All Phases Mechanical

They were very quick to review the site and see if the old unit could be salvaged. Once we determined to replace it and expend new zones, the work went as fast as possible. The crew was respectful and professional.

Excellent work with very professional team. Answered all of my questions in a way I could understand. This was the only company that got back to me with a quote.

Super friendly and extremely professional. I highly recommend them.

Carl and Henry were fantastic to deal with. Up front and honest. The turn around time from first call to install was beyond fast. The guys removed my old system and installed new. Up and running same day. Friendly courteous guys and cleaned up ! Highly recommended

Great service and I highly recommend to anyone.

It was wonderful, couldn't ask for anything better. The owner was here every time and the foreman worked with my wife and myself.

Very well, workers were prompt and professional.

From start to finish The job went excellent. Carl and his crew are true professionals. I have and will continue to recommend them to anybody in need of their services

Great professional Job, nice to see a company that cares about reputation

Fantastic both jobs. Timely, professional, and budget friendly.

They do good work in a timely manner at a reasonable price

I had not previously dealt with All Phases Mechanical we were in the dregs of a awful heat wave when the AC went down..miserable. I had spent much money with The company that I used for 20 years they told me they would not be out for 4 days on a Saturday & because it was a Saturday would charge me a $500 premium or I could with until the middle of the following week. At 9:00 AM the same day I called Carl at All Phases Mechanical he sharpened his pencil gave me an estimate ,, sourced my replacement condenser... his very qualified experienced lead man Henry was exceptionally polite and knowledgeable. My AC system was up and running the same day by 4:00 PM Exceptional response and installatio . All Phases is my new company I highly recommend them

Our experience with All Phases Mechanical has been excellent. On the first occasion we used APM, we lost heat during a cold snap in the middle of winter. We called in the morning and a technician arrived that afternoon and quickly determined that not only was our 20 year old furnace in need of expensive repairs (which a friend of ours in the construction industry validated), but continuing to run it would potentially result in a carbon monoxide hazard to my family. Carl gave us clear options and helped us understand benefits (rebates, no interest loans, etc.) that are available from the state to assist families in our predicament. We decided to move forward with a new furnace and Carl's team installed it the next day. On the second occasion, APM helped us our central air conditioning system. Again, Carl sent a technician who arrived promptly the same day, who determined that the air conditioning system was fine but it wasn't working properly due to faulty wiring. He quickly fixed it and was on his way - all at no charge. I can't say enough about All Phases Mechanical. If you're looking for a local company that cares about its customers (and understands that heating and cooking problems need to be addressed quickly), All Phase Mechanical is the company you should use.

A huge thanks to Carl and Henry for getting a difficult situation fixed. I have a dual heating/ac system in a condo that was clearly not an easy job, that some refused even look at. These guys saved the day. They were quick , responsive, and thorough, along with being honest with me and easy to speak to. Thank you to everyone at All phases!

