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About us
We are a highly professional House Cleaning and Interior Painting Company that has been in business since 2009. Prime Enterprise prides ourselves in showing great attention to detail, we are very careful and precise. We enjoy our high customer satisfaction and look forward to working on your home.
Business highlights
16 years of experience
Amenities
Free Estimates
Yes
Reviews
4.7159 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 5% | ||
| 2% | ||
| 1% | ||
| 4% |
Showing 1-25 of 159 reviews
Karolina B.
May 2021
It was great. They were honest and got the job done. I have no complaints.
Response from Luciana Monteiro
"Thank you!"
Silvia P.
May 2021
She started working for us in the summer of 2018 and initially she started cleaning our apartment. She's always done an impeccable job. I recommended her to do clean up the common areas. The whole crew was really nice and she make sure that we like the service.
Response from Luciana Monteiro
"Thank you!!"
William R.
May 2021
I've been using them for 2 or 3 years now. It's been great from day one. They were flexible with the scheduling, nice people, and they follow protocols in regards to the pandemic
Response from Luciana Monteiro
"Thank you!!"
Victoria V.
Apr 2018
price and service were good.
Mary P.
Apr 2018
Not very well. She changed her rate to $100 each time, for 1 hour of work. Then we started noticing items missing, including a very expensive watch of mine, and one from my son, a pair of Italian sneakers, a pair of new boots I had just purchased. I thought I had misplaced them, but I knew where they were supposed to be, thought maybe I put them in a different place, searched high and low. Especially, the boots. I had just bought them, and the box was empty! Last date she was here, July, 2017
Response from Luciana Monteiro
"Hi Ms. [Member Name Removed], I just came across your review in my company profile in Angie's list account and was very surprised by your comments. We've been in business since 1995, and we never had an incident like this. I just want you to know we never worked in your home. Please verify the company which you did business with and post this review in their profile. Also, please remove this post from this site, which I didn't know till today and God know how much business I have lost due to a negative post, which has nothing to do with our company. Your comments hurt our reputation and our business. You may want to contact Angie's list about this situation, which I will be contacting them as well. If you have any questions, please feel free to contact us at 781 767 6252. Thank you Genefson Silveira Prime Cleaning Services LLC"
Janet M.
Feb 2018
This company took my $ and ran! I paid them $700 and tried 6 times to schedule them. I then called Angie's list, who also could not reach them. Completely a fraudulent company.
Response from Luciana Monteiro
"This is not true! Unfortunately I didn’t get any of your message. You can try to reach us at my email and we can schedule something for you. Sorry about the inconvenience."
Anthony P.
Dec 2017
Painters were on time, quick, and painted the entire condo within the time frame they said they would. No paint on the floors or woodwork and the walls look great.
Response from Luciana Monteiro
"Thanks for reviewing us!!"
Janet H.
Nov 2017
It didn't, paid $599 for nothing!
Cristina M.
Sep 2017
Painters were great - punctual, polite and the quality of the work was excellent. I'd definitely hire them again.
Response from Luciana Monteiro
"Thanks for reviewing já!"
Alex A.
Aug 2017
The cleaners did an incredible job! Did a great job in the hard to reach spots as well. I'd definitely recommend them to other families!
Response from Luciana Monteiro
"Thanks for reviewing us!"
Sue H.
Aug 2017
Very well. Our house looked so clean!
Father F.
Jul 2017
The men were punctual each day and worked throughout the day. It took them two days to sand all the outside walls and then they had to apply two coats of paint to each wall. They had to also paint one ceiling. They plastered over the holes in the wall and sanded all holes made by the insulators so all the walls were smooth and ready to be painted. The removed all switch and outlet plates prior to painting so the work went smoothly. They cleaned each area as needed and at the end they vacumned the rug in the vestibule and the steps going to the second floor. They moped each room and helped moved furniture as needed.
Joan M.
Jul 2017
The work was completed on time and satisfied the management company's regulations.
Response from Luciana Monteiro
"Thank you!"
Larry S.
Jul 2017
Excellent. Thorough. Reliable.
Response from Luciana Monteiro
"Thank vou!"
Susanna B.
Jul 2017
Luciana was able to accommodate a last minute request right before Thanksgiving and did a fantastic job. I hired her to do a monthly cleaning going forward and am now going to twice a week.
Sundip P.
Jul 2017
It went smoothly and cleaners were good.
Response from Luciana Monteiro
"Thank you!"
Suzanne G.
Jul 2017
Luciana and her team did a fine job.
Response from Luciana Monteiro
"Thanks for reviewing us!"
Meredith M.
Jul 2017
It was hard to schedule an agreeable time, but once we did, they were great!
Response from Luciana Monteiro
"Thank You!"
Pam W.
Jul 2017
As I previously reported, they were great.
Response from Luciana Monteiro
"Thank Foi!"
Lopamudra A.
Jul 2017
Great job , professional & experienced
Mary P.
Jul 2017
I thought I would use her again but she didn't show up and she hasn't contacted me.
Jeffrey B.
Jul 2017
well and well
Response from Luciana Monteiro
"Thanks for reviewing us!"
JOY H.
Jul 2017
She is always prompt and thorough. The house always looks and smells fantastic. I recommend her very highly.
Response from Luciana Monteiro
"Thank you. I appreciate your review."
Sue H.
Jun 2017
It went well. Our home looked wonderful after the careful cleaning. Thank you!
Response from Luciana Monteiro
"Thank you!!"
Jasleen K.
Jun 2017
It all went well and they were very punctual and understood all of our requests.
Response from Luciana Monteiro
"Thank You!!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Luciana Monteiro is currently rated 4.7 overall out of 5.
Yes, Luciana Monteiro offers free project estimates.
No, Luciana Monteiro does not offer eco-friendly accreditations.
No, Luciana Monteiro does not offer a senior discount.
No, Luciana Monteiro does not offer emergency services.
No, Luciana Monteiro does not offer warranties.