Sergio's Renovations
About us
12 employees. Uses subs for electrical & plumbing. Cost is determined by the job. No travel charges. May contact through email.
Business highlights
Services we offer
Bookshelves. Closets. Concrete Pouring. Decks & Porches. Doors. Drywall. Painting. Hardwood Flooring. Handicap Equipment Installation. Handyman. Lighting. General Remodeling, Custom Cabinets. Kitchen & Bath Renovation. Countertops. Tile, Granite. Bathtub Liners. Finish Carpentry, Marble
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
3% | ||
0% | ||
0% | ||
1% |
Sergio is a very nice guy and hires a small band of workers who he trusts and whose work he can put his reputation on. Because he only hires people he trusts it could mean a job might take a bit longer. Our bathroom took 6 weeks which is what he initially told us. It's not easy being without a bathroom for 6 weeks but we wanted the job done right and that is what we got.
We asked for ideas and suggestions and he gave us good advice. We are VERY pleased with our new bathroom.
The $12,500 was only labor. With all the product we probably spent $22,000 or $23,000. It's a forever bathroom as far as we are concerned.
We plan on having him do our kitchen eventually.
Everything went smoothly over two days after the stove was delivered and they even removed my old electric stove when the work was completed. When we first purchased the stove I contacted Sergio via e-mail to notify him of when it would be delivered. He then scheduled both his plumber and electrician around a day after the scheduled delievery date. Sergio was always available via phone or e-mail/texting to let me know when to be at the house to let the workers in.
While all the workmen on Sergio's team were great, we particularly appreciated the fact that Fabrizio, the tile installer, went out of his way to make sure the project turned out well. On Sergio's recommendation we hired Sotiris Sotiropoulos of Spray Foam Insulation to insulate the bathrooms at a good price, which worked out well. Sergio's electrician, Edney Leite, also did some separate work for us to replace our several fuse boxes with a single modern breaker box, which we are very pleased with. On Sergio's advice, we bought most of our bathroom fixtures from Moniques, where Pat Viglirolo was great to work with. We bought our tiles from the Brazilians Eddie and Herman Souto at United Tile America.
Pros:
- Very professional team. Our neighbors commented on how clean the demolishing day was. They had everything cleaned up and cleared out in one day. In comparison, another person in our building did a kitchen reno where some of the demo stuff was on their porch for weeks.
- Quality of work. The cabinets feel like they were installed very securely and everything is extremely level.
- Set expectations. Sergio was very careful about giving us realistic expectations on how much time the project would take (4-5 weeks). He finished right on time.
- Cost. Sergio was competitive with other quotes we received. We were on a tight budget, so he worked with us on finding ways to save $$.
- Sergio is extremely nice. We really like working with Sergio. Unlike some other contractors we had give us quotes, Sergio provides thoughtful ideas for the project. He also appears to really want to make sure that the end result is great and that people get what they want.
Cons:
- Before you sign a contract to start work with Sergio, he can sometimes be hard to get a hold of. I believe the poor reviews that say that he didn't return calls. However, please notice that there aren't these types of reviews from customers that actually had work performed. Once a project starts, he is very responsive. You just need to be persistent when getting a quote.
- Although Sergio was fantastic overall (and we would use him again for any contracting work), we felt that he could be a little more organized. When we tried to track what would happen each day, things seemed to be done more spontaneously than planned. And we weren't always certain if Sergio knew exactly what had been done to date each day. However, it is worth noting though that we went out of town for about a week and that seemed to be the most smooth part of the process. So if you don't mind giving Sergio full control, I don't think you would even notice that things seem at time to be a little disorganized at times.
Punctuality/Time: Sergio's business is very busy, especially in the summer, so he is balancing a number of jobs at once. This keeps his quality high because he has a small crew of very skilled workers. Be prepared for some stretches of time where no workers will come for a few days though, and sometimes they have to wait for an inspection to take place to proceed (the plumbing inspector in Newton especially took forever to come). The project overall took longer than we expected.
Responsiveness/Professionalism: Sergio is a man of great character and was very trustworthy in all of our dealings. He stuck to his price and was responsive to all of our needs and concerns. One thing to be aware of is that he answers all his own calls and does his own scheduling, so it was somewhat hard to get the project going and we called him several times to follow up on our estimate. However once the project was going he was very responsive whenever we needed him.
Price: Sergio's was the lowest estimate of three that we obtained. He stuck to his price despite some unforeseen issues coming up. We were very happy with the price.
Overall: We are extremely happy with our bathrooms and feel that we paid a very fair price. We plan on hiring Sergio again for our porch, basement, and kitchen.
I recommend Sergio without reservation for any construction project. He has always done an excellent job in a timely manner. The most recent and most comprehensive project was a complete kitchen renovation (down to the original studs and beams from 1925 when the house was built). It was a challenging job and took eight weeks.
The work was done in January and February, which made it more difficult because of all the snow, ice, and cold weather. (For example, his crew shoveled snow to widen our street when the appliance delivery truck arrived at the same time as the trash pickup truck.) Our property is small so there was not much room for outside work or collection of debris, but they managed it well by removing debris as they created it.
In addition to doing good work, Sergio and his crew are considerate, pleasant to work with, and flexible in meeting changing requirements.
As with any old house there were problems that were not discovered until the ceiling, walls, and floors were laid bare. Sergio took care of all the problems cheerfully and efficiently.
The cost was within the original estimate and completed on time. The crew cleaned up each day before they left. I was especially pleased with the fact that Sergio was willing and able to go the extra mile in salvaging and restoring the original floor, which was of heart pine and would have been difficult to part with.
Licensing
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