Campbells Construction

Our builder [The Charles Co. LLC] hired Campbell Construction directly to install all of our millwork- doors, frames, window frames in our new house. The builder ended up being a scam artist who didn't pay Campbell, so I offered to pay Campbell to be fair for the work that he did and to finish the job, despite my having ALREADY paid my builder for the work Campbell did. I paid twice for extremely low quality work. First off, it was all brand new millwork. ALL NEW wood throughout and nearly all of it is damaged- ALL from Campbell's employees. Campbell construction employees smoked cigarettes while they work in my home- even when I ask them not to. They were messy and left piles of saw dust EVERYWHERE, on my brand new front door, on my custom cabinets- in every room. This would be fine- possibly- if the work quality was remotely tolerable. Each window frame in my entire new home is damaged- 30+ windows. There are nails half-hazardly poking out of the trim throughout the house (see images). When I asked about the nails, the owner, Bill responded via text, "We can not control what a nail does when it leave the nail gun". Unacceptable. Front door- installed crooked. Pocket doors- trimmed too short so new ones needed to be ordered (and paid for again) Deck railings weren't secured properly and we had to hire someone else to rebuild them. Fire rated basement doors were installed but he lost all of the pins and we had to get new ones, ordered with lead time. He parked his trailer on our property for weeks while working at other jobs. Trim- doors and windows at a new house took more than 4 months- 4 MONTHS. Holes were left unplugged in entryway railing- and visable. Front portico- he attempted to build this a few times but after I paid him the money he was asking for- several times a day, he never returned. We didn't negotiate prices, we paid whatever was quoted. He hounded me for payment through texts, emails and calls, but the work was never completed. He stopped responding to all calls once he received his last check, yet the railing he installed was not in a stud and promptly fell off the wall. Keep in mind in these images- this is all BRAND NEW wood work- not a repair, the damage was 100% caused by Campbell Construction. My painter threatened to leave the job because the damage to the mill work was so significant.