Marine Cushions & Canvas

1.0(
1
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Upholstering - Boat & Auto, Boats, Awnings

About us

Marine Canvas repairs & replacement, Bimini & T-Tops including zippers, repairing seam stiching, windshield & side Eisenglass curtains. We also specialize in repairing & recovering existing vinyl & canvas cushions

Business highlights

10 years of trusted experience

Services we offer

Marine Canvas, Bimini & Cushion Replacement, Repairs, Facelifts. Quality Materials, Skilled Craftsmen, Quick Turnaround, Pick Up & Delivery available to North Shore, Merrimack Valley & Southern NH, No ObligationEstimates

Services we don't offer

We do not currently offer new fabrication of stainless support frames. Coming soon

Amenities

Free Estimates
Yes

Accepted payment methods

Check

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
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1
100%
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
Robert B.
08/2019
1.0
auto upholstery
  + -1 more
It was a nightmare. They were the wrong size, wrong foam, wrong snap line locations, lost the new cushion I gave as a sample. We met after delivery and he agreed they were wrong and we compared them to templates I brought to the meeting. He took the templates and the cushions and agreed to fix them. Then, when I wasn't home ,he went to my house without calling me first and left the cushions there without being fixed. Now he doesn't return phone calls or texts.
Description of Work: make 2 new boat cushions
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$925
Response from Marine Cushions & Canvas
We agreed to use the cushions that the owner gave us & duplicated them exactly. He claims he gave us a "sample" & we did not return the cushion he gave us, when in fact we recovered it as agreed. We don't install button snaps unless we are installing the cushions to prevent misalignment. When he said the cushions didn't fit the existing button posts we met to review & agreed to extend the button mounting flaps at no charge. We never saw the boat & built the replacement cushions to match what was given to us. We delivered the cushions to his home as he requested. He demanded that we rebuild the cushions to different dimensions than what he gave us at no additional charge. When we declined, he began dialing & redialing our phone on multiple occasions in an effort to harrass us. We believe in exceptional Customer Service but will not tolerate excessive Customer Abusive Behavior.

    Contact information

    17 Marion Road, Marblehead, MA 01945

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 8:00 PM
    Tuesday:
    8:30 AM - 8:00 PM
    Wednesday:
    8:30 AM - 8:00 PM
    Thursday:
    8:30 AM - 8:00 PM
    Friday:
    8:30 AM - 8:00 PM
    Saturday:
    8:30 AM - 8:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Upholstering - Boat & Auto,
    Boats,
    Awnings

    FAQ

    Marine Cushions & Canvas is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 8:00 PM

    Tuesday: 8:30 AM - 8:00 PM

    Wednesday: 8:30 AM - 8:00 PM

    Thursday: 8:30 AM - 8:00 PM

    Friday: 8:30 AM - 8:00 PM

    Saturday: 8:30 AM - 8:00 PM

    Marine Cushions & Canvas accepts the following forms of payment: Check
    Yes, Marine Cushions & Canvas offers free project estimates.
    No, Marine Cushions & Canvas does not offer eco-friendly accreditations.
    No, Marine Cushions & Canvas does not offer a senior discount.
    No, Marine Cushions & Canvas does not offer emergency services.
    No, Marine Cushions & Canvas does not offer warranties.
    Marine Cushions & Canvas offers the following services: Marine Canvas, Bimini & Cushion Replacement, Repairs, Facelifts. Quality Materials, Skilled Craftsmen, Quick Turnaround, Pick Up & Delivery available to North Shore, Merrimack Valley & Southern NH, No ObligationEstimates
    We do not currently offer new fabrication of stainless support frames. Coming soon

    Contact information

    17 Marion Road, Marblehead, MA 01945

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 8:00 PM
    Tuesday:
    8:30 AM - 8:00 PM
    Wednesday:
    8:30 AM - 8:00 PM
    Thursday:
    8:30 AM - 8:00 PM
    Friday:
    8:30 AM - 8:00 PM
    Saturday:
    8:30 AM - 8:00 PM