
Star Cleaning
About us
Star Cleaning is dedicated to providing excellent maid cleaning services at reasonable prices. As a professional residential and commercial cleaning company, we employ only the finest housekeepers MA has to offer. Proficiently trained, our crew will visit your home or office, inspect the space and suggest the items that need to be done---taking into consideration all your specifications, of course. -Star Cleaning is Accredited by Better Business Bureau- BBB since August 2009, and by Service Magic since January 2009. - Recipient of the 2009 Best of Marlborough by US Commerce Association (USCA).
Business highlights
Services we offer
House cleaning, Organic house cleaning, Maid services , Office cleaning, Move in Move out, New Construction, Windows cleaning, Carpet Shampoo, home cleaning,office cleaning,residential and commercial cleaning,eco friendly cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 14% | ||
| 0% | ||
| 7% | ||
| 0% |
"Thank you!It is our pleasure."
"Thank you [Member Name Removed] it’s our pleasure."
"Thank you. It is our pleasure."
"Thank you [Member Name Removed] ."
"It is our pleasure.Thank you"
"Thank you Alli it is our pleasure."
"Thank you so much [Member Name Removed] it our pleasure."
The problem we had with Gercy was the bi-weekly cleaning and the pricing. I had sent an email to Gercy confirming the pricing we had talked about on the phone AND had an additional discussion on what the price would be (2 cleanings for $125.00 a month). When Star Cleaning came a second time, and this time without Gercy, they told me that the cost for ONE cleaning was going to be $135.00 I told the woman in charge that was not what Gercy and I discussed and told her we were going to be $125 for 2 cleanings. She said I could pay $125 for this one and then talk with Gercy later, so that's what I did feeling completely played. I wasn't not going to pay these ladies for their work because they did a great job. I emailed Gercy the next day and told her what had happened and wanted to come to some sort of agreement going forward. My emails were not returned till a week later.
"Hi [member name removed], We talked by the phone and set up every thing, I believe that you got confused about the pricing. the $ 125.00 were for each cleaning, and you agreed to it. your house is a large house and it is impossible to have it cleaned by 3 people for only $ 65.00. thank you very much, Gercy."
Licensing
State Contractor License Requirements
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