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E B Window And Siding Co collin owner
Deck or Porch - Build or Replace, Doors (Interior) - Install or Replace, Barbed Wire Fence - Install,
About us
My name is Colin Bray. I am the proud owner of E.B. Window and Siding. We are a family owned business since 1981! We install premium grades of vinyl siding (including vinyl shingles) with a focus on upgrading the energy efficiency of your home with the latest low profile exterior insulations and vapor barrier products. The days of styrofoam, Tyvek and plastic houses are over! Give us a call and a contractor (NOT a salesman!) will come out to meet you and give you a quick and painless assessment with zero pressure. Our 'after' pictures speak for themselves, and our in-house installers have been with us for years. Looking forward to hearing from you, Colin & the EB family
Business highlights
44 years of experience
Services we offer
Bays, Bows, Casement, Doors, Entrance doors, Garden, Gutters, Patio Doors, Roll Out Screen Doors, Siding & Trim, Storm Doors, Trim Cover, Windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8116 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 7% | ||
| 2% | ||
| 0% | ||
| 3% |
Showing 1-25 of 116 reviews
Fred B.
Nov 2023
Oversold cheap windows as 'just as good as brand names'. Installation was shoddy at best. Parts were broken upon installation. More parts broke within the first year. Vinyl is separating from one of the frames. Initial support was rude, and for the latest warranty problem they have ghosted us. Avoid at all cost. Should have used a brand name installer.
Stephen S.
Jun 2023
They made a tough window job possible at an affordable price. We picked them because they were a family run business with great reviews and beat our other bidder by 50%. Everyone we dealt with was helpful, seemed dedicated to doing a good job and worked well as a team. We are very happy with our Harvey windows. Our house looks great. We would definitely recommend them to family and friends,
Arthur I.
Feb 2022
Gave a check for $5,000.00 in August 2021; gave another check for $5,000.00 sometime in December; final windows delivered on Feb 1st 2022. Owner refused to return my phone calls, texts, and emails. Worst customer service; treats his customers awful with that Pompus, I don't give a sh_t attitude. Run...Don't walk away from this company.
Response from E B Window And Siding Co collin owner
"Ok, I’m going to share one of our business secrets here on Angi, and I’m convinced it can help you: I was speaking to a fellow business owner Friday, a wedding planner, and we were discussing the fact that we both dealt with a small percentage of volatile or dishonest customers, and how we deal with that in our lives. She was frustrated with a “Bridezilla” who was threatening to write fake reviews online about her business. I told her my guaranteed trick I use to cancel out any negativity coming from dishonest or aggressive people: Commit a random act of kindness. Here’s how it worked for us today in the office: Obviously this ‘review’ doesn’t reflect our company, or what happened in any way, despite the fact we completely rescued an expensive oceanfront property from decades of neglect. So what do we do? Rather than dwell on one strange outlier, we followed our standard procedure: Today we all went on Childrens Hospital (http://giving.childrenshospital.org/) and sent Valentines to the kids there. We also donated the balance of the money [Member Name Removed] refused to pay us to the hospital. I hope if you're reading this, the next time you’re having a bad day, you try this trick. Help someone, tell someone they look nice, teach someone something…and suddenly you'll realize that the small percentage of bad people in the world don't have any power if you don't give it to them! I look forward to hearing from some of you about the valentines you sent, in fact anyone who mentions a Childrens Hopital valentine, or any random act of kindness can surprise me AFTER I give them a quote, and take a full 5% of the price of the job, alternatively, we'll donate the 5% to Childrens Hospital in your name if that’s what you decide! So here’s my advice, as someone who deals with the public every day: Next time you feel angry or hurt, do something good and see just how powerful it makes you feel! We're all beaming over here from sending our valentines and feeling proud of who we are, and proud of our work. Colin & The entire EB family"
Lisa R.
