Approved ProAbout us
MassLock has been proudly servicing the Boston metro area since 1999. We take great pride in our experience, expertise, quality, and customer service that we provide to meet our consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
Business highlights
Emergency services offered
26 years of experience
Services we offer
Locksmith, Locksmith Commercial
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.957 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 4% | ||
| 2% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 57 reviews
Jess N.
Nov 2024
Locksmith Service
Micheal came out to change multiple locks for us and was awesome! So friendly and efficient. Would reccomend!
José M.
Jun 2023
Locksmith Service
Great service
Michelle T.
Apr 2023
Locksmith Service
Nikko (spelling) was amazing. He was accommodating, kind, fast and did great work. He replaced an entry door lock for me and was patient while I tried a few different options. Thank you!
Daniel N.
Mar 2023
Locksmith Service
Everything went well, the locksmith was on time and did a great job.
Peg T.
Nov 2022
Locksmith Service
They are knowledgeable, experienced professional and efficient. Would highly recommend them.
Peg T.
Sep 2022
Commercial Locksmith Service
Itâ s too early to tell. We are in process. They had to order a new lock set.
K.b. S.
Jan 2022
Locksmith Service
Good
Sandra A.
Jun 2021
Locksmith Service
Dan was very professional. Great customer service. Thank you for taking care of my emergency.
Judith F.
May 2021
Locksmith Service
Very Good. Paul was professional and informative. Pleasant manner. Would recommend him.
Miriam I.
Apr 2021
Locksmith Service
Given arrival window of 9-11 a.m. Arrival was near 11 - would have preferred to have an earlier/more accurate time of arrival. Once arrived, service was professional and timely.
Kenneth A.
Mar 2021
Locksmith Service
They were professional and very efficient. I highly recommend.
Rose D.
Mar 2021
Locksmith Service
They came out the same day that I called. Very professional. Highly recommend.
Yael F.
Mar 2021
Locksmith Service
good
Ted C.
May 2020
Locksmith Service
The professional who came to our house was courteous, efficient and effective in finding the right solutions for the two doors that required locks and we were completely satisfied with the job.
Kristina H.
Jan 2019
Locksmith Service
Wonderful service! The technician that came out was professional and super helpful. I highly recommend this service!
Lakshmi Z.
Nov 2018
Locksmith Service
Katrina V.
Oct 2018
Locksmith Service
Susan W.
Oct 2018
Locksmith Service
Annemarie S.
Aug 2018
Locksmith Service
They responded immediately from the office and sent a pro the same day. Excellent work, professional, job very well done and price was very reasonable for the work done. Sorry I do not know the person's name as I was not at the job site (my brother was) however, I heard the job was great. He made it simple and easy and I would hire again and definitely recommend. Thank you.
Sally D.
Jul 2018
Locksmith Service
Mass Lock arrived right on time and the rep was professional and very helpful. He didn't have the type of lock I wanted on his truck, but he got it from the distributor and returned the same day to install. Very accommodating! Before leaving he made sure all the keys worked and that I was satisfied with his cleanup.
Carol R.
Jul 2018
Locksmith Service
They responded immediately and said they would arrive at a certain time and they did. Very impressed.
Jenny P.
May 2018
Locksmith Service
prompt, competent service.
Anthony R.
May 2018
Locksmith Service
Quick to respond, courteous and got it right the first time!!!
Karen A.
Apr 2018
Locksmith Service
The only reason I gave them a 4 on quality is because one of the keys (mailbox) sticks in the keyhole and takes a few minutes to remove. Other then that they were exactly on time. Down the road, I will need more locks replaced and will definitely us Mass Lock.
Eric S.
Apr 2018
Locksmith Service
on time, friendly, efficient, and treated my simple job like it was very important to them
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Mass Lock, Inc. is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Mass Lock, Inc. accepts the following forms of payment: CreditCard
Yes, Mass Lock, Inc. offers free project estimates.
No, Mass Lock, Inc. does not offer eco-friendly accreditations.
No, Mass Lock, Inc. does not offer a senior discount.
Yes, Mass Lock, Inc. offers emergency services.
Yes, Mass Lock, Inc. offers warranties.
Contact Information
285 Main Street, Malden, MA 02148
Service Hours
| Sunday: | Open All Day |
| Monday: | Open All Day |
| Tuesday: | Open All Day |
| Wednesday: | Open All Day |
| Thursday: | Open All Day |
| Friday: | Open All Day |
| Saturday: | Open All Day |
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