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Dover Rug & Home

Founded 1910 • With Angi since December 2012

5.0

(6) Verified Reviews

Description

The recipient of the “Best of Boston Home 2011” award, Dover Rug & Home has been designing, weaving and importing fine, hand-knotted rugs and carpeting from around the world for three generations. From its humble beginnings in a small showroom in Dover, MA to its new state-of-the-art 36,000 square foot showroom and Squash & Fitness facility in Natick, MA, Dover Rug & Home offers the finest rugs, carpets and flooring options in New England. Additionally, the company provides repair and restoration services, cleaning, installation, free pick-up and delivery, a life-time trade-in guarantee on all hand-knotted rugs and in-home rug trial with no obligation to purchase....

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Verified Reviews

A few reviews for this pro...
5.0

05/24/2017

Appointments to do the work were kept and timely. Excellent reinstall. Very professional and installed new padding under the runners.

Description of Work
Called to have stair runner wool carpet removed from two flights of stairs with landings on each flight during construction, cleaned and reinstalled.

Category carpet installation

5.0

01/18/2017

Advised right off it would take a couple of weeks, and it was done in a very reasonable amount of time.

Description of Work
Rug edge repair

Category carpet installation

5.0

07/22/2016

unknown

Description of Work
.

Category oriental rug cleaning

5.0

06/11/2014

See above

Description of Work
I am a designer and used Dover Rug for a large client purchase (whole house). They were a huge help in choosing the carpets, then brought them to the house (under construction so they had to deal with less than desirable conditions), and then delivered them and set them up when we needed them to. I haven't experienced such wonderful customer service in a long time and I deal with many vendors. I would recommend them a million times over. Sachin is a great contact there!

Category carpet installation

5.0

02/03/2014

They are obviously very high end and capable. Price seems to be reasonable if not the best you could find. Great selection.

Description of Work
Bought an area rug from them for a fair price.

Category carpet installation

Service Provider Response

We appreciate your honest and sincere review, we depend on such feed back to improve and continue to provide best service, value and excellence to our customers. In the age of un regulated social media and cyber communication occasionally businesses are victimized by false reviews and accusations. Angie's list is a responsible and a credible source for consumers and businesses to help each other t...

    Services Offered

    Dover Rug & Home offers responsive, truly individualized service, in-home rug trial at no obligation (try it before you buy it), lifetime trade-in guarantee on hand-knotted rugs, free in-home consultation and the best value with a "lowest price" guarantee. Our services include, repair and restoration, cleaning, installation and free pick-up and delivery.

    Services Not Offered

    Ceramic Tiles

    General Information
    Free Estimates
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
    Senior Discount
    5%
    Emergency Service
    No
    Warranties
    Ask For Details.