Approved Pro
Smart Coats, Inc.
Exterior Home or Structure Paint or Stain, Commercial Interior Surfaces Painting or Staining Service, Commercial Exterior Building Painting or Staining Service,
About us
We are Smart Coats, a residential and commercial home improvement firm based out of Newton, MA. As a full-service contractor we specialize in everything from interior/exterior painting, roofing, siding and flooring to specialty work including carpentry, masonry and brick repointing. As a small business founded on the principles of dedicated customer service and attention to detail, we bring a versatile approach to providing the highest quality renovation and remodeling experiences throughout New England for over a decade. Call now to schedule a quick meeting with one of our consultants to address your specific needs. Don't forget to visit our website at www.smartcoats.com to learn more about us and our services. We look forward to hearing from you!
Business highlights
Se habla espanol
Emergency services offered
23 years of experience
Services we offer
Deck Work, Exterior Painting, Interior Painting, Remodeling, Staining
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.882 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 4% | ||
| 2% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 82 reviews
Tim G.
Aug 2024
Exterior Painting and Staining Service
Overall a very positive experience on a sizable job. The crew worked quickly and completed the job on time. Communication throughout was good and everyone personable and professional.
N H.
May 2024
Smart Coats is an exceptional company that offers a full range of services from repairs to interior and exterior home structures, to room painting and other projects. Carter Roman was the lead on my home projects and has been in the past. I'm a returning customer because of Carter's professionalism and his attention to detail with his crew, great communication with me on all aspects of improvements including timelines and cost. There were no cost overruns, and the job was delivered on time. It looks fantastic. His crew works diligently and never cuts corners. The cleanup is fastidious. You'd never know they were there except that the job they did looks amazing. I strongly recommend this company
Sid M.
Apr 2022
Smart coats installed a half bath for us. The carpenters we are very nice but there were some problems with the project: - some fixtures were breaking the drywall and had to get reinstalled weeks after the project finished - the electrician was lousy. He essentially got rid of our external light switch. We now have step outdoors to turn on the deck lights. He also added two switches for the same hall right next to each other - the project took a whole month longer than promised - the vent fan vented to the attic and now we have mold issues.
Scott S.
Aug 2021
Exterior Home or Structure Paint or Stain
Good
Kenny W.
Dec 2019
Exterior Home or Structure Paint or Stain
Jonathan N.
Apr 2018
Good quality work, and very easy to work with.
Lynn E.
Mar 2018
You will not find better customer service than Smart Coats. We had a really difficult project on a room and ceiling renovation and they worked incredibly hard to make sure that the job was done correctly and that we were happy. We have used Smart Coats before for painting (which was terrific)- and didn't realize that they did such great construction as well. You will not find another company that will strive to make sure their customers are pleased- I'd definitely hire them again!
Sheila M.
Nov 2017
Exterior Home or Structure Paint or Stain
Very professional!
Jacqueline L.
Aug 2017
Exterior Home or Structure Paint or Stain
They were prompt, professional and did an excellent job stripping and painting the exterior of our house.
Steve B.
Aug 2016
great an dependable Service
Ashley G.
Jul 2016
n/a
Bernhard M.
May 2016
Exterior Home or Structure Paint or Stain
For what itâÂÂs worth Marcio and his crew where fantastic. They worked very hard and were quite meticulous. When they did the touch up I firmly believe they fixed things I might never have noticed. I was totally astounded when they were cleaning up and swept the dirt near the house to get paint chips!. Marcio is really smart, knows what he is doing and firmly believes (as I do) that the truly only way to do something is the right way and not a short cut.
Marie C.
Sep 2015
Exterior Home or Structure Paint or Stain
The advices we received were very useful. The wood prep work and the painting were high quality and done in a good time. The crew was friendly, courteous and very professional as well as meticulous. Good cleanup too. Highly satisfied
Walter O.
Jun 2015
Exterior Home or Structure Paint or Stain
Not only happy with this company, but thrilled with their completed job. Their professionalism, quality and timeliness is unmatched in my experience. I will recommend "Smart Coats" to anyone. Thank you for being there when I needed assistance. Walt O'Brien
Val D.
