Royal Crest Estates, Marlboro

Apartments

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Showing 1-1 of 1 reviews

Neerav P.
10/2012
1.0
apartments
  + -1 more
I am absolutely disgusted with the management of this apartment complex, Royal Crest Estates-Marlboro in Marlboro, MA. I lived in this apartment complex for 9.5 months after moving from NJ to MA while shopping for a house. We continued to pay our rent as per the terms of our lease after we moved into our house. During our move out inspection, the only thing that the Royal Crest Estates inspector could complain about was a minor stain on the carpet in the dining room which we think was pre-existing anyways. The inspector told my wife that we would be billed NO MORE THAN $100 to have the carpets steam cleaned which would be deducted from our $650 security deposit. Four days later, we were billed $1092 from this apartment complex after they kept our security deposit as they decided to renovate the apartment (changing all of the carpets) at our expense and then they made up some ridiculous story after the fact about damage to the kitchen linoleum. (The carpets in our apartment were not new when we moved in anyways.) I wish someone would have told me last year to avoid this company (AIMCO) like the plague. I am in the process of filing a complaint against AIMCO with the Massachusetts Office of the Attorney General as I believe the practice of coercing former tenants to pay for apartment renovations (amounting to ~$1700 in our case) with the threat of being reported to a collections agency is highly exploitative.
Description of Work: Rented a 2 bedroom apartment in this apartment complex (Royal Crest Estates, Marlboro, MA) for a period of 1 year.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$15,600

    Contact information

    19 Royal Crest Dr, Marlborough, MA 01752

    www.royalcrestmarlboro.com

    Licensing

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    Apartments

    FAQ

    Royal Crest Estates, Marlboro is currently rated 1 overall out of 5.
    No, Royal Crest Estates, Marlboro does not offer free project estimates.
    No, Royal Crest Estates, Marlboro does not offer eco-friendly accreditations.
    No, Royal Crest Estates, Marlboro does not offer a senior discount.
    No, Royal Crest Estates, Marlboro does not offer emergency services.
    No, Royal Crest Estates, Marlboro does not offer warranties.

    Contact information

    19 Royal Crest Dr, Marlborough, MA 01752

    www.royalcrestmarlboro.com