Jan 2021
We just wrapped up a big project with EB Window & Siding - replaced all vinyl siding, shutters, gutters, and trim on our exterior, replaced a few windows, and removed an old balcony and door. Overall, the experience was really terrific. Colin came out a couple of different times to discuss options, timelines, etc. The majority of the work was completed by a crew of 3-4 each day, led by Oscar. It was immediately clear to us that the entire crew took great pride in their work. Oscar was thoughtful about some of the tricker parts of the house and how best to accent different areas with the materials we had selected. Everyone was incredibly courteous, clean, respectful of the property. They never wanted to bother us, but anytime we asked for updates, they’d walk us around the house and describe what was being done. Everything wrapped up on time, despite holidays and inclement weather. In the days that followed, Colin coordinated a few additional people to help out with miscellaneous punch list items, and everything was wrapped up in a timely manner. We interacted with a lot of different people from EB Window & Siding throughout the process, and everyone was top-notch in terms of craftsmanship and customer service. I would highly recommend them to anyone taking on a project like this.
Keith A.
Apr 2019
What really sold me on EB Window and Siding was Ed Byrne the owner and his family, and Colin the Estimator, you can just tell they have been doing this a long time, they made me feel very comfortable going into this project and always answered any questions I had, they provide an excellent product and great customer service, it is easy to see why this company is so busy. The installers Rick and Steve were nothing short of excellent, and were responsive to any concerns I had or my wife had, who loves the final install, which included a last minute install of a slider, thanks Colin. I would also like to thank Kathy in the office for always keeping me update, and was checking in threw email. I would definitely recommend E.B. Window and Siding.
Cathleen N.
Apr 2019
EB Window and Siding is my go-to company for managing the door, window and siding needs of my multiple properties. I have hired Ed and his team for more than ten projects and each one was handled with responsiveness, professionalism and technical expertise. Ed himself is honest, accountable and knowledgeable. Each of his work crews is polite, respectful and competent. (eg. no swearing or loud, offensive music on the worksite, cleaned up at the end of each day). Pricing is fair and Ed will often make cost savings suggestions or present thoughtful ideas that improve the overall project.Kathy in the office is responsive and polite. The most remarkable thing about this company is that this experience is consistent year after year and project after project. I strongly recommend EB Window and Siding.
Andrea M.
Apr 2019
Honestly I was a little nervous going into this project. We had never done anything like this before. Have to say it went so smoothly, the guys that were on the project Rick and Steve were great! Made sure everything was cleaned up and neat before they would leave at the end of the day. Always kept us up to date as to how things were going. Kathy in the office would check in periodically to see how things were going and was always accessible when questions needed to be answered. I would definitely recommend E.B. Window and Siding Co. to my friends and family.
Sheila E.
Aug 2018
2 gentlemen arrived on Friday 17 Aug and took the damaged corner piece of vinyl siding off. They took off all of the additional pieces of vinyl siding needed to put the new corner piece on correctly. They were very careful ensuring to not break any of the 40 year old existing siding when replacing the corner piece. They also cleaned any dirty fingerprints off the siding and picked up all stray nails and debris before they left. Very professional and courteous.
DeeJay G.
Dec 2017
Great work and communication.
Maggy E.
Dec 2017
I couldn't be happier. windows came in three weeks after estimate, just as promised. The crew arrived exactly on time and finished the job in one day. They were all polite and respectful of the house, vacumed and cleaned up everywhere taking all old windows with them. And the new windows look great. I would hire them again in a minute.
Wendy F.
Oct 2017
It was great. They did it all while I was at work. Came home and everything was done and clean!
Somasekhar S.
Oct 2017
Overall the siding and doors replacement work went well. Ed was very prompt provide estimate and respond to all our questions. His crew was well experienced with the Siding and Door replacement work. They were very professional. They completed all the work to replace siding, outside fixtures such as lights etc. They cleaned up after the work. Over all we were pleased with their work.
Sharon M.
Sep 2017
It went GREAT! Wonderful group of people. The customer service was fantastic from the first initial phone call. Everyone we encountered was knowledgeable, courteous and professional. The crew was prompt and did the work in a timely manner. The products used were great quality too. We are extremely satisfied and would recommend them to anyone needing their services.
Barbara A.
Sep 2017
We choose to go with them because they were the only company to respond. They came, did the job, cleaned up and were professional.
Laura C.
Aug 2017
We had an excellent experience with E.B. We had met with another siding company and their quote was almost double what E.B quoted us. The cost didn't change when they uncovered rotted wood or for any other extras that other contractors would have charged us for. Both the door/window installers and the siding guys showed up on time every day. I was impressed that the siding installers worked 8-10 hours each day. They cleaned up after themselves every day and finished the job pretty much on time. The work ethic with this company is unparalleled. Communication was great from the consult with Colin, during the job with Nino, and any questions with Kathy along the way.
