JOE ROY THE PLUMBER

Joe Roy was really the very best. He called me and came the next morning and was on time. He worked with great expertise and the toilet is working very well and the kitchen faucet is like new. In addition he was so personable and very respectful and polite. Yes I plan on hiring again as i have other repairs that will be needing attention. Thank You!

All jobs were done efficiently and cleanly. His pricing is quite reasonable (way more affordable than some of the larger, well-known companies!) He's professional and thorough, and I'd highly recommend Joe for any plumbing needs!

Each and every time I've contacted Joe with a problem, he responds very quickly and performs the service based on urgency - the longest I ever waited was one day and usually he has been able to offer same day service! He is a rare find. There is nothing he hasn't been able to fix and his prices are very reasonable. I highly recommend him!

Very Professional, patient, neat and clean.

I called in the morning and he returned my phone call.  Set up a time.  Called to let me know he was running late.  Professional and completed the work.  I highly recommend him. 

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It went perfectly and I actually have had Mr. Roy come back to fix a plumbing leak. He was prompt, courteous, and efficient. I highly recommend Joe Roy.

Showed up when called contacted the city did the work the next day. Was on time both times and did the work as scheduled.
Our only comment was he was difficult to understand on the phone.

He answered his phone! Gave me an approximate time he could come. Called back to say that he could come earlier. He was professional, courteous and knowledgeable.

Came right away and fixed the problem that I couldn't fix.

Everything went very well. Items repaired were identified in the home inspection.







Because the house is almost 100 years old one of the radiator valves snapped off and broke when Joe was repairing it. He went and got a new valve and paid for half of the cost even though it wasn't his fault.



All work areas were left clean and all refuse removed.







After assessing the radiators, some of the valves didn't need to be repacked and a few did. So, the cost of fixing the dishwasher draining system offset the price of the radiator repairs. He didn't nickel and dime me to death. His pricing was fair which is what I'm concerned with along with quality work. I have no problem paying for good, honest work. I got both.

Awesome. Honestly that pretty much sums it up. We highly recommend him. We had our and quot;leakand quot; July 2 and the next day I called 5+ plumbers and all were on vacation. I finally got his name from a friend at 330pm July 3rd (aka the day before July 4th) and he showed up 15 minutes after I called him. He fixed our leak and our water pressure and had the water back on before the kids got home. He was extremely professional and we will use him again.

It was a Sunday afternoon and I had pipes leaking and spraying water - water going everywhere. I left voice mails with a long list of plumbers hoping to find someone who would come out on short notice. Joe Roy was the first to call me back and because he happened to be nearby he was at my house within minutes to shut off the water. He left to go get his tools and was back promptly. He replaced the leaking pipes, cleaned everything up and I was as good as new within a very short period of time. I was expecting to pay top dollar for Sunday service, but his rates were perfectly reasonable. He was very knowledgable, friendly and professional. Highly recommended.

I thought that he was very good at first but upon closer look, his prices were high. The toilet flusher strangely broke while he was up there although I would not accuse him of purposely breaking it. I would down grade him and would not hire him again. His price was a lot higher than what I had expected although I don't remember the exact price.

The tenants reported no hot water and I called several plumbing companies, including the big box stores, to price out a water heater because I thought the tankless coil in the older FHW boiler was dead. Joe was quick to arrive and told me the problem and the exact price of the repair before he started. The mixing valve was probably very corroded and the system needed a thorough cleaning. Another estimate from someone else included no troubleshooting at all. In fact, his company office had to call back with the price of a water heater, which was over $1,300. I'd rather pay the $275 any day of the week! Joe spent over 2 hours with a complete complement of tools and a vacuum to finish his work. Very professional and highly recommended. I will use his services again.