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A 1 Exterminators

Pest Control, Animal Removal

About us

Established in 1953, A-1 Exterminators has over 55 years of experience in the pest control industry. The company, a family run business, will work to provide you satisfaction through professional and reliable service. Your family, clients, employees and pets are our first priority. We are a full service pest and termite control company. Modern up-to-date equipment, products that meet or exceed EPA standards, and over five decades of professional experience, adds up to a performance you can trust plus peace of mind. We guarantee that too – in writing! Member of National Pest Management and New England Pest Management Associations Quality Pro Certified Company IPM Practitioners & IPM Registered Business. VA and FHA Inspections and Reports Termite control utilizing The Sentricon Termite Elimination System. Our technicians are licensed by the Massachusetts Department of Food and Agriculture, Board of Pesticide Control and/or the New Hampshire Department of Agriculture, Division of Pesticide Control Free Estimates Free identification of insects Daily/weekly/monthly maintenance service available 781-592 2731

Business highlights

71 years of trusted experience
Emergency Services Offered

Services we offer

We offer pest extermination & control, bed bug extermination & animal control & removal.Our effective pest control maintenance programs are customized to fit your individual needs. All of our extermination technicians are certified and highly trained in the latest state-of-the-art methods of eliminating pest problems without interruption to your home or business.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.691 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
16%
3
8%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 91 reviews

Marc F.
05/2024
5.0
pest control
  + -1 more
We are so thankful for Tony from the Lynn office of A1. He did an exceptional job in explaining the habits of the mice he helped remove. He also followed up with us to make sure that the mice were removed. He was truly a professional and we would highly recommend him to anyone who would be using the Lynn MA A1 location for extermination services.
Description of Work: Mice removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benjamin F.
04/2024
5.0
pest control
  + -1 more
My contact with A1 Exterminators went well from beginning to end. Their office is friendly and responsive. Setting up my appointment was easy, as was changing it when that was needed. When they arrived they were easy going, communicative, happy to answer my questions, and were clearly very experienced. They completed their work in a timely way and the result was excellent. I could not have been happier.
Description of Work: A1 Exterminators did a K9 (dog) inspection for bed bugs. It was negative. There are a number of other K9 services out there and it is hard to know which are reliable. There is a lot involved in training the dogs, in keeping them sharp, and in confirming that they are on their game the day that they come. A1 Exterminators does all that is required to accomplish that. Done right, the dogs are 95% accurate. A1 Exterminators does it right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary M.
11/2017
5.0
pest control
  + -1 more
They treated the attic, garage and outdoor areas as well as baseboards indoors. Problems solved.
Description of Work: We had problems with mice in the attic, garage and screen house plus ants and wasps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

Frances J.
06/2017
2.0
pest control
  + -1 more
A-1 Exterminators bought out the company that originally treated our property. Since then, they have completed approximately 17 annual inspections for a fee. About a month ago, my husband decided to replace a few battered (chewed looking) shingles on the front of the house. He found that the walls in that area seemed soft. On further inspection he discovered heavy insect damage. Studs, headers, and other pieces of trim were so destroyed the material left behind was something comparable to spongy drift wood and saw dust. Fortunately the second story floor joists were only at the beginning stage of attack with minimal damage. When we contacted A-1, they assumed no responsibility for the situation and were only concerned with charging additional fees for a new two year "guarantee" on their work or partial treatment with no "guarantee". We anticipate that the final repair cost will be between $4000 and $5000. I can in no way recommend this company.
Description of Work: Annual contract for termite inspection was in effect.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


Sarah P.
06/2017
5.0
pest control
  + -1 more
Very quick service! I've had a Sentricon termite monitoring system for about 8 years now, and the representative that comes to check the bait stations each year is always pleasant and thorough. Reports are emailed directly to me at the end of each appointment which allows me to keep records of insect activity. Recently, I noticed what looked like sawdust in my basement. I called A-1 Exterminators, and a representative came the very next day to treat the house for carpenter ants. Rather than just spray to kill the ants in the house, the representative took the time to assess the entire situation and directly treated only those areas that were affected rather than putting pesticides all throughout the house. He then proceeded to treat the outside so that ants will stop coming in. He found an outdoor ant nest and treated that with a bait designed to kill the queen and eliminate the colony. He was able to answer all of my questions, and was very knowledgeable about insect behaviors and recommended treatments that would use the insects' behaviors to eliminate the problems. I highly recommend A-1 Exterminators if you have an insect infestation or just want to prevent an insect extravaganza in your house.
Description of Work: Diagnosis and treatment of a suspected carpenter ant infestation in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sarah P.
05/2017
5.0
pest control
  + -1 more
The system is set up where they only need to monitor it once a year. It's little bait stations and if the termites come close to the house they take the bait back to their colony. It's a way to avoid putting pesticides around the house.
Description of Work: There were here about 2 or 3 weeks ago. We have a yearly service and they come out once a year to check the bait stations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sarah P.
05/2017
5.0
pest control
  + -1 more
We interviewed several companies and this one inspired the most confidence.
Description of Work: Was interviewing for an exterminator.
Rating CategoryRating out of 5
Yes, I recommend this pro

