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PROFESSIONAL AUTOMOTIVE SERVICE

About us

High standards automotive repair and maintenance for Import and Domestic vehicles. Business is clean, courteous and well organized. We provide parts and labor warranties on our work and prefer appointments made for proper scheduling. We offer waiting appointments for smaller cut and dry jobs mostly during the morning hours. We do not perform Bodywork services such as painting or dent and scratch removal. Company employs 5 -7 full time employees

Business highlights

31 years of experience

Services we offer

Automotive Diagnostics, Repairs & Maintenance on late model cars and light trucks both Import and Domestic

Accepted Payment Methods

  • CreditCard
Reviews
4.722 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
0%
2
0%
1
5%
Showing 1-22 of 22 reviews
Crystal L.
Apr 2020
5.0
Yes, I recommend this pro
They have been excellent, reliable, and honest. Their prices are not the cheapest but reasonable and they let us know if the item is under warranty. We would highly recommend them and we will use them again.

John R.
Oct 2017
5.0
Yes, I recommend this pro
$120
Very professional, great service, at a reasonable price. Quick service.

Kathleen G.
Mar 2017
5.0
Yes, I recommend this pro
I've been using them for 11 years and love them. I think they are great. The people are very friendly and helpful to deal with.  They have figured out my mileage/month and send me a letter letting me know my oil is likely ready for a change. I highly recommend them to others.

David S.
Mar 2016
5.0
Yes, I recommend this pro
unknown

Christine B.
Aug 2015
5.0
Yes, I recommend this pro
$680
I have been going to Professional for a number of years now.  We originally started using Professional (for our Subaru and Toyota) due to the convenient location.  We recently moved out of town but will likely continue to use them.
They are very honest about what repairs need to be done now vs can be put off until later.  Also, have given honest opinions about if vehicles should be replaced or if they can last longer.
Rental cars available for a low rate if needed.
Response from PROFESSIONAL AUTOMOTIVE SERVICE
"(removed member name), Thank you for your review and it helps our organization when we become recognized for who we are and what we stand for. Much appreciated - The team at Professional Automotive"

J G.
Jul 2015
5.0
Yes, I recommend this pro
$125
.

Adam S.
Jan 2015
5.0
Yes, I recommend this pro
It is a good experience. I like that they are honest. I know that they are not going to try to get more money out of me. If there is something else that needs to be fixed they will let me know first.
Response from PROFESSIONAL AUTOMOTIVE SERVICE
"[Member Name], Thank you for the favorable comments. We appreciate you as a client and we hope to be your life-long auto repair shop!- Rick and staff"

Gilbert H.
Jun 2014
5.0
Yes, I recommend this pro
$1,050
These guys were open and honest about the condition of the vehicle, including recommendations of what could be replaced eventually versus what I really needed to get done straight away.  Too many places just say "you need to replace it all" when the type of feedback that you get should be more in line with what these guys do.  Price was a little on the stiff side but not over the top.  Their garage, lobby and personnel were all very clean and professional looking.  I would definite use them again.

Edward P.
May 2014
4.0
Yes, I recommend this pro
I've used them several times over ten years. They always seem resonable.

Daniel P.
Mar 2014
4.0
Yes, I recommend this pro
$500
They didn't initially replace the plug wires.  Car ran rough.  Had to bring it back.

Julia K.
Oct 2013
5.0
Yes, I recommend this pro
$29
I went to the auto shop during lunch time. to get the state inspection sticker  There was maybe a 10 minute wait.  The inspection was done quickly and well and all the paperwork was taken care of.

Wayne S.
Jun 2013
5.0
Yes, I recommend this pro
$1,289
Great. I use Professional all the time. They are expensive but I've learned over time that for complex diagnoses and repairs it's worth it. Their communication is great, they can be very busy but they can always squeeze me in.

Manish K.
Apr 2013
5.0
Yes, I recommend this pro
$900
Everything went great. We've been using PROFESSIONAL for a few years now and they are always courteous, punctual and reasonable with their pricing. 
It is clear that they are not in the business of selling you useless repairs and upgrades.
Highly recommended.


