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Forsythe Plumbing and Heating
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Forsythe Plumbing & Heating is the only name you need to remember when a plumbing or heating problem is trying to ruin your day. One trusted resource means less stress for you, so call us at 781-330-2182 and let us get to work right away!
Business highlights
18 years of experience
Services we offer
Boiler Installations, Dishwashers, Drain Cleaning, Dryers, Faucets, Garbage Disposals, Gas fitting, Heating, Ice Lines, Indirect Water Heater., Instahot Dispensers, Outside Faucet, Pipe Repair, Plumbing, Shower Valves, Sinks, Stoves, Sump Pump, Toilets, Tubs, Washing Machines, Water Filter, Water Heaters
Reviews
4.9119 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 3% | ||
| 1% | ||
| 2% |
Showing 1-25 of 119 reviews
BRIAN K.
Sep 2016
Quick response to my phone call. Michael of A and A Plumbing did a diligent job in the face of several anomalies most of which he was able to overcome while he readily suggested possible solutions for the rest. He was professional, friendly and left everything clean and tidy. I would certainly use him in the future and recommend him to other people.
Joe M.
Jan 2015
He was great. I had to juggle picking up kids and taking care of a dog, and he worked around my schedule. He was on time, worked quickly, and had the whole hot water heater swapped out and ready to go in a few hours. He was friendly and professional.
Response from Forsythe Plumbing and Heating
"Thank you. We are glad you were pleased with our service. Please feel free to call us should any future plumbing needs arise."
Jason C.
Dec 2014
unknown
Response from Forsythe Plumbing and Heating
"Thank you for choosing us. We appreciate you calling us and will be ready to handle any of your future plumbing related needs."
Joy A.
Dec 2014
unknown
Response from Forsythe Plumbing and Heating
"Thank you so much for your feedback. We are glad to be able to offer your our services and appreciate you calling us. Please feel free to call anytime you need our services in the future."
Rob B.
Oct 2014
The experience from beginning to end was great. Craig, owner of the company, came by for an estimate and was extremely knowledgeable and educational during the process. He explained what did and didn't have to be done and made recommendations that actually would save me money as well. He helped coordinate next steps with National Grid, ordering the new boiler, etc. and provided good referrals for my chimney inspection and electric work. He was readily available on his cell for any questions that came up and once the job started he was very organized and got the work completed in much less time than I expected. The work was flawless and passed inspection easily. I was very happy about choosing Forsythe and expect to continue using them for future work. I'd highly recommend using them for any job, big or small.
Response from Forsythe Plumbing and Heating
"Thank you for choosingForsythe Plumbing for your heating needs. It was a pleasure working with you on this project. Thank you for your review and feel free to call us anytime, should you have any other plumbing or heating needs."
Juan F.
Jul 2014
I had a gas dryer delivered in the morning, then called Forsythe and a technician arrived an hour later. James, the technician, first unplugged the old dryer then proceeded to install the new one. The entire process took about 45 minutes. When finished James made sure the dryer was working properly then he cleaned up any mess he made.
It was an overall excellent experience.
It was an overall excellent experience.
Response from Forsythe Plumbing and Heating
"We appreciate you taking the time to fill out a great report and also appreciate you as our customer. Thank you and we look forward to helping you in the future."
Meghan C.
Jul 2014
Installed new hoses and shut off to washer, and added a drain to main line. I believe the plumber who came was named James, he did a great job and was nice to my dog (which I really appreciate).
Response from Forsythe Plumbing and Heating
"Thank you for your kind words. We strive to do our best and appreciate our customers recognizing this in our company."
Chris M.
Jun 2014
unknown
Response from Forsythe Plumbing and Heating
"Thank you for allowing us to fix your plumbing issues. We are glad you were pleased with our service and quality. Please feel free to call us should any future plumbing needs arise."
Eve S.
Mar 2014
We called on 3/20 and someone got back to us that day. We needed a new pump for a low flow, high velocity flush toilet. It had not been working properly for sometime and often made a loud obnoxious sound when depressing the flusher. They found the part and installed it the morning after we called them. The plumber (James I believe) was prompt, polite and was able to perform the job without difficulty. We are very pleased to have this done so quickly, and the toilet is now working well, and is not making any unusual sounds. I would recommend Forsythe plumbing.
Response from Forsythe Plumbing and Heating
"It is always a pleasure to help our customers. We are glad we could assist you in resolving your issue so easily. Please feel free to call us anytime you have a plumbing problem and we will be happy to help you."
Nancy N.