John M.
04/2017
5.0
pest control
  + -1 more
A1 Exterminators are top notch and very informed to educate the public about those little pests. We have had A1 Exterminators out to our property several times when I can't handle my DIY maintenance. I have told all my neighbors and friends that it's an education on how to prevent costly pest damage and worth every cent.
Description of Work: Rid carpenter ants, termites and other pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Roberta S.
01/2016
5.0
animal removal, pest control
  + 0 more
I saw a rat on the property and called A1. They sent out an expert the following day. Matt did an inspection of the outside of the building. He also inspected the basement. Thankfully, there was no evidence of any rodents around or inside the house. The rat that I saw was probably sick. Matt was and professional and knowledgeable. He arrived within the time block that was agreed upon. The customer service representative was also very professional. I would use this company again.
Description of Work: free inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert R.
10/2015
3.0
animal removal, pest control
  + 0 more
The Glue traps didn't work at all so I put my own snap traps which has caught a few mice. I explained very clearly that my attic was very small and they needed to send someone that could climb up there, this time they sent a very tall gentleman. Again he was very nice and put some traps around the opening, no where near where I explained where we're seeing the mice. Again my snap traps caught another mouse so I've canceled my service with them.
Description of Work: I've used A1 for 5 years. Recently we've been hearing mice in our attic so I called A1 to come out. Unfortunately they sent a very large gentleman who simply didn't fit in our attic; but he did his best putting down glue traps.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$175

Joan H.
07/2015
5.0
animal removal, pest control
  + 0 more
The person who removed the wasp's nest (Josh) was very helpful and knowledgeable. He went above and beyond, answering our questions and showing us exactly what he did. He gave me a call an hour before he arrived to let me know he was on his way. I would definitely use this company again! Several other companies that I called were not available to come out until a week later. A1 was able to come out the following day.
Description of Work: We had a large wasp nest on the side of our house removed by A1.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Martha V.
07/2015
5.0
pest control
  + -1 more
Jim was great. Came out right away and gave us. Some options. A great experience.
Description of Work: I called Jim about a flying ant problem. He came to the house within several hours and explained what was going on. He said we really did not have to worry about them and gave us some examples of how to treat them or he could do it. Very professional and fair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris C.
07/2015
5.0
pest control
  + -1 more
Very friendly. Professional. Honest. Arrived on time?early, actually. Could take two weeks to know if what he did actually worked, but early results look excellent. Ask for James!
Description of Work: Gave a thorough inspection of house (exterior and interior). Treated entire house and targeted specific areas—trouble-spots.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

STEVEN Q.
07/2015
5.0
animal removal, pest control
  + 0 more
As mentioned earlier, I was pleased with the work ethics of the exterminators as I was willing to have someone take down a nest I suspected was in a rubber barrier. The man from A-1 assured me that he suspected that wasn't the case and let me know he would return if I encountered a problem (I haven't since). Before this experience, a couple of years ago, in a different home, I was having trouble with mice. I tried capturing and releasing on my own until that seemed to not work in the long run. The man (a different one) who came to treat my home against these mice was very sensitive to my angst in doing so (I can't even kill spiders). He was also very nice. I was charged then $270 for that treatment.
Description of Work: The last time someone from A-1 Exterminators came to my home, it was to address a fear I had of wasps circulating around my door and exploring a hole in the rubber seal from a day before. A man from A-1 assured me that the wasps were just investigating as they do early in the season and that there is no reason to suspect they set up a nest. He looked around my house to make sure there was no other suspicious activity and he left without charging anything (I happily tipped him).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
06/2015
5.0
pest control
  + -1 more
We've used A1 for the past 9 years for our home. We've been very satisfied and they always come out quick when there's a problem.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jonathan C.
06/2015
1.0
pest control
  + -1 more
At 9am, one hour after the technician was supposed to arrive, I received a call from "Mike" saying that it was raining, and he wasn't sure when he could get to my place. Maybe by 10. Couldn't guarantee that he would, or that he could be done by 12. I called the home office to complain. I was transferred three different times to different departments. First "Cape Cod", then "Lynn", then "accounting" and then I was told that the owner was on the phone and I was encouraged to submit a complaint so here I am! The three different people I spoke to on the phone were completely unhelpful and did nothing but say they needed to pass the buck to somebody else. This company is a typical time waster. They have no respect for the time of the customer, they continually change their story about when the service technician is going to arrive, and then take no responsibility for their actions, which cause the customer many hours of wasted time. STAY AWAY FROM THIS COMPANY.
Description of Work: Long scheduled appointment for carpenter ant interior/exterior treatment for 8am today.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Richard M R.
05/2015
4.0
pest control
  + -1 more
They donate their services to us. We like the fact that it is free, which probably isn't going to apply to anybody else. They are thorough and consistent with what they are doing. We have a service contract with them.
Description of Work: We use A 1 Exterminators. They came out yesterday.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mitchell T.
02/2015
5.0
pest control
  + -1 more
I've had them probably for the last seven or eight years. They charge $129 each time. I've been satisfied. It has prevented spiders or insects getting in the house. I had no problems with mice in the garage area. If I needed them to come out to do a re-treatment if I did have a problem, they would come out with no charge.
Description of Work: We use A 1 Exterminators for pest control. They come in the spring and the fall. The last time they came, they just sprayed around my foundation for any type of insects and just put termite bait stations around my landscaping. They also changed out my bait traps for the mice in my garage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$129

