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FRS Roofing And Gutter Services
Carpentry Framing - Install, Carpentry Framing - Repair, Interior Trim and Decorative Moldings - Install,
About us
For over 20 years, FRS Roofing & Gutter Services has served homes and businesses across the greater Massachusetts, area specializing in roof/slate repair and installation and gutter cleaning. We are locally owned and fully insured, covered by workers compensation and general liability. We provide next-day estimating and we call our customers the day before we meet and explain all the steps being performed, as well as answer any questions the homeowner may have. No job is too big or too small. We offer guarantees on workmanship, our job sites are clean, and we make sure that every one of our customers is fully satisfied before we leave the site.
Business highlights
26 years of experience
Services we offer
Aluminum Gutters. Skylight replacement or repair, Roofing, asphalt shingle, gutter repair & gutter replacement. Decks. Flat roof. Copper Gutters, roof replacement, rubber roofing, slate repair, slate replacement
Amenities
Free Estimates
Yes
Reviews
4.999 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 2% | ||
| 1% | ||
| 0% | ||
| 2% |
Showing 1-25 of 99 reviews
Panagiotis T.
Jan 2024
Google Review
Excellent and prompt service.
Response from FRS Roofing And Gutter Services
"Dear Panagiotis, Thank you for your succinct and positive feedback! We're thrilled to hear that you had an excellent experience with FRS Roofing + Gutters. If you ever have more roofing or gutter needs or any questions, please don't hesitate to reach out. Your satisfaction is our priority! Sincerely, The FRS Roofing & Gutters Team"
Sara S.
Dec 2023
The team was knowledgeable, friendly, and responsive. They came quickly for the quote, then walked me through all the options. I felt confident and supported through the installation and they followed up to make sure everything was great both right after and months later. Everyone on the team was courteous and helpful. Would definitely recommend!
Response from FRS Roofing And Gutter Services
"Review Response: Roofing Contractor Hey there! Reading about your experience with our team at FRS Roofing + Gutters has put a big smile on our faces! ? We pride ourselves on being knowledgeable, friendly, and responsive, so hearing that you felt confident and supported means the world to us. ?? It's fantastic to know that our walkthrough of options and the installation process left you feeling assured. Customer satisfaction is our priority, and your recommendation truly means a lot. ? Thanks for highlighting our courteous and helpful team—we're here to assist anytime you need us! #KnowledgeableTeam #SupportiveService #CustomerSatisfaction"
John B.
Dec 2023
From the presentation to the final cleanup they were fantastic. Everything was explained in detail and the work was completed on time.
Response from FRS Roofing And Gutter Services
"Hi [Member Name Removed], Thank you for sharing your feedback about your experience with FRS Roofing + Gutters! ? We're thrilled to hear that our team's presentation and work met your expectations. Detail is key, and we're glad everything was explained thoroughly to you. ?️? Completing the work on time is crucial for us, and we're delighted we could meet that mark for you. If you ever need further assistance or have any questions, feel free to reach out. Your satisfaction is our priority! #DetailedWork #OnTimeService #CustomerSatisfaction"
Ivelisse O.
Nov 2023
Rick Ferreira and the team were very responsive and terrific to work with. They worked with me so we could get the inspection and the chimney repairs done promptly.
Response from FRS Roofing And Gutter Services
"Hello [Member Name Removed], Thank you for your 5-star review and for choosing FRS Roofing + Gutters! ? We're thrilled to hear that Rick Ferreira and our team provided a responsive and terrific experience for you. Ensuring prompt inspection and chimney repairs are crucial, and we're glad that we could work closely with you to achieve that. If you ever have more roofing or chimney needs or any questions, we're here to assist. Your satisfaction is our priority! Thank you for sharing your positive feedback. We appreciate your trust in our services! #CustomerSatisfaction #ResponsiveService #ChimneyRepairs"
Alexander R.
Nov 2023
FRS was great to work with for our roof replacement. They walked us through options, showed the material and answered all questions promptly. The work was done in one day and our property was left spotless. I also appreciated that they followed up to make sure everything was fine, both right after the work and again later in the year.
Response from FRS Roofing And Gutter Services
"Hello, Thank you for your 5-star review and for choosing FRS Roofing + Gutters for your roof replacement! ? We're delighted to hear about your positive experience with us. Providing options, showing materials, and promptly answering questions are important aspects of our service, and we're glad we could meet your expectations in those areas. Ensuring a clean property after the work is completed is something we prioritize, and we're pleased to know that your property was left spotless. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is our priority! Thank you for sharing your positive experience with us. #RoofReplacement #CustomerSatisfaction #SpotlessCleanup"
Linda P.
Dec 2022
FRSRoofing is a great company to use. We just bought a small house with a very old roof. They came out right away to inspect it then spent an hour going over the condition, the products they use and the options for your roof replacement. You can easily reach them if any questions arise. From start to finish, we were thrilled.