Please read this entire review before you consider hiring All Phases for ANY project, small or big. The owner of the company, Carl, literally tried to blackmail us to post positive reviews about his company. His business practices are completely dishonest and immoral. We had used All Phases mechanical in the past to repair our HVAC system and they completed the work to fix it then, but our most recent experience was extremely negative and I think other prospective customers should be warned. After our heating unit stopped working upstairs where our daughter sleeps, we contacted several HVAC companies for quotes to come fix the unit. We knew that the main issue was that the condensation line runs outside and could potentially freeze, and one of the only fixes might be a rather expensive project, so we were looking for quotes for that work, but also anything they could do to potentially fix it in the meantime. One company was going to charge $89 for a service call, but we cancelled them because we had used All Phases in the past and not been charged a service fee, but in hindsight that is probably because they ended up quoting us jobs that were $850 or more and we used them for the work. I spoke with the owner of All Phases, Carl, and texted him the make and model of the furnace in our attic, he NEVER said there would be a service fee. When the gentleman arrived to look at the furnace, they made NO mention of a service fee. They were there for 20 minutes max, did NOTHING to service the furnace so that it worked properly, even temporarily, and then said we owed a $200 “service” fee. I asked why the fee was so expensive and mentioned that I didn’t recall paying that in the past, and one of the workers said that the owner, Carl, has raised the service fees. Obviously, Carl knew if he told us there would be a $200 service fee we never would have had them come out, especially since nothing was fixed and now we must pay another company to fix the unit. The gentlemen who worked for the company suggested putting heat tape on the condenser line, which is an absolute fire hazard for a pipe that is in an attic and doesn’t have water running through it constantly like a water pipe would. There are warnings all over those tapes to not use it for something like a condensation line, and especially in an attic. I called Carl that same day to inquire why we were charged $200 and he said in a very unprofessional way that he was not about to argue with someone over $200 and said “What do you want me to do, return your check or not cash it?” I said yes and he hung up and called me back with the gentlemen who had been to the house on the same call. I explained again that at no time did anyone tell us there would be a service charge and we had cancelled another company that was going to charge $89. He said he would split the difference and mail me a check back for $110, but I was very skeptical and asked if they had already cashed the check since they had just left the house a little while ago. Before the worker who was at our house could answer, Carl said “yes, we cashed the check!” I did not believe him, so I cancelled the check. This is when the threats and blackmail started. Carl called and texted me several times saying completely unprofessional things. We mailed Carl a new check for $89, which is the amount we agreed upon over the phone, but he continued to threaten to bring us to small claims court. When he received the $89 check he sent me the following text: “I got a check but it was short. I was expecting $200 to recover the stop payment check plus bank fees. The settlement offer on the table right now and is good for 24 hours, 1/25/2018 2 pm: I’ll expect (sic) $89 check only if you agree and post a good review 2 places and send me email you agree I can post on my website BBB reviews & Angie’s list or Networx or Yelp If you need any links to make it easier let me know ASAP Please if you agree post reviews & send me email with brief positive text so we can post on are (sic) site. If you do this I’ll except (sic) $89 in full settlement. This offer is good until 1/25 2 pm Carl” We obviously could not in good conscience post any positive reviews about this dishonest company. Carl filed a claim in small claims court, and this situation has been a complete nightmare. I don’t think contractors should be able to get away with treating customers this way. Please do not use this company. It should also be noted that at no time were we provided a written quote, invoice or receipt, and no work was done to the furnace.

The owner and his team of technicians were very responsive, professional and thorough with the work that they did. I was very please and will continue to use them if needed.

Excellent job extremely efficient. The work was done before schedule. I was very very extremely happy with Henry & the team. I was extremely sad to see the works go when the job was finished. I need my AC done, and I will def use them in the up coming weeks. They are extremely professional, and I would highly recommend them to everyone that needs HVAC work done.

My plumber, recently retired, came as a courtesy and was unable to diagnose problem and thought I might have major issues. Called and left message, returned promptly. Set up appointment with owner. Technician called, confirmed appointment and showed up timely. Service call was quoted at $200.00. Tech showed up on time. Diagnosed the issue within a few minutes. Fixed the problem. Price was $200.00. I would definitely use them again. Although the service fee seems high- the service, timeliness, knowledge (remember my plumber could not figure it out and thought it would cost much more to fix it) and expertise in fixing the issue was worth the $200.00. A+

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Contractor came by to look at the project and gave me a quote.  I called the next day to accept and set up a time for the work to be done.  The crew showed up within a reasonable time of the scheduled time and finished the work in approximately 2 hours.  Tested out the system and everything worked great. 

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The contractor was timely, professional,  and the two technicians who came to my home were knowledgeable and courteous. They took the time to answer all my questions.

I am a person of modest means; because of APM I was able to replace my heating system at a price I could afford. APM helped me choose the right appliance that I then ordered online to save money. Appliance did not come with a part I needed for my specific installation; they educated me about the part, I was able to do an internet search and obtained the item on Ebay for a steal. Service quality was top notch, easy to work with, great communication via email and phone, worked clean, very nice people. I feel very fortunate to have had this service experience and would highly recommend this company.

They were very professional and explained everything well, very positive experience. I plan on using them again soon for another job.