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Absolute Precision Plumbing, Heating & Cooling
Electrical Baseboard or Wall Heater - Repair, Brick or Stone Fireplace - Repair, Seamless Metal Gutters - Install,
About us
We are a Plumbing Heating and Air Conditioning shop specializing in residential repairs and installations. Our Technicians are background checked, wear shoe covers, and are drug tested before we put them in your home. When you call us you will be assured of the highest quality work, and a pleasurable experience overall. We have been in business for 25 years with an "A+" rating with the Better Business Bureau. We are fully licensed, insured and will treat your home with the same respect as our own. 24 hour emergency service and multiple locations to serve you best. Mailing address: PO Box 1260, Middleton, MA 01949
Business highlights
Emergency services offered
40 years of experience
Services we offer
Plumbing. Water heaters. Sump pump. Heating & air conditioning. Heat pump installer. Ductless Air conditioning. Bathroom remodeling. Back flow prevention.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8181 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 3% | ||
| 3% | ||
| 3% | ||
| 2% |
Showing 1-25 of 181 reviews
James M.
Jun 2020
I had my AC serviced in the fall and did not use it until spring, when I went to run it in the spring it did not work, they came out and told me it was a couple of hundred dollars for a recharge, since it worked before they serviced it I was concerned that I should not use them, they charged 150.00 for 5 min to come out and tell me it needed a charge when it worked when they serviced it, I paid them but should not have, I would strongly suggest you do not use them for any AC work, there general plumbing work was OK I guess.
Response from Absolute Precision Plumbing, Heating & Cooling
"[Member Name Removed], Correct we were there in the Fall. Everything was working then. Between [Member Name Removed] 19 2019 and June 2nd the system developed a leak. this was not caused by us and is a common occurrence with older systems. We could have fixed it but you declined. Sorry you feel this is our fault. You have a car that gets a tune up. Nine moths later the tire goes flat. The mechanic is at fault? Not the case."
Pat K.
Jul 2019
Job was easy to schedule and Absolute was quick to respond. Issue was diagnosed within minutes and a quick replacement of a failed capacitor completed. In total job took about 20 mins start to finish and cost me $300. Wasn't happy about paying $150 for a capacitor that probably cost them less than $25 but that's the market. I would definitely call Absolute again in the future.
Helen D.
Jul 2019
Great Company. Diagnosed and fixed the problem promptly. Very knowledgeable and polite. Great to work with! Will definitely hire again!!! Thank you!!
Michael G.
Mar 2019
Ken's crew was excellent. I had a bad leak under kitchen sink and Bradley identified crack in the pull-out hose, which was much better than repair/replacing leaky pipes. He advised to order parts from faucet manufacturer, which would be covered under mfr warranty. Subsequent visit by Fabio to replace hose and install new cartridges in 2 bathroom faucets. Ken was very responsive, crew did great work and were very neat. Cost was reasonable. I will definitely use in future as needed.
Response from Absolute Precision Plumbing, Heating & Cooling
"[Member Name Removed], Thank you for the business. We are glad we could quickly help out on your issue and look forward to seeing you again. Ken"
Lydia S.
Sep 2018
Ken is knowledgeable and professional. We had a bit of a snafu on the pricing as the wholesaler apparently was giving him erroneous information, but he called, emailed and texted to sort out the situation. Once we gave the go ahead, he was quick to set a day and arrived with his team at the appointed time-all of whom were polite, seemed to know what they were doing, and made sure we knew what was happening when. I’m really happy with the new unit and plan to use Absolute Precision again when we decide to install more units.
Wendi R.
Apr 2018
Not an easy install but plumber did a good job in a small area
Tara C.
Nov 2017
I was very pleased with the work. Ken and his team were great. They responded quickly to my request and completed the repair in a very timely manner
Jon H.
Nov 2017
Peter did a thoroughly professional job, beautiful really.
Brian W.
Nov 2017
Well. Technician was knowledgeable and professional.
Ryan T.
Nov 2017
Friendly, very responsive to questions.
John D.
Oct 2017
Good. Evaluation was made that my 20 year old oil burner needs to be replaced. Will use Absolute Precision to do the work and to do some plumbing work also. Very pleased with the work performed.
Response from Absolute Precision Plumbing, Heating & Cooling
"Thank you [Member Name Removed]! We look forward to working with you and having you as a Lifetime Client! Ken"
Michael D.
Aug 2017
Ken was professional and responsive. Pricing was good and the installation was clean and professional.
Response from Absolute Precision Plumbing, Heating & Cooling
"Thank you [Member Name Removed]! It was GREAT working with you! Ken"
Ian I.
Jul 2017
They responded immediately to our request for service and came out at 8:00 AM on the next business day. Very professional and courteous. Resolved the problem quickly for a very fair price and did not take advantage of us. We will use their services again. Highly recommended!
Response from Absolute Precision Plumbing, Heating & Cooling
"Thank you for calling Us and Thanks for the review!! We are glad we could help. Thanks, Ken"
Michael F.
Jul 2017
Problem (pipes banging) wasn't solved and plumber didn't seem familiar with the issue. Plumber made suggestions that I believe would have been ineffective. I did some online research and found that high water pressure could be the cause (that was never tested). I tested it myself with an $8 gadget from Amazon and it was indeed high (95 PSI). Another plumber that I called seemed to have dealt with this before and agreed the pressure was too high). One pressure regulator later (set to 55 PSI for now) and the problem is solved. Plus pipes etc. are now less likely to fail.
