Fantasia's Auto Body & Frame

Minor accident covered by insurance. Fantasia worked with Progressive and their claims rep to get the job done. They also set up my rental with Enterprise (covered by insurance). Everything went smoothly, with only a minor delays due to Mazda sending them the wrong part. The work is fabulous, can't tell there was any damage, and Mike kept me updated at every step. Highly recommend!

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Excellent repair. Excellent service. Hours are a little inconvenient for my work schedule, so the owner (Mike) was willing to meet me at his shop on a Saturday to drop off the car and the shop manager told me which day she'd be staying late to take care of paperwork so I could pick up the car from her then.

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Went very smoothly, with Jack working hard to return the car to me before the weekend. While it was a very expensive repair, Jack kept me updated and gave me options if I wanted to postpone some of the work. We elected to get it all done at once, and Jack got right on it. 

I found Fantasia's Auto Body and Frame on Angie's List.  I thought the shop was located in Burlington, but it is actually located in West Medford.  I received a quote of about $600.00.  I was given the shop rate for a rental car which was nice.      I left the car on Monday and picked it up on Friday.  I was told that the bumper cost more than the standard one he was going to use and he used one that was more expensive but was one that looked best with the car.  He also had to spend extra money on the paint.  I was upset that it cost more than the quote but understood that repairs are expensive and if it is done right it may cost more.  Mr. Fantasia gave me a discount from the first price.  He also detailed the car.  When I picked it up it looked brand new!  He really did a fantastic job.  I would definitely bring my car to his repair shop if I ever needed it again.  Hopefully not though!

I have been using them for about 15 years. They take really good care of my car. They are very personable, honest, and their prices are good. They remember you and your car and they go out of their way to help you.

This went really well.  They were able to give us a quick estimate and quick appointment and turnaround time.  They were helpful in helping me arrange a rental car and in dealing with my insurance company.  The only delay we experienced was caused by the insurance company and Fantasia's helped get them onboard to save me $$ on my rental.

Fantasia's is a great neighborhood business, and we've been consistently happy with their work..  The location is also convenient,  near commuter rail, 326 bus, 95 bus, and others.

We spent about $200 for the last service. What I like about them is that before they do anything, they will assess the issue of your car. They will also call you before they do anything. They will answer any questions that you might have of how it has happened. They will tell you how you can have it fixed for a cheaper price. They are great. They also have an early drop off program where you can drop it off and go early in the train. Then they will stay open a little later for us to pick up our cars, which is nice. They don’t try to oversell you anything.

The service was excellent overall.  The final price exactly matched the estimate, and was considerably less than several estimates we received elsewhere.  The full job took three days, as promised, and the results were outstanding.  The quarter panel looks like new and the paint work looks terrific.  They even repainted some other small dings on other parts of the car.

This place is block and half away. They always have been friendly, responsive and easy. They mostly do the cars and I didn't have much interaction with them. They always give me fair estimate and never zinged me up from outlandish things afterward. I haven't compared them with others. Their price is fair.

They would always do a thorough investigation and let us know if something beyond what we brought the car in for was coming up soon. It helped us plan for future repairs and helped us decide when to sell a car.

I was very happy with Mike and the work done at Fantasia. They returned the car cleaned (exterior and interior) and they did such a good job - I will probably bring the car back there for detail work. I was very impressed. I gave them a B on the price because I don't really know if their prices are that good. The rate they quoted me was an insurance rate for the work done. If I was not using insurance, I'm sure the prices would be different. However, I was very happy with the service/results - so if the price is reasonable to you then I think you will love the results.

Everything went well. My entire family has been using the company for some time.

It went very well. I have been taking my car there for a few year's now, and I am never disappointed with their customer service or their excellent work.

Absolutely fantastic, as always. My car died in the middle of the night at Brattle and Cambridge Parkway, had it towed to Fantasias and spoke to Jack the next morning. He diagnosed and confirmed a dead alternator, had to get the part from Ford, the first had a faulty diode, the next shorted out as soon as it got power, so the tracing of the short was done to avoid the cost of an entire harness. The battery wouldn't take a charge and was replaced, and the drive belt looked worn so I said to replace that and requested a balance of the tires because my local dealer did it to no good effect.Mike Fantasia waited for me to get there by commuter rail (I live in Ayer) and T until 17 minutes after closing. The car, as always after coming from Jack's expert care, purrs like a kitten. (Ford Focus, 104,000 miles) I love these guys! I wish I had the money for a great paint job, too...

They did it fast and efficiently. We were really pleased with their service on the tire. They also took a look at our squeaky brakes and told us we needed a $650 brake job, but we opted not to do that. We haven't yet had the brakes evaluated by anyone else to see if their recommendation and price are reasonable, but suspect that they are.

JACK WAS ALWAYS VERY HELPFUL. WE ALWAYS KNEW THAT WHAT HE TOLD US NEEDED DOING WAS ACCURATE AND THE PRICES WERE HONEST. WORK WAS ALWAYS PERFORMED WITHIN THE TIME FRAMES PROMISED. THEY ALWAYS CALLED WITH ADDITIONAL INFORMATION AND PRICES TO REQUEST PERMISSION TO PERFORM ADDITIONAL WORK IF NECESSARY. AN ABSOLUTE PLEASURE TO DO BUSINESS WITH THEM.