He came out for an estimate. We agreed on a price, though it was a little high compared to other estimates. (I went with Supreme because they had much better reviews.) We scheduled the waterproofing and sump pump install in a few weeks. Then he did the work with a crew. Good points: -Friendly, easy to work with, decently hard worker. He was very responsive. Not too long wait time for work. Bad points: - He tore up my lawn with his truck. Overall quality of the work was ok, but not great. Price was a little high vs competitors. Work crew was loud. Broke my crawlspace vent without telling me.