O'Neils Handyman Services LLC

Good, but pricey

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Skip and Anthony were both great. They were on time each day they were here. They went over everything they would be doing, showing me each step along the way. If they saw something they felt needed attention, they asked me before proceeding - which I appreciated. Overall, they did an amazing job in a reasonable amount of time and on budget. I would certainly contact Skip to come back in the future.

Skip went above and beyond the typical service by squeezing us in at the last minute after we called with an emergency need... a big, old, heavy front exterior door decided to pull off its hinges and it's the main door to the home. He was able to get it back in service by simply reattaching the door using longer screws. Since we are quite naive about repair work, he could have easily recommended a new door and frame but instead he was honest and told us that wouldn't be necessary. On top of all this, he was caring and compassionate (I was at my wit's end when this happened!) and reassured me that everything would be OK. Thanks to Skip, that turned out to be true when all was said and done! 

Very well see above.

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OMG, I should have hired them earlier! I found O'Neil's on Angie's list when I realized I needed to hire someone to plow/shovel my driveway for the winter (I had had a c-section and newborn twins at the beginning of the winter and knew there was no way I could shovel and I had to hire someone dependable and responsive to make sure I could dependably get out of the house if I needed to over the winter). Skip was WONDERFUL! He was easy to set up the initial consultation with, paid attention to the idiosyncrasies of my driveway and steps to my house (including that much of the snow in my narrow driveway would need to be carried and dumped into my yard). His pricing was high, but, now that I've been through an incredible winter with his attention to detail, it's worth it to me. Everything I told him about where I'd like snow removed and where to dump it, he followed to the letter (including going above and beyond that by removing the snow from my mother's car). He was available by text during storms when I had questions about his estimated arrival time, and was friendly with my neighbors when everyone was trying to figure out where to dump snow after all of us ran out of room. Toward the end of the winter, he also modified how he was snowblowing my sidewalk and cut me an extra notch to fit my trash containers when I realized the snow drifts were making it too difficult to put trash out. And even though I said it was fine to pile snow against my house to make room for it all, Skip said, "I never like to pile snow on people's houses," and by god, even with feet of snow and nowehere to put it, he always managed to shovel it away from my house. Before using Skip's services, I always shoveled my own driveway, and since using him, I'm not sure I'd ever want to go back to doing it myself--he and his men did such a better job than I ever could (my neighbors are still talking about it in May--all of them were impressed by the job). And on top of it, he and his men were SO polite and friendly, it made these storms and a very, very stressful time in my life SO much easier. (My experience with "plow guys" before this had been the stereotypical angry looking men with a cigarette hanging out of their mouth while they ran over reflector stakes, leaving snow in front of garage doors--the men that would take care of my mom's driveway) so to find Skip who shows up at the door with a smile--even after hours of back breaking work--asking for my mom's car key's so they can do a thorough job of removing snow from the whole driveway and her car, was such a huge pleasure I can't even believe I was so lucky to find him (my mom is jealous and wishes she lived nearby so she could use him too!). And, to top it off, one evening he came inside to meet the new babies and was cute with them. If you're on the fence about the expense, the only thing I can say is that Skip will do EXACTLY what you ask him to do and he'll do it with a smile. And, if you need to reach him in the middle of a blizzard while he's plowing, he actually will text you back. Amazing. Seriously. Peace of mind and having my property taken care of and knowing I can get in and out of my house (and that he comes back to get that last pile of snow and ice the town dumps at the end of the driveway) is so much more than I could have asked for, he really made that aspect of this crazy winter SO much better for me, which truly is priceless. Thank you, Skip!

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I have used Skip many times in the past. He is extremely trustworthy and professional. I never feel like I have to be there while he works on the house. His professionalism and determination to do the job right is evident in the final product. He stands out with his  attention to detail and his desire to understand what is needed, and above all what is important,  to the customer.

See above comments

Very responsive, capable and accommodating. His assistants were also very accommodating and capable. His price was very reasonable but might be negotiated. All had a fantastic sense of responsibility and humor which put me more at easy.

The provider that came out was very nice and courteous, however I was very disappointed that this was supposed to include all aspects of home repair and maintenance interior and exterior, however multiple requests were made, and the provider claimed that was outside of his capabilities. Initially when I tried to schedule the appointment, I request to have it done on a Monday or Wednesday, but then told me that there was a 6 week wait. I then waited a month for him to get back with me regarding the appointment, when he didn't I recontacted him.  Finally when he came out to my home, he told me the work I needed could not be done.

very professional, considerate, punctual

O'Neil's Handyman Services: One-stop shopping for anything, and I mean anything, that needs doing around the house, Over the last couple of years I've called Skip for everything from driveway plowing, gutter cleaning and landscaping to major structural repairs, roofing, electrical and plumbing work. If Skip and his crew can do most things themselves, but if it's something like plumbing or electric, he knows who to call and gets them right out. Like Skip and his own crew, the subcontractors have always been competent and thoroughly professional.
The job that's the subject of this review is actually the second part of a double whammy. The first part was getting my house spruced up for sale on short notice. Within a couple of days, Skip had crews out landscaping, painting, and cleaning garage and basement. The house sold quickly, then it was on to getting the condo painted before moving in. As already described above, the job involved a lot more than met the eye, but Skip had up to four painters here for over a week to get it done before the furniture arrived. They did an excellent job. 
I've always found Skip to be very thorough and professional in every way. The work is top notch; I've never had a complaint or a call back.He keeps his promises, telling me when he can do the job, how long it will take and what it will cost. That's why when I need anything done I never think about calling anybody else.

