NU LOOK REFINISHING

Angie's List [*** Link removed ***] What a big surprise seeing NU-LOOKREFINISHING posting on Angies List, I do not think they deserve to be posting on Angie's list. Please read on............ Rich showed up in the morning (10/8/2015) and started the job by first setting up ventilation, then cleaning and preparing the tub. It also had very thin cracks (micro cracks) length wise, he said that it all would be covered and no longer visible after spraying it with Phenoseal. A bit more than 2 hrs into his work he said it had to dry, he left for 1,5 hrs to drive to Nahant to get more Phenoseal. Not sure why he did not bring enough with him. When he returned he seemed to rush applying the 3rd and last coat. (I read up: and most bathtub refinishers apply 4-5 coats). The next morning after it had dried I see that the application is uneven and showing some grooves inside the tub. I called him and he said 'NO problem" he would come bye the next day to touch it up. He never called back or showed up. I tried calling him and left messages on his phone was no answer, I assume he blocked me, or left town. I could not follow up, he only had given me his first name, no business address. I was taken advantage off, he only did the inside part of the tub + 2inches up all around the inside, the cracks also came back after a few months. Lousy job, and person and business. He charged me $514 He gave me a work order, and only after I asked him, a hand written 5 yr on finish and Lifetime repair warranty...supposedly. It all raised a red flag. What good is that for, if you can't get a response. So here, to my big surprise I see his posting on Angies List. I do not believe this so called (one man) business deserves to be on Angie's List. Now I am looking for someone that will do a better job.