Lance N.
Feb 2013
5.0
Yes, I recommend this pro
$2,345
Well, not well for my car, had to replace all brakes and hoses. Professional Auto Services got it done fast and well. It took them only 1 day to get front/rear brakes and a master cylinder. Everything works great now. They were great to work with. Thanks guys.

Lance N.
Aug 2012
5.0
Yes, I recommend this pro
$75
I really appreciated that they let me use a rental car while they were working on my car. They were able to determine it was a transmission issue and were honest about what they could or could not do. They were very professional.

Christine D.
Apr 2011
5.0
Yes, I recommend this pro
They talk to you in lemans terms. They are great about following up on the service. They seem like they know what they are doing and we have never had a problem. They are professional, courteous, and the price seems in line.

Junco N.
Jul 2009
5.0
Yes, I recommend this pro
He was happy with the work that they did and so he recommended I take my car here too. I'm waiting to here how the work turns out.

ELIZABETH W.
Apr 2009
5.0
Yes, I recommend this pro
$350
The garage is very professional and well rated. He has done a very good job with his business. He is very trustworthy and so are his mechanics. They stick with him. I haven't had any major problems.

Nakita S.
Feb 2009
1.0
$350
The fan switch, and sunroof drain that was repaired, and the air filter that was installed are all still fine, but highly overpriced, as was their quote to estimate the most pressing problem of the check engine light. I ended up getting the check engine light estimated for free and repaired for less than $100.00 at another facility.

Kathleen S.
Sep 2008
5.0
Yes, I recommend this pro
$400
I have owned my 1992 Integra since December 1991, and it has 204k miles. The original mid-pipe assembly lasted 13 1/2 years and was replaced by Midas in 2004 at 186k miles. I asked for an Acura part, but weeks later my dealer informed me that that was not what I had received. The price I paid turned out to be for the lesser-quality part, so I decided to just keep what I had, even though it seemed noisy. In August 2008, the mid-pipe rusted and partially detached from the rest of the exhaust system. It was unsafe to drive far, so I got estimates at two local places of service, for comparison, the same place that had installed the mid-pipe, and Professional Automotive Service, which my husband had used once for some repair on a Ford Taurus. I had planned to use Professional Automotive Service and was happy when they gave me a considerably lower (@$75) estimate. I dealt with Paul Finlay, the service manager. He was professional, friendly, and competent. He listened and accurately recorded the details of the services that I wanted performed. I was able to schedule the work promptly and at my convenience. The work was done perfectly and at the price estimated. The owner, Rick Marino, sent a follow-up letter asking if the work was done properly, encouraging me to call anytime with feedback I'd like to share, and informing me of their new referral incentive. I would definitely give an A rating to Professional Automotive Service for the service they provided me August 14, 2008.

ROBYN R.
May 2008
5.0
Yes, I recommend this pro
We have also used them for regular maintenance on my car (oil change, fluid check).

Jim N.
Sep 2007
5.0
Yes, I recommend this pro
$70
I think that it was a great place. I have been using them for a very long time now. They are always very professional and timely. They are always willing to work with me, whenever I need something done, like telling me which things can wait and which things are absolutely necessary.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

PROFESSIONAL AUTOMOTIVE SERVICE is currently rated 4.7 overall out of 5.

PROFESSIONAL AUTOMOTIVE SERVICE accepts the following forms of payment: CreditCard

No, PROFESSIONAL AUTOMOTIVE SERVICE does not offer free project estimates.

No, PROFESSIONAL AUTOMOTIVE SERVICE does not offer eco-friendly accreditations.

No, PROFESSIONAL AUTOMOTIVE SERVICE does not offer a senior discount.

No, PROFESSIONAL AUTOMOTIVE SERVICE does not offer emergency services.

No, PROFESSIONAL AUTOMOTIVE SERVICE does not offer warranties.