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SNAKE-IT-AWAY INC

Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace,

About us

We specialize in commercial and residential snaking of sewers and drain cleaning services. We use State of the Art equipment for jetting and video taping of your lines. We service Medford, Winchester, Saugus, and other surrounding areas. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!

Business highlights

Emergency services offered
30 years of experience

Services we offer

Snaking of all sewers and drains for bathtubs, and more! , and sewers. We also service dry wells, basement pumping, blockage diagnosis, drain line camera services, grease trap and main line cleaning, jetting, roof drain clearing, sinks, toilets

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.658 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
12%
3
3%
2
3%
1
3%
Showing 1-25 of 58 reviews
Kimberly S.
Jan 2017
5.0
Yes, I recommend this pro
Great, they were very responsive even though I was calling very late on a Friday night. They came over first thing the next morning and were able to quickly clear out the pipes so we could have the party. Then came back a few days later for a more extensive look at the problem and they were able to determine that the real issue was actually a repaired pipe in the road. They arranged for the city to come out and correct the issue and we have had no further problems.

Christopher H.
Jan 2016
3.0
$275
BEWARE! VERY EXPENSIVE!  $275! For less than an hours work on my kitchen sink mid afternoon on a non-holiday, they had the nerve to charge $275! 
Two weeks before I used Crescent Plumbing for my upstairs sink. They charged $140 (which is no bargain) for a more challenging unclogging.
Richie and his son did the work satisfactorily, but check what they will charge you first. 
Another plumber to avoid is Silco. According to Richie, they would  have charged me $450! 
It is critical to ask the fee the plumber will charge, I guess. Pricing is all over the place based on what they think they can get away with.

CAROLYN W.
Jan 2016
5.0
Yes, I recommend this pro
$175
unknown

David R.
May 2015
5.0
Yes, I recommend this pro
$400
unknown

CJ K.
Feb 2015
5.0
Yes, I recommend this pro
$125
I called early in the morning and caught him just as he was on his way to another job. As I was on the way, he stopped before the other job. He knew it wouldn't take long to fix the problem. The time from my initial phone call to writing a check for services provided was less than 30 minutes. Given that we had a blocked toilet in our 1 bathroom house, the quickness was great. The only place where I could even possibly comment negatively, is that it took him a long time to answer the phone. I was about ready to hang up.

Scott H.
Feb 2015
5.0
Yes, I recommend this pro
$250
unknown

Jen A.
Dec 2014
5.0
Yes, I recommend this pro
$450
Richie was a life saver on Thanksgiving morning. He came over at 9am within an hour of our call. We were on our way to the airport for the holidays when water was backing up in the toilet and tub. Richie knew what needed to be done and worked with our upstairs neighbor since we had to leave to catch our flight. It was a little expensive, but given it was Thanksgiving can't complain. Richie to the rescue!

Kristin C.
Oct 2014
5.0
Yes, I recommend this pro
$135
Came right away, within half an hour. Very pleasant and quick. Excellent job.

Ralph C.
May 2014
5.0
Yes, I recommend this pro
$130
unknown

Allison A.
May 2014
1.0
A friend gave us Richie's name and recommended Snake-It-Away after we found that a pipe had burst in our basement on Friday night.  We called and set up a time on Saturday morning for the company to come out and repair the issue.  Two workers showed up (on time, to their credit), assessed the job, then left to "get materials" to fix the broken pipe.  Several hours passed and no one returned so my husband called Ritchie and left a message on his voicemail.  Two hours and no response later, he called back and again got voicemail.  Several more hours passed and I called Ritchie from my cellphone.  This time, he picked up and I when I asked what had happened and why no one had returned to complete the job, he said that, "they were really busy."  I asked why no one had even bothered to call and let us know that it might be a while, and his reply was that his employees had been told to "just do an assessment and give an estimate."  They were NEVER intending to come back for repairs the same day!  I was shocked and told Ritchie that they had informed us that they were leaving to *get materials* for the repair.  He basically told me that they shouldn't have done that and then proceeded to quote me his repair estimate.  As if I'd be interested in using his company at that point!  No apology for the poor customer service and miscommunication.  I ended the call by saying that we were going to keep looking for estimates.

GARY R.
Apr 2014
5.0
Yes, I recommend this pro
$250
unknown

GARY R.
Mar 2014
5.0
Yes, I recommend this pro
$250
They were quick, immediate response. Very impressive! Did a good job.

Linda H.
Feb 2014
5.0
Yes, I recommend this pro
$135
I had a clogged tub drain. They came fast, and they really know what there doing.  I would use them again and highly recommend them.

