ABBOT & SONS FLOOR CO

Went perfect. only took 5 days complete. Very low dust, great look. We removed the old carpet and they did the rest.

unknown

They came when scheduled and completed the work just as outlined. They did a perfect job matching the two floors. It is perfectly seamless. We were very happy with the work.

They are very professional. They are a very reputable, long-time, independent flooring company in the area. They did a very thorough and good job. They provide good quality and good customer service. We can speak to the same person. They have a person dedicated in tile, a person dedicated in wood flooring and a person in carpet. They have years of experience in installing. We can talk to people who are showroom representatives who are also installers, so they are experts. They have done a few neighbors houses in the neighborhood.

This did NOT go well. The sales person was professional: However, I don't feel it's appropriate to rate his professionalism, as a weighted factor, into the entire outcome of the job. I was quoted and requested to put 50% down, prior to start and 50% upon completion of the job. I discussed and expressed my concern, about the large down payment, since it is largely labor, and their response was that they have had people walk away without paying. This should have been a RED Flag!!
Abbot refinished floors in my home prior to me moving in. The house was empty. The result was balling, and bubbling of the finish on all floors. After speaking with them several times, I was told that this can happen randomly, that it is a result of heat and humidity, which can occur randomly from house to house. I accepted the explanation, but expressed that I had never felt such rough floors and seen such texture across a floor from so much bubbling and balling. They promised to come back, and recommended the fall, when humidity would subside. Abbot returned to fix the floors in the two bedrooms first, as I had moved in and had to move all of my furniture again. I had a discussion with the two workers that arrived and asked why they were buffing the floors? They said, they could buff them and ensure that the bubbles, and balls would be gone, resulting in a glass like finish. I expressed that it was clearly visible that the bubbles were well below the surface of the finish and recommended that they start over. They guaranteed perfect floors.
After living at my friends house for several days, while the floors dried, I returned. Only to find that the floors were worse than ever. They were now scratched, below the surface of the new layer of polyurethane, had puddling in corners, and they now had debris mixed into the hardened poly. It was a disaster. After going through so much and being told the floor finish quality was due to so many other factors, I had to seek someone else to try and save the two other floors and have the two floors, in the two bedrooms, completely redone. This was clearly poor workmanship!! The two floors were sanded down again and they other two floors were buffed and refinished by another company. It was my only choice. I spoke to the owners of Abbot and requested my 50% down payment be refunded. The refund was needed to cover the cost to pay someone else. They told me that it was in the hands of the person handling finance. I made several calls, leaving voice messages, only to never hear from them again. I still have not received my refund and could never recommend the company for floor refinishing.

It was a difficult job because they were very old hardwood floors and they did it perfectly. We were extremely satisfied and they did a great job.

We had a consultation with a tech.where we talked about what we wanted and how they would proceed and got a price estamate.We then set up a time for them to start. We removed all the furniture so they could do the floors. They installed the carpeting first and put up plastic to keep the dust down from the sanding.They did take care of any issues we had.The only real issue was comunication sometimes you would call leave a message and not hear back ( they are to separate entities) you might have to call back.Overall we were taken care of to our satisfacation.

They were prompt, courteous and extremely talented young men . I was constantly surprised at the team work they used to complete a complicated flooring layout. The work around the fireplace alone looks spectacular. The rest of the house looks great too.
I had old hardwood floors in the bedroom and they worked very hard to get the new flooring to match the color. The results are astonishing as it blends in so well. They also made the transition from the old flooring to the new as even as they could.
I have one more room to do and will certainly contact them when I am ready to have work done for that room.
Well done Abbot Flooring. You are the best.
I highly recommend them.

I am thrilled with the work that Abbot and Sons did for me. They did a beautiful job on my floor and were able to match my already finished hallway almost perfectly. My living room floor is a bit shinier than my previously done adjacent hallway, but I truly believe that a person walking into my home would not notice the difference. again I am very happy with my floors.
The cost was extremely reasonable. Abbot and Sons charged $598 for the refinishing of the floor, and an additional $100 for the replacement of a part of my floor near a radiator that was damaged, which I did not discover until I removed the carpet. The total cost for the project, $698, was $275 less than another estimate I had gotten, and that estimate did not include a cost for floor repairs.
The only glitch I encountered was that I was not told until a day or two prior to the start of the project that I should have my radiators removed. Because of Abbot's very packed schedule and not being able to push back my start date a day or two, I ended up having to have a plumber come on a weekend to remove them. They did recommend a plumber at my request, who came out on short notice and did the job.

Had them work on refinishing an entire floor with hardwoods. Very punctual and courteous and explained in great detail about the work to be performed. Specifically talked us out removing carpet and refinishing on the stairs because of potential damage to the steps and sides that may need repainting work.Work done really well - hardwoods came out to a beautiful sheen and lightened up a bit making it even more attractive. On the negative side - were not the cleanest group after they were done but other than that great price and excellent work.

They were prompt and did a good job. I would go to them first. In fact we are looking to do our carpeting and I will probably go to them.

They came highly recommended. They were very good. They were on time and the product was exactly what we expected. We would use him again.

I am redoing an upstairs bedroom that was once my daughter's. When I took up the rug for before painting, I found that the hardwood floor finish was damaged in many places by spilled nail polish remover etc. I work full time and did not want to take the multiple days off that would be required to have the floor redone. My son had one more week left before returning to college. I called Abbot to ask if there was any possibility of having the floor done the next week, so that my son could be home and I would not have to take time off. They said they would work us into their schedule. They came on time each of the three days the job took. They were polite, courteous, and did not leave a mess of any kind. The floor looks beautiful. I plan to have them back to do the rest of the floors. I really appreciate that they were willing to accomodate us on such short notice. Although I did not comparison shop for prices, I thought what they charged was very reasonable for the good job they did.

See above

We had a very good experience. The sales team was easy to work with, although we were a bit confused when we saw the finished floor because we thought we had purchased select or better flooring but ended up with a grade below select. This may have been our fault; perhaps we weren't paying close enough attention. In any case, we like the floor and plan to extend it to other areas of the house. The installation job was fabulous. The crew was friendly, polite, informative, and finished in a single day.