GISELA T.
Jul 2017
We called Ken in January to get an estimate for the boiler exchange and to be prepared to start work in spring. Ken gave us his ideas how to change the set up and we liked it and confirmed. End of June the work was done and completed in two days, as promised, including all the electrical work with new wiring etc. Ken and crew worked extremely clean, they covered the whole space, sent us pictures to show progress. And he stayed within the estimated price, which was 11,200 Dollar. Messaging is very easy with Ken and he is very responsive. As there is some minor follow up work to do, not connected to plumbing, Ken also referred us to a carpenter who can do this specific task. It was a positive experience to work with Absolute Precision Plumbing, and the companies name seems not to be just smoke and mirror.
Response from Absolute Precision Plumbing, Heating & Cooling
"Thank you [Member Name Removed]! It was great working with you!"
James P.
Jun 2017
They were fast and efficient
Response from Absolute Precision Plumbing, Heating & Cooling
"Thank you! It was great working with you!"
Jay A.
May 2017
Everything went smoothly. Frayed wiring was discovered, shown to me, and an estimate for repair was given before proceeding. Everything was very professional. Haven't needed to use A/C since the tune up so I am unable to comment on the quality at this time.
Suzanne K.
May 2017
Ken and his team did a great job. Reasonably priced.
Response from Absolute Precision Plumbing, Heating & Cooling
"Thank you so much! You are a FIVE Star Customer!"
Carolyn F.
May 2017
I wasn't able to have both toilets replaced the same day but that was due to unforeseen circumstances and my time constraints for the day. Ken was very responsive. He contacted me in advance to let me know they would not be able to come as early as scheduled. When we scheduled to do the second toilet he worked around my time constraints and Mark was able to get the second toilet done quickly. I already have additional plumbing projects on my to-do list and will contact Absolute Precision when I am ready to tackle them.
Response from Absolute Precision Plumbing, Heating & Cooling
"Thank you very much! We would be more than happy to work with you again!"
Arun I.
May 2017
Work was good. This was a relatively simple replacement. The tech was punctual and professional. Got the job done quick. One big issue is getting a hold of them. It is near impossible to get them on the phone and schedule. They may benefit having someone help schedule work. I may have had issues because of size of the job. Maybe he is more responsive for larger jobs. He was curteous just could not get a hold of him.
Brian W.
May 2017
Well. I forgot to schedule an appointment with them and had been home one day with a sick child. Called them that day and they were able to perform this service the same day, so I didn't need to take additional time off work.
Response from Absolute Precision Plumbing, Heating & Cooling
"Thank you for the review! We look forward to having you as a lifelong Customer!"
Rachel S.
Apr 2017
I bothered poor Ken and his team all of Easter weekend due to developing and ongoing water in my basement. I may even have had multiple sources of problem. Ken was extremely responsive and also made sure I understood my options. He was clear in his explanation of why his hypothesis was what it was, which instilled confidence that I made a good choice in replacing what should've been an indestructible tank. No water in the basement since replacement, and Ken was kind enough to do a few nuisance projects while he was at my house. He's also followed up with me to make sure I'm satisfied. Thank you Ken!
Nick W.
Apr 2017
I have used Absolute Precision for ten years and would recommend them to anyone. They are reliable, very responsive and accommodating, always friendly and professional, and the work is consistently high quality. My latest experience with them involved installing a water heater in a very awkward location: a tight attic space accessed by a narrow drop-down ladder above a second-floor hallway. Ken came in person to meet with me and assess the space when I first called, then immediately did the necessary research to identify a quality unit that would fit without damaging my ceiling, as well as offering alternatives and additional safety measures. The work was done neatly and efficiently on a day that fit my schedule, with no disruption and no mess left behind. My previous experiences have been equally positive. I am the kind of person who has lots of questions both before and after a project, and Ken and his employees always take as much time as necessary to answer them patiently. Their prices seem reasonable, though I haven't actually compared in a long time. I am more interested in a good plumber than a cheap one, and I plan to stick with Absolute Precision for the peace of mind knowing they will do the job right the first time.
Response from Absolute Precision Plumbing, Heating & Cooling
"Thank you so much! Would love to work with you for any future needs!"
Steve F.
Apr 2017
The job that they did is better than new. The feature is working better than it ever has. The plumber, that did the work, was fantastic.
Response from Absolute Precision Plumbing, Heating & Cooling
"Thank you so much! It was great working with you!"
Ann H.
Mar 2017
It went well. They arrived on time and the work was completed efficiently.
Response from Absolute Precision Plumbing, Heating & Cooling
"Thank you for your great review! FIVE STAR Customer!"
Licensing
State Contractor License Requirements
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FAQ
Absolute Precision Plumbing, Heating & Cooling is currently rated 4.8 overall out of 5.
Absolute Precision Plumbing, Heating & Cooling accepts the following forms of payment: CreditCard
Yes, Absolute Precision Plumbing, Heating & Cooling offers free project estimates.
No, Absolute Precision Plumbing, Heating & Cooling does not offer eco-friendly accreditations.
No, Absolute Precision Plumbing, Heating & Cooling does not offer a senior discount.
Yes, Absolute Precision Plumbing, Heating & Cooling offers emergency services.
No, Absolute Precision Plumbing, Heating & Cooling does not offer warranties.