Nov 2013
Craig & James once again exceeded my expectations at my last minute emergency call. I was unable to get water out of my faucet in my bath tub due to the parts inside no longer able to work. The hardware is old, but has worked up this point. They came when I was not home as I trust them totally in my home, they called to make sure they understood the issue and then diagnosed it. They called me to inform me of the problem and said they would need to get me a quote on the parts and they did.
I instructed them to move forward with fixing my faucet. They called when they finished to let me know everything was working.
When I first starting using them, as a new customer there sense of urgency was outstanding. Since then they have been responsive and have taken care of me with my upmost satisfaction.
I instructed them to move forward with fixing my faucet. They called when they finished to let me know everything was working.
When I first starting using them, as a new customer there sense of urgency was outstanding. Since then they have been responsive and have taken care of me with my upmost satisfaction.
Response from Forsythe Plumbing and Heating
"We appreciate your feedback and we value you as our customer. Please do not hesitate to call us for any plumbing related needs. We look forward to working with you in the future."
Michael B.
Nov 2013
I've gotten quotes from 7 plumbers, and they were all over the map. Craig's quote was a little on the higher side, but he was one of the more professional ones I dealt with from the beginning. He even told me about a rebate offer for the water heater from gas networks. Took his crew about 3.5 days to complete the job. All of the supplies used were top of the line and the workmanship was phenomenal.
We combined two older boilers and got a high efficiency Burnham Alpine 210K with an 80-gallon indirect water heater. The work included 3 heat zones for our multi family house, and one other zone for the water heater. The quote he gave me did NOT include the water boiler nor electrical work on the panel. I had to pay for that separately. The total cost of everything added close to about $18k.
Like I said, it's a little pricier than others, but I am very happy with their work. It's only been a month so far, but I haven't had issues.
We combined two older boilers and got a high efficiency Burnham Alpine 210K with an 80-gallon indirect water heater. The work included 3 heat zones for our multi family house, and one other zone for the water heater. The quote he gave me did NOT include the water boiler nor electrical work on the panel. I had to pay for that separately. The total cost of everything added close to about $18k.
Like I said, it's a little pricier than others, but I am very happy with their work. It's only been a month so far, but I haven't had issues.
Response from Forsythe Plumbing and Heating
"Thank you for choosing us for your plumbing work. We appreciate you calling us and will be ready to handle any of your future plumbing related needs."
Vanessa S.
Nov 2013
Was an excellent experience ? had a technician (James) available shortly after I called, came almost immediately, was friendly, gave me a great price, and did the work exactly as I had requested.
Response from Forsythe Plumbing and Heating
"Happy customers = Happy business owners. Our job is to resolve your plumbing troubles as quick and painless as possible. We're glad to hear that you were happy with our services, and we look forward to working with you again should a need arise."
Sara R.
Nov 2013
They were absolutely fantastic. He sent Jamie who works for him. They gave me a bid. It was like we had this instant connection. I would hire them in a second. I would recommend them to people. I trusted the guys. I didn't mind having them in my house without me there. They didn't need any supervision. I got every penny's worth. They did a wonderful job. The price was very fair. I won't even call another plumber now. I call Forsythe first.
Response from Forsythe Plumbing and Heating
"Thank you so much for the great comments, we appreciate you calling us. Please feel free to call anytime should a need arise for our services in the future."
Jaka S.
Oct 2013
Forsythe sent a junior plumber to my house to do some upgrade plumbing to bathrooms on a Wednesday and the tiler was coming on Monday. The junior plumber was inexperienced and he was unable to get anything done. He left for 4 hours to get supplies and he cut out huge walls all over the bathroom. He laid all of the parts of the kits out and lost some essential parts. He then left to work on another job, after completing nothing but holes, and returned at 4:30 to say he would be back Monday. I said it was too late for us because we needed to be done before the tile was going to be laid and he asked to be paid for the work, $800.
I also hired Forsythe to replace a gas furnace. The owner said he would match a competitors price (it was $400 less) and I gave him the job. After completing the work he said the electrical work required would be an additional $400. I said that didn't feel fair and he said I didn't have to pay it. Because of this I hired him for the additional work (mentioned above) but I was clearly disappointed.
I would tell anyone not to hire Forsythe.
I also hired Forsythe to replace a gas furnace. The owner said he would match a competitors price (it was $400 less) and I gave him the job. After completing the work he said the electrical work required would be an additional $400. I said that didn't feel fair and he said I didn't have to pay it. Because of this I hired him for the additional work (mentioned above) but I was clearly disappointed.
I would tell anyone not to hire Forsythe.
