed working with you and greatly appreciate your business. We are here for you if you ever need anything in the future! Warm Regards."
"Thank you again for coming in and letting us help you with your project."
"Thanks again for the business, it was a great pleasure."
"Thank you again for the business, we enjoyed working with you and greatly appreciate your business. We are here for you if you ever need anything in the future. Thanks Colonial Fence"
Licensing
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