Sally C.
01/2015
3.0
pest control
  + -1 more
The overall experience with them was okay. I will not use them again because they did not do a good job. There were three different guys that came every time so there was no continuity. There was also a misunderstanding about the contract because I thought the $400 charge includes 2 follow up visits then it turned out id didn?t. I was not impressed with them so I am going to use somebody else.
Description of Work: I used the services of A1 Exterminators.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$80

Elaine E.
12/2014
4.0
pest control
  + -1 more
The exterminator was very knowledgable and explained the process and the time he would take. He was true to his word.. The exterminator company told me that this this work was guaranteed for 6 months not to have anymore moths. However, I did see one moth after that. There has been no more infestations and I think all and all a job well done.
Description of Work: Exterminated the house from a moth infestation

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Christine A.
12/2014
4.0
pest control
  + -1 more
He was a bit too expensive. I don't have any rat problems anymore; I didn't have the rats last summer or winter. I didn't hire them because I thought it was too expensive. The problem was he said there was couple of areas around my house that he said there were holes in. I did have one hole in my driveway as it had sunken in. He said the rats might have been getting in through that hole where it's sunk in. If I filled in the hole before he came, he said he wouldn't be able to guarantee it for some reason but if I did not fill in the hole then it still wouldn't be guaranteed for another reason which didn't make sense to me. That is why I didn't even bother besides from the price because what he told me didn't make any sense at all. He wasn't bad but he was just very confusing. I did think the price was kind of high.
Description of Work: I had A-1 pest control came out to quote me on some rats as I was having a rat problem.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


UPDATE U.
09/2014
5.0
pest control
  + -1 more
two guys showed up on time. One was on training. the experienced guy took care of the wasps and checked the house twice for any other nests. also treated the house preventively overall great job i wish it was a little cheaper
Description of Work: get rid of wasps

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Eileen O.
06/2014
5.0
pest control, animal removal
  + 0 more
I had an evaluation In February by a professional of the company. He inspected the house and garage area to determine what exactly Was the root cause of the issue . His name was Matt. He was punctual, knowledgeable and courteous . He set up an appointment the following month to treat the issue. The erterminator treated the entire house ( including attic and basement), Outside area and garage. He was thorough and professional.
Description of Work: Treated for mice and carpenter ants

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$586.1

Roberta B.
04/2014
5.0
pest control
  + -1 more
The gentleman was extremely knowledge about all types of insects and knew just which product to use,when I told him I was sensitive to pesticides. The gel he used had literally no odor,which made me very happy. He was very professional and did the job in an timely manner,answering any questions I had..would recommend A1 Exterminators to anyone having a problem with insects.
Description of Work: Applied a gel pesticide inside and spray outside around the perimeter of the building.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mitchell T.
03/2014
5.0
pest control
  + -1 more
I have been using them for the last 10 years. I have no complains with them.
Description of Work: I use A-1 Exterminators for pest control services. They come out twice a year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Contact information

183 Shepard St, Lynn, MA 01903

www.a1exterminators.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

A 1 Exterminators is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

A 1 Exterminators accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A 1 Exterminators offers free project estimates.
Yes, A 1 Exterminators offers eco-friendly accreditations.
No, A 1 Exterminators does not offer a senior discount.
Yes, A 1 Exterminators offers emergency services.
No, A 1 Exterminators does not offer warranties.
A 1 Exterminators offers the following services: We offer pest extermination & control, bed bug extermination & animal control & removal.Our effective pest control maintenance programs are customized to fit your individual needs. All of our extermination technicians are certified and highly trained in the latest state-of-the-art methods of eliminating pest problems without interruption to your home or business.

Contact information

183 Shepard St, Lynn, MA 01903

www.a1exterminators.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM