C H JONASSON CORP
About us
Providing a full service Plumbing, Heating and Air Conditioning Corporation since 1976, we have been able to focus primarily on the customer and conforming to their needs. We will provide you with one of our four plumbers to correctly identify the issue or to lay out the plans for a new installation.
Business highlights
49 years of experience
Services we offer
We offer the full range of services from new installations to full service work on all plumbing, heating and air conditioning equipment. Everything from a new heating system to a garbage disposal and everything in between.
Reviews
4.012 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 17% | ||
| 0% | ||
| 17% |
Showing 1-12 of 12 reviews
Phyllis S.
Jun 2016
unknown
Response from C H JONASSON CORP
"[Removed members name], I wanted to say thank you for your kind comments. We have been doing business for many years now and I have appreciated your business and our relationship over the years. It has been my pleasure to always be of service to you and your needs, after all that's what I'm here for. It's people like you that make my job rewarding at the end of the week. Carl H. Jonasson President C.H. Jonasson Corporation"
Drew Z.
Jan 2016
We have used Jonasson for years with great success, but unfortunately have noticed a decline in service and responsiveness. Historically, they have been professional, punctual, and competitively priced. They replaced the valves for a couple of heating zones. The actual repair work went well, however, the valves failed (locking up) within one year of installation. Despite multiple messages and one conversation (including the opportunity for $2K+ of new work), they have not responded to any request to come by and make their own assessment of the issue. It is disappointing they do not stand behind their work.
Response from C H JONASSON CORP
"[Member Name Removed], With all due respect I actually choose not to respond to your last request for service. To set the record straight we have done business since November 9, 2008 until November 4, 2014. During that time I performed ten service calls or installs for you and your wife. Also during that time the invoice for $ 545.00 on June 14, 2009 didn't get paid until February 25, 2015. But I let that go and I didn't at the time let it affect our relationship. We then did the next two service calls cod. The next two invoices took two months to collect on. Then there was a $ 125.00 invoice on November 3, 2012 that didn't get paid until February 28, 2013. And then the last invoice on November 4, 2014 I didn't get paid until January 17, 2015. So you can see where I am going here. I spent numerous times visiting your house and talking to you and your wife regarding the heat on the first floor. Quite frankly I got tired of that conversation. It took over a year to discuss again the second water meter and back flow device or the irrigation system. I thought that the best way to leave the situation was to just not respond and let you draw your own conclusion. You know maybe he's too busy (which I am) to maybe retired, slowing down etc. Or that maybe he doesn't want to work for us anymore. We all have contractors that come and go unfortunately now people like yourself choose to wright a review about a contractor that in fact did you no harm other than not responding to you because he didn't want to work for you anymore. My company does over four thousand service related calls a year and I would consider a few negative comments to be a reward. Carl H. Jonasson President C.H. Jonasson Corporation"
Kathleen F.
Jul 2015
unknown
Harold L.
Mar 2015
unknown
Cheryl W.
Mar 2015
unknown
Alexander B.
Dec 2014
unknown
Daniel Y.
Nov 2014
When we talked on the phone, we agreed that they would install a 50 gal. 10 year hot water tank to replace a leaking water heater. Since I wasn't able to be there when he came and my wife doesn't speak English, I paid him in advance. Instead of putting in the agreed to tank, they put in a 5 year 40 gal and and refused to change it or refund any part of my money. Then less than a year after the installation, a valve that they installed on the water heater malfunctioned. When they came over, they told me it would cost me another $185 to change the valve again. I refused them, went to Home Depot and bought the part for $9.99 and changed it myself. THIS GUY IS A THEIF!
