DaVinci Plumbing Heating Drain

Professional and easy to work with

This went well.

In late November, 2013, around 3 am, my boiler got so heated that it triggered fire alarm. Firefighters came and said the boiler ran out of water. They shut it, so I totally lost heat. When I called DaVinci P.H.D in the morning, they arranged an appointment to be within 24 hours. A master came and figured out the low water cutoff device didn't work. He replaced this device and also installed auto-feeder, a new pressuretrol and, upon my request, 8 adjustable air vents for heating batteries. He also discovered and repaired a gas leak in the pilot tube. The master then arranged for an electrician to come next day and tune the installed electric devices. The entire work lasted 5 hours, and it cost me (both materials and work) $1675.
One more day later (it was Sunday), I lost heat again. I called the same DaVinci master who visited me first, and he came within 2-3 hours. He found out the thermostat got broken. He offered to install a non-programmable thermostat he had in his van, but agreed to come one more time in a few hours (which I appreciated a lot) so that I would buy a good programmable thermostat at Lowe's. He came as we arranged and installed my thermostat. These 2 visits cost me $225 (keep in mind it was an emergency appointment on Sunday). 
The third time I lost heat happened on the Wednesday night at 2/19/14. I scheduled an emergency call with DaVinci, and the master came around 12:15 am next day. He diagnosed a problem with the power pile generator and replaced it, which cost $314 (the work took 1 hour 15 minutes). He also noticed stains on the burner tray and suspected the boiler might have a crack. He recommended a thorough inspection when weather permits.