CALICO CORNERS

We had an in-home consultation with Jean Konopacz of Calico Corners. She could not have been more helpful, understanding, and knowledgeable about window coverings and custom design projects! Easy to work with, wide knowledge of products carried by Calico Corners. Our window coverings and custom coordinating pieces came out beautifully! Although expensive, we feel that we received our money's worth.

We paid for the company to install cellular shades in our living room and dining room. A gentleman came, measured our windows (we paid $75), we signed an order for the blinds and paid half the amount up front ($831). There the problems began; we were told originally that it would take three weeks to have our blinds installed. When I called after a month had passed and no news from Calico corners, the "labor coordinator", which was not the same sales associate who sold us the blinds, told me I was confused. It would take eight weeks for them to get and install the blinds, and it had never been three weeks. Two months after we ordered the blinds, the same lady called and told me "manufacturing problems" prevented them from getting the blinds. We did get a promise of a refund on the blinds, which we will hopefully see in our next credit card bill, but no satisfactory explanation as to what happened or, more importantly, why they waited eight weeks to let us know there was an issue. Which means we now have been without the blinds for more than eight weeks, an eight weeks in which they kept our money and fooled us into thinking the service would be provided. Of course, there was no answer to the question: Who is going to refund us for time lost and aggravation? We will absolutely never do business with these people again.