Services we offer
Mortgage.
Amenities
Warranties
Yes
Senior Discount
n/a
Reviews
5.04 Reviews
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Showing 1-4 of 4 reviews
Sonal G.
Oct 2014
Mortgage Companies
unknown
Haritha T.
Jun 2014
Mortgage Companies
unknown
Alexander P.
Jun 2011
Mortgage Companies
A friend recommended that we use Chris as our mortgage broker. Overall, we had a great experience and she was able to teach us about the process since it was our first home purchase. We would recommend Capstone Mortgage to anyone looking to secure a mortgage in the greater Boston area.
Christine R.
Mar 2011
Mortgage Companies
My interaction was fine. She was professional, she answered promptly, and she told me what my monthly rate would be. I emailed her with some changes and she provided me with those as well.
Dana H.
Sep 2010
Mortgage Companies
Last fall, Chris did an amazing job getting us a mortgage with a great rate in only two weeks. We were trying to sell our old house and buy our new house on the same day, and the timing was very tight. She managed to get us a mortgage in only two weeks and meet the deadline for our closing. What is more, when our buyer's mortgage fell through, she got them a mortgage in only ten days. Through the whole rushed process, Chris and her assistant remained amazingly cheerful, helpful, and efficient. It is now ten months later and we are refinancing with Chris. She has all of our information saved so that we don't need to bring in the same paperwork again and her rates again match the best published rates that I have seen.
Susan D.
Jun 2009
Mortgage Companies
I called this company based on the high ratings I found on Angie's List. I spoke with Chris Smith and told her I was looking to refinance my house. She asked me to get some information for her and to call her back. I got that information the following day and called back. She didn't answer so I left a message, including my name and number. She never returned my call. So I called back again a couple days later and left another message with all of my contact information, and again no response. I don't know how anyone can run a successful business and treat potential clients like that! I'll never recommend her to anyone.
Response from Capstone Mortgage
"Member- I am sorry to hear that this was your experience when you called Capstone. I pride myself on answering every clients call, every time. I do not understand how it is even possible that you called so many times and you did not receive a return call. I agree with you, I would not have a sucessful business if I did not return calls promptly. Should you ever need to seek my mortgage advice, I assure you, you will get a promptly returned call. Thank you for taking the time to provide this feedback. Chris Smith, President"
Holly T.
Oct 2008
Mortgage Companies
I have owned five properties over the years, and this is the smoothest mortgage application and escrow that I have ever been through. Chris is a consummate professional, and she has a great team. No bait and switch or undisclosed fees. I was very pleased with them.
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Capstone Mortgage is currently rated 5.0 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
No, Capstone Mortgage does not offer free project estimates.
No, Capstone Mortgage does not offer eco-friendly accreditations.
No, Capstone Mortgage does not offer a senior discount.
No, Capstone Mortgage does not offer emergency services.
Yes, Capstone Mortgage offers warranties.
Capstone Mortgage offers the following services: Mortgage.