Paramount Hardwood Floors

Good teamwork. Almost immediate availability. Showed up on time and completed the project in one day as promised. Polite, cheerful and neat. Very good work. However, the floor delivered was not of the maker that I requested. I had to accept it because of the time constraints. Paramount should inform me in advance that the floor that I wanted was not available.

They provided excellent service and was always available for questions. The guys did a fantastic job refinishing the floors and they came out better than I expected for a reasonable cost. They were running one day behind schedule which resulted in a postponement of our move in date but their quality was not compromised. I would recommend Paramount.

Quality work, courteous and timely. Local family run business. I already have plans to work with Paramount again soon.

Wonderful experience. Great customer service. Attention to detail.

Fast, clean, very good job.

The quality of the work was excellent and performed very efficiently. The contractor cleaned up after each day's work and scheduled the work so that there was no inconvenience to us.

Everything superlative: Courtesy, communication, workmanship, clean-up, reliability and price. Wowee zowee! These guys are going to get kicked out the contractors' fraternity if they keep up this level of customer service! 5 stars.

They were well managed, extraordinarily hard-working, and very detail oriented. My condo has a new lease on life with these beautiful floors.

Long and his crew did a great job! Our floors were in tough shape but now they look brand new!

Great

Was very pleased with Long's professionalism and the work done. Would use him/Paramount again if the need arises in the future.

Long was on top of the job from start to finish. They did excellent work and also advised us about some existing tile work by another contractor that was below standard. We would use Paramount again. They are very hard workers and very efficient.

The flooring is not quite completed but it looks beautifully done after installation and one coat of sealer. I was sold early on as Long, the contact, was very prepared with paperwork, a projected estimate on the spot, their insurance document, color charts and has been in contact each step of the way. The product looks to be very good quality. I would highly recommend Paramount to anyone.

Communication: good (room to improve), intelligent, articulate, clear contract and insurance, flexible. Quality: A- (minor but noticeable flaws) Timeliness: good but underestimated time to complete by roughly 6 hrs. (done at 11pm) Coordination: needs improvement. We had prefinished floors that required movement of furniture from room to room. He didn't account for some inconveniences that could have been avoided with better planning/communication. Quirks:After I removed the carpet, he told us to remove all the staples on the floor. He also wanted to charge additional fee to replace the base boards. -should have been part of service.

Long showed up right on time for our appointment. He was able to fit the job in the followoing week. The floors look beautiful. He left everything very clean and neat.

Spoke with one person from start to finish. Long was helpful, courteous and willing to help out in any way he could. He came over a few times, to give an estimate, bring samples and finally do the job and he was always on time. Beautiful job installing the Brazilian Cherry and with 5 installers, it only took 1 day. I will recommend him to anyone.

Not sure the finish matches others rooms that were refinished previously. Long is "a fast talker", seems to take on too many jobs . It took 4 days to do 2 rooms. In those 4 days workers spent less than 6 hours actually working yet he charged me an extra $300 to come back several times. I never knew exactly when he would arrive. Even when he gave me a time, he would arrive 1-2 hours late.Finally, he lost a parking permit . It cost me $50 to replace it. He agreed to do anything to make up for this loss , yet he ignored a phone message and email re: $50 fee.Only repaid me after certified letter with cc: to my lawyer. I would not use him again

Friendly, timely and reasonably priced

Gotten many compliments from neighbors. Given several friends Paramount's phone and contact information

Refinished floors in a 2 bedroom apartment. Results were fantastic. Very meticulous and fairly priced. A pleasure to do business with. Would highly recommend.