Nicholas C.
Jun 2017
Look no further, this is the company you want to work with. Colin, who came out to give me a quote on new windows and a door, was extremely professional, prompt, and easy to work with. Throughout the whole project there was a constant line of communication, which is key when you are trying to renovate. John, who installed our door, is a pro. He was accomodating in my request to keep our storm door and was both quick and effecient. The quality of work from E B Window is top notch and I will not hesitate to call them back again.
Michael G.
Jun 2017
Ed was good in offering up a solution to my needs. I was interested in having a wood interior plus wood grills and he recommended the Provia Aeris windows. Everything went well. As the windows are custom-built, lead time of 4 weeks was needed, which I was fine about. 2-man team, worked efficiently, sanded and caulked surrounding areas well. Crew was neat in the house...dining room area; very professional.
Richard S.
May 2017
From beginning to end, working with EB Window was a stress and worry free. Ed and Kathy always responded quickly to any and all questions about price, products and materials, or scheduling. The crew was on time, kept the property neat, and the quality of workmanship and detail is the best of any contractor I've ever hired, interior or exterior. They provided a written estimate with costs broken down, and without being asked provided proof of licensure and insurance, something I've never seen any contractor do. They also would not accept final payment until we did a walk-through and I was satisfied with every detail of the job, also something I've never seen. I would not hesitate to hire them again.
Darlene P.
May 2017
Wonderful. They came right on time, were respectful of my home and did a great job. I would definitely use them again.
Cathy R.
May 2017
Excellent. Very happy with the quality & workmanship. We got several quotes & all were pretty similar. I asked for houses to drive by to see previous work & they were immediatley provided. The guys cleaned up every day and did excellent quality work.
Jennifer C.
Feb 2017
EB Windows came to our house for the initial consultation on the windows/doors. He checked everything out and gave his recommendation on what needed to be updated. My husband and I tended to agree with his recommendation so we went ahead with the deposit for two new windows and a new patio door. We waited about 4 weeks and EB windows called to schedule the appt. When scheduling the appt, I uncovered that the door they ordered for us did not have a locking mechanism that allowed us to lock/unlock the door from the outside. This was a necessity for us as we use this door everyday and our current door does have this locking mechanism. We then had to wait another week or so for EB Windows to check their inventory to see if they had the locking mechanism needed. I found this to be a bit frustrating since the point of a consultation from a door company should be to check your current door and ensure these types of concerns are addressed. The company seemed to put the burden on us as the customer, that we "should have specified" that we needed the door to lock from the outside. I was surprised by this, since in my mind this is what I hired a professional door company for. I am not a door expert and didn't realize I should specify we need the door to lock from the outside. They were able to find the correct product needed and I made an appt for installation about a week later. They arrived in the morning about 9am and we gone by the time I returned home that evening. I am very happy with the quality of the door/windows. The seem very sturdy and high quality. The only disappointment was that they made major cracks and chips to the paint surrounding the trim on one of the windows. We recently had the room professionally painted, so this was a bummer for us. I mentioned this to the office when I called to pay the rest of the bill, but I was told this type of damage is common when you are getting new windows and should be expected and that they do not do painting touch-ups after installing windows. It wasn't huge deal, but I wish EB windows had been more clear that they may need to damage the paint ahead of time. Overall, I am very happy with the quality of the product they installed and their speed in installing, but just a few warnings for future customers to be specific about the type of locking mechanism you want and be aware that they may cause some damage to your wall's paint.
Response from E B Window And Siding Co collin owner
"Hi [Member Name Removed], Sorry about the lock. I can understand Colin missing it as a key lock on a patio door is not an option many of our customers purchase. We had a meeting and came up with a list of things we will go over in the future, including asking if the patio door is ever used as an entrance. Thank you for your input, it will help make us a better company. Ed Byrne Owner"
Emily L.
