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The Butler Carpet & Upholstery Cleaners
Carpets or Rugs Clean at Home, Carpets or Rugs Clean Offsite, Upholstery and Furniture Cleaning Service,
About us
We were founded in 1980 by Carl Mesheau. Cleaning carpets & upholstery throughout Springfield, Ludlow, Northampton, Enfield and more. the butler has developed a reputation for excellence. We stay at the forefront of the cleaning industry by constantly upgrading our equipment and continually training our cleaning specialists. OUR MISSION: To offer Clean, Dependable, Service. Guaranteed! Using only the finest detergents and equipment. THE BUTLER QUALITY GUARANTEE: To use only the finest equipment and materials at all times. If this is not the finest cleaning method you have experienced and you feel that you cannot honestly recommend us to a friend, the job will cost you nothing! YOU WILL GET THE QUICKEST RESPONSE FROM PHONING US DIRECTLY. IF YOU SEND US A SCHEDULING IQUIRY, PLEASE INCLUDE YOUR CONTACT NUMBER
Business highlights
45 years of experience
Services we offer
Commercial and residential carpet cleaning, deodorizing and protection as well., mattress cleaning, upholstery cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9181 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 6% | ||
| 1% | ||
| 1% | ||
| 0% |
Showing 1-25 of 181 reviews
Lori A.
Mar 2021
Wonderful! Professional, personable, friendly, organic products, no heavy perfume odor, just smells clean!! Safe for my dog ! Will definitely recommend and use this company again. Happy customer !!
Leo M.
Jun 2020
Without a hitch!
Fred B.
Feb 2019
Excellent service
JOAN W.
Feb 2019
Wonderfully. Very efficient and helpful team. Polite pair of young people. They called ahead when thought they'd be a few minutes late (they weren't). Even volunteered to help with other household tasks as I was recovering from surgery. Very reasonable charge. I can't recommend them highly enough.
Marygene B.
Jan 2019
perfect...no trouble at all
Stephen T.
Nov 2018
First time using Butler - very pleased with the results! Work crew was prompt (even called ahead to tell me they might be late, then showed up on time anyway); very thorough and managed to remove a stain I thought was permanent. Carpets hadn't been cleaned in two years and now look like new; the crushed nap in a high traffic area looks great. Great job, I'll be happy to use them again -
Julia O.
Nov 2018
The two young men did a good job and worked very quickly. They were friendly and arrived ahead of schedule, after first having called me to make me aware they would be early.
Claire G.
Nov 2018
The carpets look brand new. I am so pleased with the work Butler cleaning does. They are punctual, very neat and organized.
Cynthia P.
Nov 2018
Meghan and Tyler were very professional and they loved our 2 dogs!!! We hire our professionals based on how they react to our dogs. Great job on the carpets!!!
Tiffaney C.
Oct 2018
The sofa is old and after the cleaning it looks newer. I'm glad I chose the butler carpet & upholstery cleaners.
Theresa C.
Oct 2018
Awesome! The two workers were wonderful. On time, friendly, polite, professional, and extremely thorough. I was even consulted on a concern and the end result was no more stain. For older carpeting, it looks brand new!
Norman B.
Sep 2018
Team called promptly to schedule. Called to remind us of appt.. Called to ask if they could come 15 minutes early. They discussed what they were doing, reviewed what they had done and gave clear instructions of what we should do ask the rugs dried. They were friendly and did a very good job. We are extremely satisfied.
Judi P.
Sep 2018
It is always good. I've had them several times and the results have always been excellent. The technicians were very courteous and professional.
Barbara P.
Sep 2018
Excellent friendly efficient service with 2 very respectful employees and I was pleased to learn that all your products are organic and eco friendly. Thank you for hiring such respectful employees. Barbara
Brenda W.
Sep 2018
Excellent! Called and they scheduled within three business days. Prompt, super friendly service. The carpets look like brand new (and they got out the few stains we had). I have been using Butler for over ten years. They are THE BEST in the area and reasonably priced. I highly recommend them.
Anne B.
Sep 2018
They always do a great job. They communicate well prior to the appointment by calling the day prior with a reminder and then as they are on the way to the appointment. They are always either on-time or early and do a great job. I've hired them several times and the people are always very friendly, professional & thorough. One carpet was stained very badly and they managed to get everything very clean and fresh smelling.
Katharine V.
Sep 2018
Very well! The "butlers" were prompt and friendly, efficient and thorough.
Carol B.
Aug 2018
It all went very well.
Response from The Butler Carpet & Upholstery Cleaners
"We're surely glad all went accordingly and can't wait to hear back and continue to grow the number of great experiences had with the Butler! As always, Thank you so much for the review and choosing The Butler Carpet Cleaners!"
Mark's G.
Jul 2018
Techs arrived on schedule. They were courteous, professional and knowledgable. The price was reasonable for the service performed.
Response from The Butler Carpet & Upholstery Cleaners
"Thank you for choosing the Butler and happy our employees provided a great first impression for you! Cant wait to help you with your carpet maintenance in the future!"
Kathleen B.
Jun 2018
Very well they did a great job
MELISSA C.
May 2018
Dan and his crew member did a great job. They actually called and asked if they could arrive earlier than scheduled which was good for us. We prepared all 3 rooms for cleaning by putting small furniture pieces on bigger ones or moving smaller items into non-carpeted areas. In addition to the 3 rooms, Dan cleaned two small runners and removed stains from a chair cushion. We have used Butler for years and always job well done. Samantha at the office is great too. A pleasure to work with her because she is professional but happy to be of service. Before leaving, Dan gave us our instructions for after care while the carpets were drying and made sure we were satisfied. Highly recommended!
Response from The Butler Carpet & Upholstery Cleaners
"Thank you so much for your kind words! So happy our cleaner was capable of getting those stains out for you! Will be looking forward to your annual cleaning next year and in the meantime, call us if you need absolutely anything!"
CLAIRE D.
Mar 2018
VERY GOOD...Both of the young gentlemen were so professional and did a great job....very patient...kind to my dog. review number is 1930351
Response from The Butler Carpet & Upholstery Cleaners
"Thank you so much for the review! We love animals as much as our clients! Happy you are pleased with our work and will continue to do the same for future appointments!"
Andee G.
Mar 2018
This company is the best! My carpets are 18 years old and look perfect. There’s never been a stain they couldn’t get out including red wine, dog bile, and the latest, white latex paint!! Amazing, reliable, professional.
Response from The Butler Carpet & Upholstery Cleaners
"Thank you so much for the wonderful review! We certainly try our best to get all types of stains out for you! Happy you are pleased with our work!"
Joan J.
Feb 2018
They did a fine job and were very courteous and helpful men.
Response from The Butler Carpet & Upholstery Cleaners
"So happy you were pleased with the work we provided for you!! And thank you for choosing us for your upholstery/carpet maintenance! Looking forward to doing future business with you!"
Burton H.
Jan 2018
It went very well and as usual, they did a fine job.
Response from The Butler Carpet & Upholstery Cleaners
"Thank you for taking time out of your day to give us a great review! Much appreciated!"
Licensing
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FAQ
The Butler Carpet & Upholstery Cleaners is currently rated 4.9 overall out of 5.
The Butler Carpet & Upholstery Cleaners accepts the following forms of payment: CreditCard
Yes, The Butler Carpet & Upholstery Cleaners offers free project estimates.
No, The Butler Carpet & Upholstery Cleaners does not offer eco-friendly accreditations.
No, The Butler Carpet & Upholstery Cleaners does not offer a senior discount.
No, The Butler Carpet & Upholstery Cleaners does not offer emergency services.
No, The Butler Carpet & Upholstery Cleaners does not offer warranties.