Over the course of a few months we have had Skip from O'Neil's Handyman Services perform a significant amount of work to our nearly 90 year old home.

Before getting into the details of his work, I have noticed a few reviews saying his costs are high. My own family has a number of carpenters as well as other small business owners, and I think many home owners tend to forget or do not know what costs go into running a legitimate business if they have never run one themselves. There's nothing wrong with not knowing as it isn't something we all have experience with. Once the overhead for employee labor, double social security payments as they have to pay 100% instead of splitting it employer/employee, liability insurance, bonds, certifications (e.g. lead removal), taxes, tool/vehicle maintenance/repair, etc... are subtracted there isn't a lot left at the end of the day. Trust me, no contractor worth hiring is taking the full amount of your check and heading to Vegas at the end of the day once expenses are deducted. If you want to hire someone for $35/hour that rolls up in a pickup trick with no tailgate, a license plate hanging from one screw, can't provide proof of insurance, and has a single 5 gallon paint bucket of tools that can't tell you the difference between a framing nailer and a finish nailer, then go ahead... but you may end up paying for the job twice. On the rare occasions I hire someone I prefer to pay for a job once by hiring someone who is going to do the job properly and with the right tools.

So with that out of the way, back to the important stuff. We first found Skip when looking for quotes from a few GAs on a different job. We ended up tackling that job on our own, but we kept in touch knowing we had other work to be done that we could not handle on our own. Even after not landing the previously mentioned job Skip was happy to come out and look at the home again. We agreed on a punch of items that needed doing, and that we'd tackle them over the course of a number of visits. The longest visit was a full week while others were 2-3 days at a time. We didn't have a specific deadline to finish the work and we were happy to let Skip fit us in between his other jobs as scheduling and weather permitted.

On day 1 of each visit Skip and his assistant would show up on time or early to get their trailer settled and the job site ready to go. On consecutive days his assistant would show up early to get the job site ready (lay out the needed tools and materials for the day as well as all larger saws setup & plugged in ready to go) so they could hit the ground running as soon as Skip (on time) would arrive. At the end of each day they would take time to clean up and would leave the job site just as I would if I were doing the work myself. Keeping an organized and clean site means a lot to me so I appreciated them do the same.

Working on a 90 year old home is never straight-forward and typically full of surprises. Anyone who has worked on an older home knows what you can see from the outside is rarely the full story. It isn't until you start removing material the full amount of work required starts to come into focus. As Skip would come across quirks in the home's construction or unanticipated challenges (e.g. Animal nests in a soffit where rafter tails had been entirely chewed through and all framing had to be replaced.) he repeatedly came up with well thought out solutions that kept the job moving. Even simply getting to some of the job areas on our home were tricky. The dormer on the front of the home creates roof angles that would make a mountain goat nervous. This required some thought on how to get staging safely in place, but the guys were able to figure out. If the solution to something unanticipated required additional time or materials Skip would stop to talk to me first and ask me what I would like to do. Skip would offer two to three options on what we could do and let me decide. Some guys would simply plow forward with the most expensive option and charge you, but Skip took the time to make sure both home owner and contractor were on the same page so there were no surprises at the end of the day.

This past week we wrapped up our initial punch list of items and this review was long overdue. Our home has had a significant number of eye-sores removed and is ready for another 90 years. Both floors are sporting brand new aluminum gutters (approx 175 linear ft.), as well as plastic (I never want to see wood rot again!) soffits, fascias, various mouldings, and a nasty looking bathroom window I've been putting off for years has finally been trimmed out properly and no longer sticks out like a sore thumb. Unfortunately you can't see all the work that had to be done behind the trim work to make everything come out so good, but I know it is there, was done properly, and have the before/during/after photos to prove it. During one of Skip's visits he happened to notice we were giving a bathroom a face-lift and in that bathroom there is an old Anderson crank out window with a busted crank mechanism. He offered to measure and get us the crank mechanism so we didn't have to do the leg work. So he did, and he stopped by on a Sunday afternoon to say hi and drop it off on his own time.

If you want something done well the *first* time by a person who takes pride in his work, I would absolutely recommend O'Neil's Handyman Services. Don't let the business name fool you, this guy doesn't just fix leaky sinks.

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Skip was great until we questioned why his assistant needed to go to the hardware store with him while they were still charging by the hour for two guys.  His assistant also stood around and watched.  We gave constructive feedback that we feel was very professional and he responded by letting us know that he would not do business with us again.

I was surprised how low the price was.  I just couldn’t believe it.  My impression about him was pretty good when I met with him.  I had no problem with him.  He did a very good job.  He did it all in one day.  He did it very quickly.  He came in the afternoon, spent an hour or so here and he was completely done.  He did a professional job.  He had a couple of jobs already going on when I called him.  So he said that it would take a couple of days before he could come out.  He took about two days to come out.  He said he would be here at 2 and he came a little bit before 2 and it was okay.  He knew what he was doing.