May 2015
Exterior Home or Structure Paint or Stain
I was not only impressed by the quality of the paint job, but also by the professional manner of the Smart Coats crew. The work was done in a timely manner and workers were well trained and courteous. They were super meticulous and took pride in doing a top-notch painting job. My house under went a transformation from being an eye-sore to being "a jewell in the crown" of the neighborhood. I would wholeheartedly recommend this company to my friends and family. Thanks Ed, for a job well done.
Crystal L.
Mar 2015
Exterior Home or Structure Paint or Stain
I hired them...customer service was great the quality of work was poor...they had to keep fixing the same problem....the paint was discoloured and streaked on all three porches and paint was on my vinyl...they insisted the problem was with the paint and didn't understand it...they did not pay attention to detail....
Response from Smart Coats, Inc.
"We are very sorry that your experience with our company was unsatisfactory. We strive to deliver high quality craftsmanship on every project. Unfortunately re-painting is an imperfect process and not all problems can be solved. We did our very best to repeatedly troubleshoot the issues experienced on your project. I personally attempted time and again to remedy the situation, going above and beyond both the scope of work and the proposal cost to satisfy you. If you feel there are any additional lengths to which we could have gone in order to make things right, please call the office and ask to speak with me directly. Thank you."
Seda S.
Sep 2014
Exterior Home or Structure Paint or Stain
The Smart Coats crew did a great job not only painting the outside of the house and the back porch but also repairing all damaged wooden window and door frames. The quality of the work was excellent and the price was very reasonable.
Dave E.
Sep 2014
Exterior Home or Structure Paint or Stain
We were quite satisfied with the quote process and the quality of the work done. The crew was very friendly and willing to respond to any requests. Clean up was very good. There was a little disconnect between the quoted job and what the crew knew about it to begin with but we were able to easily get that straightened out. I would recommend general oversight as the job progresses, but that's the same as I would recommend for any contractor's work.
Laura B.
Sep 2014
Exterior Home or Structure Paint or Stain
Service also included replacement of any rotted wood trim before painting. All workers involved were very professional and courteous. Job of painting entire house/trim was completed in two days. Adair and everyone else were a pleasure to deal with. I would recommend them highly.
Carl C.
Jun 2014
Exterior Home or Structure Paint or Stain
The Smart Coats crew was very polite, thoughtful and thorough. Prepping was first class, painting carefully done and cleanup meticulous. The job ended with an inspection and, after a few minor touchups, was complete. Happily, the price was quite reasonable.
Mark F.
Nov 2013
Exterior Home or Structure Paint or Stain
Carter and team were great -- friendly and high-quality work
Margaret G.
Nov 2013
Exterior Home or Structure Paint or Stain
they came, cleaned, stripped, painted and washed 90+ windows/frames. ed was in constant contact, i always knew what was going on. the finished product was great. there were a couple of weird glitches, we are a commercial site, and occasionally they would set up in front of a door without warning me so i could warn staff or there would be a rope hanging in a walkway, but they were quick to move, very nice, and continuously working. i will be calling them again.
Jason P.
Oct 2013
Exterior Home or Structure Paint or Stain
It was a ok project. In terms of money, it is a decent project. Main painting are well done, but some carpentry works costed me quite high. I would hire them to my painting only next time.
Lee P.
Sep 2013
Exterior Home or Structure Paint or Stain
SC was one of 3 quotes I received; they had the best understanding of what we were trying to accomplish. They did the work as scheduled, quickly and efficiently. The project manager, Carter, was fantastic. Very responsive to our modifications, and spot on. I would highly recommend them.
Anthony P.
Aug 2013
Exterior Home or Structure Paint or Stain
I thought the service was excellent.
Licensing
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FAQ
Smart Coats, Inc. is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 9:00 AM - 6:00 PM
Smart Coats, Inc. accepts the following forms of payment: CreditCard
Yes, Smart Coats, Inc. offers free project estimates.
No, Smart Coats, Inc. does not offer eco-friendly accreditations.
No, Smart Coats, Inc. does not offer a senior discount.
Yes, Smart Coats, Inc. offers emergency services.
Yes, Smart Coats, Inc. offers warranties.