Bay State Brick & Stonework

Mike Hernon and his crew started the job quickly. They were very thorough and did excellent work. The stairs now look great. Cleanup was very good. Mike was responsive and easy to work with.

I enjoyed a wonderful relationship with Mike and crew while they completed our fairly extensive exterior four story brick building work. I was kept well informed about the process and Mike made time to cheerily answer my questions along the way. My experience was totally positive, the crew worked hard, we’re very accommodating and the job reasonably priced. I highly recommend Bay State Brick and Stonework.

Great! Mike was extremely professional, prompt, and personable. Would highly recommend.

I chose Baystate based on the quality of their work on two of my neighbors houses. Those neighbors were very very satisfied with the work that had been done and the finished products were beautiful. My mistake was waiting 6 weeks to call Baystate, that's why my job didn't start until late October. Once Mike Hernon had seen the work required, I received a written estimate in the mail in a few days. Mike and his crew were very professional and hard working, sometimes working 10 hour days. I could not be happier at the results, would highly recommend.

They were great! Excellent response time. Christine was very nice and called me back immediately every time. The estimate was timely, detailed and very professional. Because the price was so reasonable I have money left in the budget to get new glass doors on the old fireplace. Mike was very patient and professional with all my questions and made suggestions about the cap and he caulked all around the flashing on the roof side where he thought I might have been getting water. He also repointed some bricks around the firebox in the kitchen. The crew were very polite and worked so hard during a very hot spell. The couple of times that I went out to ask a question they always smiled. Mike was there every evening to check on the work and made sure I was happy. They made a very scary project easy and painless. Thank you so much! See you when I need the other chimney done. :)

It went very good, I am please as a matter of fact!

Getting an estimate initially was difficult to coordinate and I almost gave up on this company. However, once Mike arrived on site everything went smoothly. A hardcopy estimate arrived shortly after the visit. The scope of work proposed was a bit more extensive than proposals from other masons. Mike explained the tradeoffs and the requirement to bring the 40 year old chimney up to current building code The repair was scheduled a week in advance with consideration for weather. The crew showed up on time and worked a ten hour shift to complete the work in one day. The quality of the work was excellent with good attention to detail. They did a great clean up with no evidence of their activity left behind.

I had previously hired this company to repoint our foundation, and they did a great job. This time, we needed our cement front steps repaired. To be honest, I wasn't expecting the transformation that happened. I mean...they're just basic cement stairs, nothing fancy. Well, they look amazing. You can really see the care that went into the work, and I couldn't be happier. Not to mention that Mike and his team are the nicest.

Mike and his crew did an excellent job. They were punctual and very professional, and the stairs all look great. They were very responsive to questions and responded quickly. I would definitely use them again.

Work went great over the course of a morning. Company knew we were on a tight time schedule and fit us in when they had another cancellation.

Very pleased with the entire experience. They were able to come out to take a look right away. We then received an estimate on the work within a week. As soon as we made the decision to go with Bay State, we were scheduled and done within a week or two. Work done is great. Basement was left cleaner than when they found it :)

The entire process was excellent, including the consultation, estimate, explanation, scheduling, the work itself and cleanup. Communication was also excellent and scheduling was prompt and the weather was a factor that was handled well. A highly professional job was done and the cleanup was excellent. The end result was very satisfying and we would not hesitate to hire them again for any mason work.

Perfect experience! Great price, great communication, they did the job in a single day while I was at work, it looks perfect, and they didn't leave behind a single scrap of trash or debris. Best experience I've ever had with any contractor.

Dealing with Mike and his crew was great. Very professional. He followed up with us the next day to see how we liked the work and gave us instructions on care for the first few days.

They were very good, excellent. The fellow's name was Mike, from what I could remember.

I almost wish I had taken them, had them do the work. At the time I thought it was expensive, but I think that the quality of work would have been done well and I wouldn't have to have gone back looking for someone else to do it. I regret that I didn't take it, even though it was more expensive. I might try to call the guy back, I don't know if he will come. They didn't charge for the estimate. He couldn't come out right away because he was doing work and I can understand that. I thought it was high because I wasn't aware of how much masonry would be. But, when I think about overall, having to disposal the material and everything, it probably was a fair price. But at the time, I didn't even realize it.

They did excellent work.showed up on time, finished on time, with no surprises. Steps look great. Would definitely recommend.

Mike Hernon and his crew were very thorough and cleaned up every day. The work was well done and in a timely manner. They were a very professional group.

They were able to add our one day job in within a week of getting the quote. They were very neat and clean, did a great job completing the work. Our neighbors even commented on how professional and efficient they were. They replaced damaged bricks, ground out old mortar and replaced with new. Looks great!

Bay State Brick & Stonework was the easiest and nicest vendor I've ever worked with. They provided a quote, time for completion and banged it out as promised. They were very patient with our front porch project/contractor, who was taking forever and delayed this project. Our concrete back steps were crumbing on the bottom corner and they repaired them seamlessly, so we won't have to replace the steps. The front steps (CT fieldstone risers and granite treads) look amazing and blend well with our existing retaining wall. We needed to have the foundation repointed during our porch removal project and they came by within 48 hours to do the work. Mike was very easy to work with and he has a great crew that made the entire project seamless. I wish more contractors would take notice!

Mike and his team arrived promptly at 8:00AM to start the projects. They started by power washing both sets of steps and preparing the work area. On the back brick steps, they grinded out all the loose, cracked and open mortar joints in the treads, risers, sides and landing. They repointed all these areas. They also patched all the areas on the side of the steps that had missing or cracked stucco. They did an amazing job, the steps look brand new. On the stone steps on the side of the driveway, they removed the wrought iron railing, took up the bluestone treads and chiseled out all the open mortar joints in the risers. The repointed the joints in the risers, reset all the bluestone tread and reset the wrought iron railing, anchoring it in concrete. Again, these step look new. As it was raining at the end of the day, Mike and the team hung tarps to protect the stairs from the moisture. Mike came back two days later to collect the tarps and check on the work. Would definitely use again and have already had Bay State quote on additional projects.

I was happy with the price and the work

THEY SUBMITTED A BID. IT WENT WELL, THEY WERE A LITTLE HIGH.

Our walk is on a slope and the original job as not done correctly. the bricks slowly were moving down hill making step downs dangerous. Mike came out and told us how he would fix the walk to greatly minimize these problems in great detail. The work was scheduled for about 2 months later. His crew came the week that it was originally scheduled and did the work quickly and well. The walk looks better than new now.

Everything done in top notch syyle. The crew was on time every day and left my yard spotless !