Response from FRS Roofing And Gutter Services
"Thank you for your glowing review of FRS Roofing! ? We're thrilled to hear that you had such a positive experience with us. Providing prompt inspections, thorough explanations of options, and easy accessibility for questions are all key aspects of our service that we strive to maintain. We're delighted that you found our team to be responsive and knowledgeable throughout the process. If you ever have any further questions or need assistance in the future, don't hesitate to reach out. Your satisfaction is our top priority, and we're grateful for the opportunity to work with you on your roof replacement. Thank you for choosing FRS Roofing! #CustomerSatisfaction #RoofReplacement #ProfessionalService"
Elizabeth M.
Dec 2022
FRS was terrific. They have a great team of people - initial inquiry, site visit, confirmation of scope & bid, getting the work done efficiently and keeping me informed throughout. The work looks great - they provided new roofs in a couple places on the house and important repairs in several others. When the rains came we didn't have leaks. HIghly recommend!
Response from FRS Roofing And Gutter Services
"hank you so much for your glowing 5-star review of FRS Roofing! ? We're thrilled to hear that you had a terrific experience with us from start to finish. Providing excellent customer service, efficient work, and keeping you informed throughout the process are all priorities for us, so we're delighted that we could meet your expectations in those areas. Ensuring that your new roofs and repairs were completed to your satisfaction and that you haven't experienced any leaks during the rains is fantastic news! Your recommendation means the world to us, and we're grateful for the opportunity to work with you. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out. Thank you for choosing FRS Roofing! #CustomerSatisfaction #EfficientWork #RoofRepairs #ProfessionalService"
Jack S.
Nov 2022
One of their professionals came out to my home and gave me an estimate and described what work they would do on a part of my roof that was not working correctly. I was totally impressed with the work they did to fix this, I had them come out and roof and gutter my garage. I am very glad with my decision to use FRS Roofing and Gutters.
Response from FRS Roofing And Gutter Services
"Thank you so much for your outstanding 5-star review of FRS Roofing and Gutters! ? We're thrilled to hear that you were impressed with the professionalism and expertise of our team member who provided the estimate and described the necessary work for your roof. We're delighted that you were pleased with the repairs made to the problematic part of your roof and that you ultimately decided to have us roof and gutter your garage as well. Your satisfaction is our top priority, and we're grateful for the opportunity to exceed your expectations. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. Thank you for choosing FRS Roofing and Gutters! #CustomerSatisfaction #Professionalism #RoofingRepairs #GutterInstallation"
Susan W.
Oct 2022
Good communication on plan, choices, schedule. Good price and thorough, careful work and clean-up. Pleasant hard working crew for the job. Definitely recommend
Response from FRS Roofing And Gutter Services
"Thank you so much for your fantastic 5-star review! ? We're thrilled to hear that you had a positive experience with FRS Roofing. Good communication, thorough work, and attention to detail are all key aspects of our service that we prioritize, so we're delighted to hear that we met your expectations in those areas. Ensuring a pleasant experience with a hardworking crew and thorough cleanup is important to us, and we're glad that you were satisfied with every aspect of the job. Your recommendation means a lot to us, and we're grateful for the opportunity to work with you. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out. Thank you for choosing FRS Roofing! #CustomerSatisfaction #Communication #ThoroughWork #Recommendation"
Alex A.
Aug 2022
Hard-to-diagnose problem and difficult repair. Well done. Fair price and very responsive service. Highly recommend.
Response from FRS Roofing And Gutter Services
"Thank you so much for your outstanding 5-star review! ? We're delighted to hear that you had a positive experience with FRS Roofing. We understand that hard-to-diagnose problems and difficult repairs can be challenging, but we're thrilled that our team was able to address them effectively. Providing fair pricing and responsive service are priorities for us, so we're glad that we could meet your expectations in those areas. Your recommendation means a lot to us, and we're grateful for the opportunity to work with you. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out. Thank you for choosing FRS Roofing! #CustomerSatisfaction #ResponsiveService #DifficultRepairs #Recommendation"
John K.
Jul 2022
Extremely well. They were professional and kept me in the loop regarding start date, expected completion date and were great dealing with my elderly parents. The salesman was terrific as was the roofing crew. A very good experience working with FRS Roofing!
Response from FRS Roofing And Gutter Services
"Thank you so much for your outstanding [Member Information Removed]-star review! ? We're thrilled to hear that you had an excellent experience with FRS Roofing. Keeping our customers informed and providing professional service are top priorities for us, so we're delighted to hear that we met your expectations in those areas. We're glad that our team was able to accommodate your needs and provide a positive experience for both you and your elderly parents. Your kind words mean a lot to us, and we're grateful for the opportunity to work with you. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out. Thank you for choosing FRS Roofing! #CustomerSatisfaction #ProfessionalService #ExcellentExperience #Recommendation"
James P.