Response from Forsythe Plumbing and Heating
"Thank you for reviewing our company. We apologize for the problems you had with the first plumber we sent to your house in October of 2010. Although he was a licensed plumber, he had a few issues which came to light during your project. He was not a good fit for our company and had to be let go right after his visit to your house. It has been over three years since this job took place and we have grown as a company. Our current employees are all great technicians and individuals, and we do our best to make every customer happy and provide the best service and workmanship possible. In regards to your gas furnace install the $400 for the electrician cost was reviewed with you, but was clearly misunderstood. That is why even though we did not budget for the cost of an electrician on your install, we paid for it so you had no out of pocket expense in this regard. We are a customer oriented company and strive to make all our customers happy. Thank you for choosing Forsythe Plumbing for your install."
Jean H.
Oct 2013
Had I known about Alewife plumbing I never would have called these guys.
This cost WAY WAY WAY too much!!!!!!!! I knew I was in trouble when they started welding. This was a simple swap out for a new electric hot water heater. I will never use this company again and warn others against them. The only reason I used them was because of an extreme time limitation I had.
I don't do business with people that overcharge so outrageously and you shouldn't either this should never have had to cost this much!!!!!!!!!
This cost WAY WAY WAY too much!!!!!!!! I knew I was in trouble when they started welding. This was a simple swap out for a new electric hot water heater. I will never use this company again and warn others against them. The only reason I used them was because of an extreme time limitation I had.
I don't do business with people that overcharge so outrageously and you shouldn't either this should never have had to cost this much!!!!!!!!!
Response from Forsythe Plumbing and Heating
"Thank you for taking the time to write a review of our company. When you called us to swap out your water heater we scheduled an appointment right away and quickly sent a technician over. Upon seeing that your unit was on a top floor with no way of getting the water heater up but using the stairwell we sent a second technician to your house. Your water heater was in a tiny closet and was blocked in by a stackable washer and dryer. We had to remove the washer and dryer connections, venting, and hoses completely out of the closet in order to get the water heater through the door of the closet. Next we had to isolate your water heater supply, disconnect the electrical wires to it, drain the unit entirely and then disconnect it from your piping. We then had the task of getting the water heater out of the tight closet, down the many flights of stairs and out to the truck. We got the new water heater up all the stairs and into your unit. We re-saudered the connections for the water and connected the electrical power to the unit and the had to reinstall your stackable washer and dryer. We purged the air from your system and made sure everything was perfect before leaving. This job was by no means easy and took an entire day to complete with two technicians. When you add the cost of the water heater, copper piping and other materials, you can easily see that our price was very fair for the labor and parts we provided. Thank you for choosing us for your install."
Jessica B.
Oct 2013
It went really well. We declared our old water heater in guarded or dying condition around 7 p.m. on a Tuesday, called the number that is listed expecting to get an answering machine or service, and instead got the owner. He said water heaters that are providing brown, tepid water are rarely fixable and that he could have a crew at our house about 6:30 the next morning. He said replacement cost would be in the $1700 to $2200 range - I gasped, did some research, and learned that this was a reasonable fee. Jim and Bill arrived bright and early and confirmed the water heater was on its last legs. They obtained a new unit, installed it, and were done by mid-morning. They also carted away the old one. I had an Angie's List $100 coupon which they honored so we got out with $1764.50. A couple of hours later we were back in hot water city, so there will be baths and showers for all tonight!
Response from Forsythe Plumbing and Heating
"It is always a pleasure to help our customers. We are glad we could assist you in resolving your issue so easily. Please feel free to call us anytime you have a plumbing problem and we will be happy to help you."
PETER M.
Sep 2013
I contacted Forsythe to have them install my new gas stove and snake the drain for my bathtub, which had been draining a bit slowly. They were extremely responsive and scheduled an appointment to quote the work. The plumbers were professional, arrived on-time, explained the detail of their work, and completed it promptly. Billy was one of the plumbers and I have nothing but good things to say about him. He's courteous, knowledgeable, and gets the work done right the first time. Forsythe charges a fixed price based on the work performed, as opposed to hourly, so it was a bit more expensive than I was expecting. However, the job was done right and that's more important to me than price, especially when dealing with natural gas. I highly recommend this plumber!
Response from Forsythe Plumbing and Heating
"Thank you for your positive feedback, we appreciate you calling us. Please feel free to call anytime and we will be happy to solve your plumbing problems."
Jennifer I.
Sep 2013
Called Forsythe plumbing around 9:30am spoke quickly with Vincent about what I needed done. He said he had a technician in the area that could probably be there around 11: The tech, James, showed up on time, looked at what I wanted done and gave me an estimate. Checked with his boss and said he could do it right now. Work was done quickly and exactly as I wanted. Would use again and recommend to anyone.