Jan 2017
We could not be more pleased with our experience working with EB Windows and Siding! From the first meeting with the estimator through the final installation EB was attentive, responsive and professional. We obtained 4 estimates for the window replacement project. I wish I had started with EB, as I will never get back the hours of time that other companies wasted with elaborate sales pitches and inflated pricing. As first-time home owners, we are very price-conscious when undertaking new projects and will always obtain several quotes from a range of companies. In trying to get the project cost as low as possible, multiple window companies suggested using sliding windows (almost like large, sliding glass doors) in our living room. Our estimator, Colin, was nice enough to point out that although the sliding windows would decrease the overall project, the per unit cost would be higher and would make using the MassSave interest-free loan program less effective. He also pointed out that that style window could give our "log cabin" living room, the look and feel of a summer porch. Rather than trying to whittle down the cost to win the bid, EB was honest and took the time to explain their reasoning. We were so pleased with the installation of our windows we have already gone back to EB to have an exterior door installed. The crew was friendly and cleaned up after their work daily. They were conscious of our one-year old lab puppy and were great keeping the gate closed so I knew the pup was safe and non underfoot while the crew was working. The only criticism that I can make, was from seeing one of the installers climb up and over our fence, rather than walking around the house to go through the gate. I found this to be a little unprofessional.
Leslie V.
Jan 2017
THANKS TO THE EB TEAM FOR AND OUTSTANDING JOB. WE ARE VERY PLEASED WITH THE NEW WINDOWS. THE PROCESS WENT VERY SMOOTH FROM THE BEGINNING INCLUDING THE ORIGINAL ESTIMATING PROCESS TO THE SPEEDY QUOTE AND RIGHT THROUGH TO THE INSTALL AND PROJECT COMPLETION DONE IN 1 AND 1/2 DAYS. THE WORKMANSHIP IS NEAT AND LOOKS GREAT, THE EB TEAM WAS VERY, VERY NEAT. WE WERE SUPRISED AT HOW LITTLE DAMAGE OR DISRUPTION WAS DONE TO OUR INTERIOR AND EXTERIOR MOLDINGS AND FRAMES, VIRTUALLY NONE. THE JOB WAS DIFFICULT BECAUSE WE HAD JUST COMPLETED AN INTERIOR AND EXTERIOR RENOVATION WITH NEW CUSTOM MOLDINGS. WE WERE WORRIED ABOUT IT AT THE BEGINNING BUT WHEN THE JOB WAS DONE YOU COULD NOT SEE ANY DIFFERENCE WITH NO NOTICEABLE DIFFERENCE SHORT OF NEW NAIL GUN NAILS WHICH WILL BE TOUCHED UP BY OUR PAINTER.. THE GUYS ASSURED US WE WOULD NOT NOTICE A COSMETIC DIFFERENCE AND WE DIDN'T. THEY DID A GREAT JOB OF UNDOING THE MOLDING, UNINSTALLING THE OLD WINDOWS AND STORMS AND INSTALLING THE NEW WINDOWS WHICH ARE SUPER EASY TO USE, CLEAN AND MAINTAIN AND WE ALREADY NOTICE A DIFFERENCE IN THE WARMTH AND TIGHTNESS OF THE NEW WINDOWS AND SOMETHING WE DID NOT EXPECT TO EXPERIENCE BUT HOW MUCH QUIETER THINGS ARE RELATIVE TO OUTSIDE NOISE. THESE WINDOWS ARE WELL MADE AND GREAT INSULATION BARRIER LEVEL. BEFORE THEY FINISHED THEY EVEN RE-HUNG OUR CURTAINS AND DRAPES AND MOVED THE FURNITURE BACK. GREAT JOB. THANK YOU.
CAROL B.
Dec 2016
My only complaint is that I had to be proactive in making this installation happen: I didn't get a call from them for a week after I paid, I had to call them; and then after they measured the windows at our house, I had to call them and be a little insistent about this getting done sooner rather than later. But I view that as fairly minor. The work was done well and quickly, the people who showed up at the house to do the work were very nice, and the windows are fine too.
Bradford H.
Dec 2016
Couldn't be happier with the install, the man who did the install did such a seamless job you would never know the door was replaced except for the new nail holes in the molding. he even removed and replaced my security system sensors, and put the blinds back on!
Licensing
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FAQ
E B Window And Siding Co collin owner is currently rated 4.8 overall out of 5.
E B Window And Siding Co collin owner accepts the following forms of payment: CreditCard
Yes, E B Window And Siding Co collin owner offers free project estimates.
No, E B Window And Siding Co collin owner does not offer eco-friendly accreditations.
No, E B Window And Siding Co collin owner does not offer a senior discount.
No, E B Window And Siding Co collin owner does not offer emergency services.
No, E B Window And Siding Co collin owner does not offer warranties.