May 2022
Went great. Well organized organization and work team. Worked quickly in 1 day from 8 AM to 5 pm and finished the work without need for temporary protection overnight.
Response from FRS Roofing And Gutter Services
"Thank you for your outstanding 5-star review! ? We're delighted to hear that you had a great experience with FRS Roofing. Efficiency and organization are key priorities for us, so we're thrilled that our team was able to work quickly and complete the job within a single day without the need for temporary protection overnight. Your satisfaction is our top priority, and we're grateful for the opportunity to work with you. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out. Thank you for choosing FRS Roofing! #CustomerSatisfaction #Efficiency #Organization #Recommendation"
Kent C.
May 2022
Went very well from start to finish. Super responsive and professional organization that stays in real-time communication throughout the project.
Response from FRS Roofing And Gutter Services
"Thank you for your excellent 5-star review! ? We're thrilled to hear that you had a positive experience with FRS Roofing. Keeping open lines of communication and providing professional service are top priorities for us, so we're delighted that we could meet your expectations in those areas. Your satisfaction is our top priority, and we're grateful for the opportunity to work with you. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out. Thank you for choosing FRS Roofing! #CustomerSatisfaction #ResponsiveCommunication #ProfessionalService #Recommendation"
Gregory S.
Apr 2022
FRS, in March of 2021, patched and replaced leaky gutters and downspouts on our 4-story brick bow front in Boston's historic South End. They also patched leaks in the rubber roof, some of them involving complicated dormer windows. FRS is a first-rate company. They reply promptly and politely to inquiries and requests. They have a skilled and knowledgeable crew of roofers and gutter specialists. They show up on time and stick to agreed schedules. They stand behind their work, responding quickly to any problems. Their bids are based on thorough and careful inspection of the proposed job. (They were the only company that would partially dismantle a roof deck to look for the source of a leak, rather than insist on removal of the entire deck.) They are fairly priced and provide a detailed break out of the costs. Their customer service staff follows up to assure that the work was satisfactorily performed. I highly recommend this company.
Response from FRS Roofing And Gutter Services
"Thank you [Member Name Removed] for your kind words!"
Randy B.
Dec 2021
Paul came to give me an estimate for the gutters to be removed and some to be replaced. He examined the gutters from a ladder and explained well the specifics of the project. He and the supervisors were attentive to the questions I raised and replied promptly to phone calls. Everyone of the staff were friendly and the supervisors I spoke with paid attention to any concerns I had and followed through. I would recommend them highly.
Response from FRS Roofing And Gutter Services
"Thank you so much for your outstanding 5-star review! ? We're thrilled to hear that you had a positive experience with FRS Roofing. Providing thorough explanations, prompt responses, and attentive service are all top priorities for us, so we're delighted that Paul and our supervisors were able to address your questions and concerns effectively. Your recommendation means a lot to us, and we're grateful for the opportunity to work with you. If you ever need assistance in the future or have any further questions, please don't hesitate to reach out. Thank you for choosing FRS Roofing! #CustomerSatisfaction #ThoroughExplanation #PromptResponse #Recommendation"
Monte M.
Jul 2021
I have been in the Real Estate industry for 40+ years and regularly refer my clients to FRS for roof repairs and replacements. They are professional, timely, and cost efficient. I would highly recommend them for their services.
Response from FRS Roofing And Gutter Services
"Thank you so much, [Member Name Removed]! It is a pleasure to serve you."
Sebastiao M.
Jul 2021
It went great. These guys are wonderful. My roof has never looked better, before these guys I had leaks and cracks from the previous company I called. But these guys oh boy these guys are great. Banged it out fast and great. With a great price. You can’t ask for better. This is great work a great company and great people. From now on till the day I die I will call these guys
Response from FRS Roofing And Gutter Services
"Thank you very much for these generous compliments [Member Name Removed], our hard-working crew will be very happy to read this."
Magna A.
Jul 2021
Excellent job the FRS is the best . Absolutely I contract again this company.
Response from FRS Roofing And Gutter Services
"We are so pleased that you were satisfied with the quality of our services [Member Name Removed], thank you for such a positive review."
Stefanos B.
Jul 2021
FRS Roofing and Gutter Services performs their work extremely well. This company was selected to replace our roof because of their great track record, experience and ability to answer all of our questions to perform the work. We met with the owner of the company who is very knowledgeable, polite and professional. He thourghly reviewed their process for removing and installing a new roof. It was very easy dealing with FRS as they reviewed roofing options, colors and underlayment. The process was explained clearly as was the pricing and contract terms as well as expectations. They took care of everything. The customer service even among the team that worked at our house was very professional and courteous. The process went extremely smooth, and the construction area was kept very clean before and after the work was completed. We were left with a quality job and a great experience with the whole process. All our expectations were exceeded. It’s nice to see a well-rounded company that performs at a high level in all areas. I highly recommend FRS Roofing and Gutter Services for your roofing needs.