Response from Forsythe Plumbing and Heating
"Thank you for allowing us to fix your plumbing issues. We are glad you were pleased with our service and quality. Please feel free to call us should any future plumbing needs arise."
Nancy N.
Jul 2013
I was referred to Forsythe Plumbing by Chris Attardo of Attardo Heating and Air Conditioning whom I have great trust and respect for. I have used Forsythe a few times and Craig has been so accommodating when ever I have called. James has been the individual that has come, he is very professional, personable and honest and does a great job and makes sure things are cleaned up when done. I would recommend Forsythe to my friends and family.
I will be looking to Craig soon to give myself and my sister a quote on redoing the bathroom.
James and Craig are life savers!!
Thanks!
Susan Needel
I will be looking to Craig soon to give myself and my sister a quote on redoing the bathroom.
James and Craig are life savers!!
Thanks!
Susan Needel
Response from Forsythe Plumbing and Heating
"It is always a pleasure to help our customers. We are glad we could assist you in resolving your issue so easily. Please feel free to call us anytime you have a plumbing problem and we will be happy to help you."
Joy A.
Jul 2013
Timely and efficient! Great work. From the quote to the job it was effortless on our end.
Good job of clean up.
Good job of clean up.
Response from Forsythe Plumbing and Heating
"It is always a pleasure to help our customers. We are glad we could assist you in resolving your issue so easily. Please feel free to call us anytime you have a plumbing problem and we will be happy to help you."
Carol H.
Jul 2013
unknown
Response from Forsythe Plumbing and Heating
"Thank you. We are glad you were pleased with our service. Please feel free to call us should any future plumbing needs arise."
Michael M.
Jun 2013
Showed up on time, worked for hours, installed it very well.
Response from Forsythe Plumbing and Heating
"Thank you so much for the great feedback. We are glad to be able to offer your our services and appreciate you calling us. Please feel free to call anytime you need our services in the future."
Kathleen A.
Jun 2013
We we back in business in a couple of hours. Very neat and clean! I can't recommend them enough.
Response from Forsythe Plumbing and Heating
"Thank you so much for the great comments, we appreciate you calling us. Please feel free to call anytime should a need arise for our services in the future."
Nancy N.
May 2013
They came right after they called me. They were here maybe 20 minutes total.
They gave us the 10% first time customer discount.
They were professional, knowledgeable, their price was very reasonable and nice group of guys. I plan on using them as my plumber going forward and would recommend them to my friends and family.
Great customer service.
They gave us the 10% first time customer discount.
They were professional, knowledgeable, their price was very reasonable and nice group of guys. I plan on using them as my plumber going forward and would recommend them to my friends and family.
Great customer service.
Response from Forsythe Plumbing and Heating
"We appreciate your feedback and we value you as our customer. Please do not hesitate to call us for any plumbing related needs. We look forward to working with you in the future."
Renny S.
May 2013
This was my second time using Forsythe, and I would highly recommend them to anyone. When I called, I had assumed that I would need to drain the water from my house and replace both valves. James and Keith came in with that expectation, but took a quick look and explained that the nuts at the base of these valves can loosen over time, causing a leak.
Before they even quoted me for the valve replacement, they tried tightening the nuts first to see if it would stop the leaks, which it did. This could easily have been a couple hundreds of dollars, but rather than go ahead with a repair I didn't really need, they chose to educate me and treat me as a long-term customer. This was a great example of their honesty and integrity, which is the most important thing for me when choosing a vendor. I thought that was pretty awesome.
Before they even quoted me for the valve replacement, they tried tightening the nuts first to see if it would stop the leaks, which it did. This could easily have been a couple hundreds of dollars, but rather than go ahead with a repair I didn't really need, they chose to educate me and treat me as a long-term customer. This was a great example of their honesty and integrity, which is the most important thing for me when choosing a vendor. I thought that was pretty awesome.
Response from Forsythe Plumbing and Heating
"Thank you for taking the time to write a report. We are glad to hear you were pleased with our services. Feel free to call us anytime and we will be ready to help you solve any plumbing issues that may arise."
Licensing
State Contractor License Requirements
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FAQ
Forsythe Plumbing and Heating is currently rated 4.9 overall out of 5.
No, Forsythe Plumbing and Heating does not offer free project estimates.
No, Forsythe Plumbing and Heating does not offer eco-friendly accreditations.
No, Forsythe Plumbing and Heating does not offer a senior discount.
No, Forsythe Plumbing and Heating does not offer emergency services.
No, Forsythe Plumbing and Heating does not offer warranties.