Pat C.
Jun 2013
5.0
Yes, I recommend this pro
$230
They sent a guy out to check on a clog in my main sewer line. He was able to diagnose the problem quickly, work around the shoddy configuration of the clean out in the basement floor, and deal with the clog in under an hour. He recommended a couple other options to me if the clog returned in the future, but didn't turn it into a sales pitch. He cleaned up after himself, and was in an out in great time.
The price, anywhere you go, is kind of steep for a standard snaking service ($250 - I used a $20 Angie's List coupon and paid $230), but it's fair in comparison to renting a snake myself for $50 and wallowing in misery for a few hours.
He even told me that more prospective buyers (we just bought our home last month) are having companies like Snake It Away come to inspect their plumbing during the inspection period. Smart!
I'd hire them again.

Maggie N.
May 2013
4.0
They came and snaked the drain and then they lectured me about what I should put down the drain, which was kind of annoying. They did what they were supposed to do. I think the price was reasonable. I didn't like the lecturing. I think there are better ways to inform people of what they should or shouldn't put in their garbage disposal.

John M.
Apr 2013
5.0
Yes, I recommend this pro
$130
See above.

John M.
Dec 2012
5.0
Yes, I recommend this pro
$130
arrived on time, accessed the problem; brought tools in and solved the problem within minutes.
cleaned up after himself
nothing has every gone this simple and fast.
thank you Mark.


Leslie M.
Nov 2012
5.0
Yes, I recommend this pro
$155
Richie, the owner, called to let me know when someone would be arriving. Mark arrived within 15 minutesnaMark was terrific. He worked hard, was incredibly nice, explained what he did and why.He was careful about making sure that the water from the pipes was caught by a barrel and dumped it when he was finished.  Everything was cleaned up. A pleasure. I'd highly recommend Snake-It-Away

Dennis C.
Nov 2012
5.0
Yes, I recommend this pro
$500
We had a large gathering at the church that night and heavy downpour of rain outside.
I was informed that the drains in the basement restrooms was seeping water and sewer.
Soon the sewer water reached the carpet.  We had a wet vac removed some water but not able to stop all
I contacted Snake it Away and Richie sent crew within the hour to clear the main drains.


Jing D.
Sep 2012
5.0
Yes, I recommend this pro
I liked them; the process was very pain free. They were quick, fast and did not bother me. They came, did then job and then left. I did not have to chase after them to have them come out to do the work.  

Jim P.
Sep 2012
5.0
Yes, I recommend this pro
$105
I called about a clogged bathtub drain and had people here within an hour to clean it out. Clean out took about 10 minutes total. Quick, easy transaction- $125, minus $20 Angie's List coupon.

NItzan G.
Dec 2011
5.0
Yes, I recommend this pro
$125
As above: they came, they power-snaked, I paid, they left. Simple as that. I hated paying $125 for 5 mins of work, but that's the price of a working sink, I suppose...

Margaret W.
Sep 2011
2.0
$80
My main concern is that my driveway drain frequently plugs up with leaves and sand and I needed a solution.  Snake-it-away proposed connecting the drain (that now runs to a drywell) instead to the main sewer line.  After thinking about it, I see two big problems with this solution.  (1)  What if the leaves and sand plug up the main sewer line?  Then I would have a sewer back up in my house!  (2)  I doubt that it is legal to direct rain water run off into the sewer line.

Instead I got another company to build me a better dry well that was able to take the hurricane downpour.

ANU G.
Mar 2011
5.0
Yes, I recommend this pro
$135
incredibly responsive. richie picked up the phone on the 2nd ring. they did the job within 24hrs of my first call. fast and professional. really nice guys, too. couldn't have asked for better service!

Margaret M.
Feb 2011
5.0
Yes, I recommend this pro
$130
We've had a slow drain in the bathtub for a while. Really got bad in the last month. Called Snake-it-Away based on Angie's List reviews. Made an appointment on 2/7 for 8:30 am. The plumber showed up a little early even, which was fine since I needed to go to work after the appointment. Took him about 20 minutes to clear the drain. I got my $20. Angie's list discount. I haven't showered, but it looked like it was running great.
Showing 1-25 of 58

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

SNAKE-IT-AWAY INC is currently rated 4.6 overall out of 5.

SNAKE-IT-AWAY INC accepts the following forms of payment: CreditCard

Yes, SNAKE-IT-AWAY INC offers free project estimates.

No, SNAKE-IT-AWAY INC does not offer eco-friendly accreditations.

No, SNAKE-IT-AWAY INC does not offer a senior discount.

Yes, SNAKE-IT-AWAY INC offers emergency services.

No, SNAKE-IT-AWAY INC does not offer warranties.