Response from C H JONASSON CORP
"Wow!!!! I installed this water heater on December 1, 2003. I in fact installed a fifty gallon electric water heater not a forty gallon as he claims. As for the second part of his complaint, he had a leaking part that was not covered under any warranty. He choose not to pay the invoice when the work was completed so I removed my part and re-installed his leaking part. Of course that was after he was explained on how to do it. So much for paying for professional services this guy is a :LIAR!!!! Anyone that would like to see the dated (12/01/2003) invoice I would be happy to provide that to you. Carl H. Jonasson President"
Karen J.
Apr 2014
It went well with C H Jonassen Corp. I like the fact that he was in contact almost 24 hours a day and if he's not he can send crewmen out as quickly as possible. I have been using him since 2014. I live in an old house so I need a good plumber. I will definitely continue to use him.
Lijun F.
May 2013
went smoothly. did not have the part during first visit. Later brought the part.
Sarah M.
Jan 2013
They came quickly. The trap was old and was an odd size, so it they had to go to several places to find the correct replacement.
Otherwise, it was a quick fix. The sink has been working fine since they repaired it.
Otherwise, it was a quick fix. The sink has been working fine since they repaired it.
Kathleen R.
Aug 2012
I called because I had just bought my house and there were a few problems with the plumbing. First, the dishwasher wasn't getting any water (this problem didn't show up on the home inspection because it appeared to be working fine when there were no dishes to be cleaned). Second, there was no hot water coming through the shower (this problem started after we moved in). Third, I wanted to have the washer and dryer hook ups moved to the other side of my basement where the electrical outlet was set up.
The person they sent was great. The dishwasher hose needed fixing and the shower nozzle needed a part replaced. He had all parts in his truck and fixed them immediately. After looking at the washer/dryer hooks situation, he said that it would probably be easier and more cost effective to pull the electrical than pull the plumbing. But in the meantime he helped me set up the stacked washer/dryer and hook up the vent - none of which was in his job requirements. So nice of him!
The bill was very reasonable considering everything was fixed correctly and promptly. He was right about the washer/dryer situation as well. I highly recommend this company.
The person they sent was great. The dishwasher hose needed fixing and the shower nozzle needed a part replaced. He had all parts in his truck and fixed them immediately. After looking at the washer/dryer hooks situation, he said that it would probably be easier and more cost effective to pull the electrical than pull the plumbing. But in the meantime he helped me set up the stacked washer/dryer and hook up the vent - none of which was in his job requirements. So nice of him!
The bill was very reasonable considering everything was fixed correctly and promptly. He was right about the washer/dryer situation as well. I highly recommend this company.
Susan M.
Jan 2011
It's been a few years but I never forgot the feeling when the young man told me that I owed him $120 after failing to resolve any problem. I called and spoke to the owner about some water stains in my house and said that I wasn't sure if they were due to plumbing issues. I asked him if he would mind coming and checking it for me. Someone showed up, but apparently not the owner and did not know what he was doing. He could not diagnose the problem after spending 15-20 minutes at the house. I showed him a loose faucet in the bathroom - he said that's what it's supposed to be. I asked him to fix a simple lease in another bathroom sink - he spent 2 minutes twisting a screw, which did not help at all. When he was leaving, I asked him if I owed him anything. He asked for $120. I paid him but it left such a bad taste in my mouth.
Response from C H JONASSON CORP
"Since I never subscribe to or check sites like these because they are 90% untrue Ii was brought to my attention another issue please read above about the guy posting a complaint in 2014 when I installed the water heater in 2003. Wow! talk about a joker. Anyway I went back through our very complete records and can not find any person by this name. So would someone please step forward and give me some more information so that I can respond correctly. I think we have a ghost writer which is almost always the case with these people. Carl H Jonasson President"
Licensing
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FAQ
C H JONASSON CORP is currently rated 4.0 overall out of 5.
No, C H JONASSON CORP does not offer free project estimates.
No, C H JONASSON CORP does not offer eco-friendly accreditations.
No, C H JONASSON CORP does not offer a senior discount.
No, C H JONASSON CORP does not offer emergency services.
No, C H JONASSON CORP does not offer warranties.