Response from FRS Roofing And Gutter Services
"We appreciate the time you took to write this amazing review Stefano, we can't thank you enough"
Brad S.
Jul 2021
Great !! Consistently reliable for 15 plus years
Response from FRS Roofing And Gutter Services
"Thank you [Member Name Removed], the consistency of the quality of our services and the work of our crew members is one of the keys to our success, we appreciate very much that you acknowledge that."
Kevin C.
Jul 2021
Paul did a great job explaining how a flat rubber roof is installed. I thought it was a difficult job and the roofers did excellent work and got the job done on time and on budget.
Response from FRS Roofing And Gutter Services
"Hello [Member Name Removed], thank you for the review. Paul is indeed a great guy and one of our best roofing experts, he'll be very happy to read this."
Jonathan H.
Jan 2021
Well. They did good work fixing the problem area, sheathing, insulation, weather shield, and siding. Pleased with their work. We would use them again.
Response from FRS Roofing And Gutter Services
"Thank you so much!!"
Wanderley A.
Dec 2018
It was Fantastic work and they work fast end efficient and got he work done quick, polite guys and hard workers. I would recommend this company to my friends ,family and co-workers.Thank you for your service .
Response from FRS Roofing And Gutter Services
"Thank you [Member Name Removed]!!"
Ann H.
Nov 2017
One year ago, when the work was completed, I gave Adail an "A" rating. What a beautiful new roof he installed, the neighbors even commented on what a good job it was. We lived in the house for 21 years with a 'mystery' leak in the dining room. Over the years we had roofers come to patch/fix (what they thought was) the problem, got new windows and even new gutters, but still had the mystery leak. Adail came to the house in 2016, seemed so very knowledgable and kind. We got along immediately and had a wonderful experience during the entire project. The one particular spot I noted to him was the mystery dining room leak, Adail inspected it and assured us it would be taken care of. Adail took us outside and showed us what was causing the leak, in the valley where the older and newer roof met, you could see deteriorating shingles, I was embarressed that I had never noticed them! Adail was our man coming to the rescue. July 17, 2017 I texted interior photos of the water damage (same ol mystery spot) to Adail, who promptly replied "ok, thanks for letting me know". On August 18, I sent another text asking when he could address the problem. Adail said they had already been to the house, a month prior, and that they "did a repair was not from the roofing was from wall with the roof". I have been home since early July, all summer, and am sure no one had been on my roof. I asked Adail about repairing the interior damaged, he replied "let's wait to see if that took care first". October 30, 2017 11:25am texted Adail with NEW additional interior water damage photos, he said he would send someone "today" to fix it. No one showed up all day, at 5:46pm texted Adail, who insisted his guys did show up and talked to someone about an overflowing gutter, I told him I waited all day, and had no gutter problem. Perhaps Adail confused me with some other client? The next day, 2 workers came and patched several nail spots on the exterior roof valley. November 3rd asked Adail if he could repair the interior damage by Thanksgiving. No reply. November 11th, sent new photos of interior damage turning yellow with plaster chipping off, no reply. Had family of 12 for dinner on Thanksgiving, under the water damage. Kinda feelin like a fool now. Looking at what others on Angie's list have paid for roofs, I did not see anyone having paid over $30k, what I paid. May be time to "lawyer up", not sure of the best way to proceed... I really hate having to deal with this kind of stuff. I believe this "mystery" leak is with us still. The original A rating has been downgraded to an "F"
Response from FRS Roofing And Gutter Services
"Good morning, [Member Name Removed]. We established that the source of the leak was not related to any work we have done. Please reach an expert and he/she will confirm that as well"
Nicholas S.
Oct 2017
Initially, the job and experience was fantastic. However, after only two winters, the paint began chipping, bubbling and cracking in multiple places around the house. In April, AAB came out to look at this and agreed that it shouldn't appear that way and would come out to scrape/repaint and address the issue. From June - September after dozens of calls, emails and messages on Angie's list, I have received zero response and the issue has not been addressed at all.
Licensing
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FAQ
FRS Roofing And Gutter Services is currently rated 4.9 overall out of 5.
Yes, FRS Roofing And Gutter Services offers free project estimates.
No, FRS Roofing And Gutter Services does not offer eco-friendly accreditations.
No, FRS Roofing And Gutter Services does not offer a senior discount.
No, FRS Roofing And Gutter Services does not offer emergency services.
No, FRS Roofing And Gutter Services does not offer warranties.