At WS Builders, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. Call us today!
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Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
77% | ||
7% | ||
3% | ||
0% | ||
13% |
"Thank you so much, Grace. It was a pleasure working with you on this project."
"I'm sorry to hear that, Amanda. All reviews are important to us, including the negative ones. About the faucet, we didn't have this in our contract, but you asked for it and we did it to avoid arguments. The counter was perfectly installed because we just reinstalled the existing countertop. The previous people who installed the counter drilled the hole for the faucet on the wrong spot and we corrected it. The floor we were supposed to install was a vinyl floor and then you asked us to change to a hardwood floor which is more work. I never charged you for that to make you happy, yet you continue to complain. Regarding the plumber, you mentioned that your plumber said one thing, but mine reported differently. I can't comment on that, as opinions can vary. The work is well done because WS Builders never leaves anything unfinished. We have professionals in each position to complete the job and inspect it."
"The job is complete. We finished a while ago and left no issues behind."
"Hi Cristine, We're sorry to hear that. Regarding the job, we have completed everything that was in our contract. We finished the job, passed the final inspection, and did everything the way that we were supposed to. After this, we make the necessary corrections and final adjustments, as is common in construction. We understand that despite our best efforts, it may not always meet the client's needs, and that's okay. Thank you for the review anyway. All types of reviews provide us with an opportunity to enhance our work and strive to do better."
"Thank you so much for your review, Burak. It has been a pleasure working with you. We're delighted we could meet your expectations on that job. I'm looking forward to continuing to work with you."
". Thank you very much, Charles! Your feedback is important to us. -"
"Thank you so much for your positive feedback Mariane!"
"Thank you for your review, Jarrett! It was a pleasure working with you."
"Good afternoon, Responding to your complaint. Firstly, I do not have a signed contract with this person who is making the complaint, the work was negotiated and the contract was signed by the client *************************. Secondly, we did all the work in accordance with the contract signed by both parties, all the material used was consistent with it. Over so many years my company has never received a complaint on BBB, it is not our fault if the customer wanted more expensive materials than agreed, if they wanted different materials they would have to pay the difference. About the extra amount paid mentioned, it was to an extra cabinet,"
"Thanks for your second review Sujan.. The first review ,after I finished your work you gave us 5 stars and said bunch of good things about our company.. During two years I fixed everything with no cost for you and you were happy with that.. Almost 2 and a 1/2 years after I finished your project I told you I was going to have to charge for maintenance .Because the warranty was expired.And every house needs maintenance .And just because that you reviewed my company like that?I Respect your opinion but I cant agree with that.. After my warranty you have to maintain your property.. I hope you understand my point Thanks"
"Thank you so much for your review, Anthony! -"
". Thank you for your review, Rick! It was a pleasure working with you."
"Hi Rob, thank you so much for the opportunity!! Your project came out beautiful. You told me how long you were waiting to todo it. And I am glad to know we gave you what you were looking for. Thanks again Wladimir WS Builders."
"Thanks, Patrick!"
"Thanks, Dan!!!"
"We are glad you liked..thanks you for the opportunity..."
"Thank you so much!!"
"Thanks for the review. We really appreciate your opinion about our work. We are always looking to improve our work to make our customers happy. If you need anything, feel free to contact us. Thank you, Wladimir Simoes."
"Hi Erika, thanks your review, we always appreciate a feedback. I didn't take advantage of you, that goes against my principles and company policy. Everything we did was approved by you before, because we always try to make the customer satisfied. You asked for a fence similar to the old one, and we did it even though the fence was on the ground from the first day we went to your property, we made a better fence with a higher quality and more resistant material. Unfortunately, no one that was built 15 years ago with another manufacturer. We are here if you want us to fix the small details. Thank you, Wladimir Simoes."
"Thank you so much Ronald. I really appreciate!!!"
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Sunday: | 8:00 AM - 6:00 PM |
Monday: | 7:00 AM - 7:00 PM |
Tuesday: | 7:00 AM - 7:00 PM |
Wednesday: | 7:00 AM - 7:00 PM |
Thursday: | 7:00 AM - 7:00 PM |
Friday: | 7:00 AM - 7:00 PM |
Saturday: | 7:00 AM - 7:00 PM |