Lou's Custom Exhaust

I was taken within 20 minutes of showing up (no appointment) and the work took another 20-30 minutes. the price was excellent. I was very impressed and would recommend.

My girlfriend and I found out about Lou's Custom Exhaust through Angie's List and have been going there since. Today I got my rear brakes and rotors repaired. This place is excellent. The staff is super friendly and the owner greets you every time. He's very kind. It feels like you're dropping your car off over a friend's place for repair. Their pricing is definitely the fairest in the Boston area. I recommend this place. They're trustworthy.

Both times I have gone to Lou's Custom Exhaust, I have worked with Louie. He is honest, patient and fair. He takes time to explain the issues and educate me on options for repairs and how the car works, and gives extremely reasonable prices to do repairs. Once I learned that he does regular maintenance on my car (beyond muffler/etc) I have been bringing my car back to him to fix!

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The service was great. They said they would check the issue and would call back with a quote. Even though had two cars in front of me they were relatively quick. The price was affordable too. I definitely would recommend this for anybody who has an exhaust issue.

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Service was done in two hours including 45 min waiting time as promised. They were very professional. It took only 1 minute for them to identify the problem area and why my car was making such a noise whenever I started the engine. They showed me the damaged area and provided the price and estimated time. Instead of changing the whole piece, they cut the damage area and replaced it with a new metal pipe. Since then, I have no problem and noise free.

Did a great job, very quick, at a reasonable price

Lou's is first come, first serve, so I was pleasantly surprised when there was an empty lift when I got there at 9AM. He had me drive right onto the lift and let me watch while he checked things out. I don't know a whole lot about cars, but he was very straightforward with me. Based on what my dad and I had discussed, I felt that his and quot;diagnosisand quot; and price were reasonable. I waited in the office while the repair was done. The waiting room is nothing fancy, but there was news to watch and magazines to look at. It took about an hour and a half and I was on my merry way. My exhaust, which had sounded like a tank every time I started up my car, was much quieter and things seemed to run more smoothly. About a month after the job, things still seem to be holding up well.

Lou's Custom Exhaust did great work at a great price. They have great customer service and my boyfriend can't say enough about them. They are less expensive than competitors, they have good hours, and you can just drop your car off. Lou's Custom Exhaust couldn't have made it easier. I would absolutely use them again in the future.

I brought my wife's car in to Lou's Lynn location on a Saturday morning to have an exhaust leak repaired. The technicians were very polite and professional. They explained that the existing parts could be repaired rather than replaced with new ones for a significantly reduced cost. The work was performed promptly. Nearly six months later, the repairs are holding up well. The waiting room in the Lynn location is a plastic chair in the parts room. Make arrangements to drop your car off if they need to work on it for any significant length of time.

They were fine. They were fast and reliable. It took about four hours for them to put in the mufflers. Their punctuality was good.

Lou's Custom Exhaust was quick to schedule an appointment that worked for our busy schedule. When my wife took our Saab in for an exhaust repair we knew there would be significant repair needed.... just sounded awful and I couldnt find the cause by looking underneath. The repair specialists got the car on the lift and walked my wife through the parts that needed replacing. They also went over the options of stainless steal and regular concerning corrision and expected life expectancy of the parts. Being in New England the sand and salt just chew through normal steel, so my wife opted for stainless which would make it last a bit longer. This helped my wife make a very informed decision... and the best part about it - they were significantly cheaper than MIDAS or those other chain muffler places. The price was about 25% lower than the best estimate we'd previously gotten. My wife gave them the go ahead and they custom bent the pipe to match the existing OEM mounts. It took about an hour and a half for them to complete the repairs - sort of what was expected in a replacement of this size. The sound and responsiveness of the car immediately improved.
I cant say enough good things about Lou's Custom Exhaust.... I plan on taking my other vehicle there when the time comes for replacement of its exhaust. Excellent Service and education of their clients!

They were very good. I would recommend them. They were awesome. They were excellent. Their price was maybe from medium to low. They were very very reasonable. I did not really deal with them directly, my boyfriend actually was the one who dealt with them and he is very happy with them. They are very accommodating. My boyfriend said the material they used was better than the others use. Instead of patching the hole or whatever was the problem in the pipe they actually fabricated something out of metal to fix it. The cost of what they did was below what others quoted him to do.

They were very courteous and proffessional. Told me that it was a common problem in my make and model of car, and could easily be fixed, that it would take about an hour. I left the car and called them in an hour and a half. The car was ready and the work cost what they said it would.Unlike my past experiences having my car repaired, there were no additional costs or repairs necessary and no delays in having it repaired.

excellent

I had an exhaust leak. I arrived right when they opened because they operate first-come-first-served. Unfortunately, the mechanic didn't show up that morning until 1 1/2 hrs later (my fault for not calling ahead, I guess). When he put my car on the lift, he said that it was a problem he couldn't fix and suggested I go to an Audi specialist. I did that; they couldn't fix it either but referred me to another exhaust shop that did fix it.

I went midday, was taken right away, and the price seemed to be competitive. In, out, easy.

I went early on a Saturday to be first, but they opened much later than the stated opening time, so I was waiting 15min or more past the opening time. The car was inspected and they found a broken clamp, but they said the distributor that the owner insists on using did not carry the proper part. They said they could fix it with some generic parts if I wanted, but recommended going somewhere else for a more permanent fix. At least they were honest about the options. I'm not sure why a custom shop can't get the proper parts for any car, so I didn't give them full marks. I might go back if I need work on pipes, because they do custom stainless steel work. Standard muffler shops usually carry low grade pipes which rust through within two years in the salt, and they're not covered by the lifetime muffler warranty.

My 99 Subaru Forester developed an exhaust leak in the flange joining two of the exhaust pipes Two well known muffler repair shops wanted to replace the muffler, resonator, and catalytic converter because they said that if they tried to fix the leak in the flange everything would fall apart. Their estimates were 750.00 and 1,250. I then read about Lou's in Medford on Angies list. I too it to Lou and he fixed it quickly by sawing off the leaking flange and soldering in a replacement pipe for $50.00. Dennis at Lou's won't try to sell you more than you need.

Have gone several times. One time told us that it wasn't worth fixing and gave us great advice. Really great guys there!

I arrived early in the morning to get an estimate of the repair needed for my exhaust. Car was sounding like a truck. Lou took the car in right away. Work is done on a first come/first serve basis. Came back to me with an estimate of $50 to repair a whole in the coupling between two pipes. Cash was required for the repair. I went across the street to get cash from an ATM at the Mobile station. When I returned the repair had been done and I was on my way. Awesome job and awesome experience. It saved me from taking the car to the dealership and being told I needed an EXPENSIVE whole exhaust repair.

They are great. They work all my trucks and also on vehicle owned in my family. They are currently working on one of my vehicles. I have used them for 10 or 12 years to repair work and home vehicles and they also are taking care of the repairs for a jeep my son just bought. They are honest, fair priced and do the work on time. Joe is the person that answers the phone, sets up appointments and tells you when your car is ready. They do everything very professionally and I never question when they tell me something is wrong because I never feel that I am getting cheated. It is nice to know that there is someone out there that you can trust and I wouldn’t go anywhere else.

You can't beat their price - honest and fast (took 15 minutes). I walked out of there feeling like I had hit the lottery after getting other estimates which didn't make sense to me from other places ($1200+). They actually know how to fix something instead of replacing the entire system!