Terrible. By far the worst experience I've ever had with a contractor. Unprofessional, liars and scumbags.
Description of Work: I asked them to install a gate on my driveway and a small fence out back. Specifically requested a 6x6 area for my shed. They could not do that correctly. They made it. 5'6 and therefore it would not fit. When I asked him to correct it they wanted to charge me more money. They said there was a miscommunication and tried any means necessary to try to put the pressure on me to make it my fault. I explained to them that I was very thorough about making sure that I stated what I needed. Needs to say they refuse to come out to fix it at their cost. They wanted to squeeze any additional money out of me they possibly could. They are liars. They are dirt bags. I will never hire them to even clean my toilet. Find someone else to get your fence built. The owner Mike is a loser and a drug addict.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,300
Steve B.
07/2020
1.0
driveway gates
+ -1 more
Hi folks, just wanted to share my quick disappointing story with Story Fence. I called to have a small section of fence replaced and was being quickly dismissed because 'they don't do vinyl fence' when I told the woman on the phone that I'd still be interested in a quote for a wooden fence and gate she asked me where I live. I told her I lived in Lynn, she lied and said it was out of their service area. I know this to be untrue because it says so right on their website. She also said that it's too small of a job for them anyhow and they don't have time for me. So unless you are spending a lot of money with these people don't bother because they certainly won't.
Description of Work: Needed a small section of fence built
Rating Category
Rating out of 5
professionalism
1.0
J Mark P.
09/2012
5.0
driveway gates
+ -1 more
The work was done on time and quickly. They were creative in solving a few tough areas.
Description of Work: Installed approximately 300 feet of 4 foot and 6 foot cedar fence including 3 gates. The quality of the cedar was very good and included bigger cross beams than other quotes I received.
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Service Categories
Fencing Driveway Gates
FAQ
Story Fence Co is currently rated 2.8 overall out of 5.
No, Story Fence Co does not offer free project estimates.
No, Story Fence Co does not offer eco-friendly accreditations.
No, Story Fence Co does not offer a senior discount.
No, Story Fence Co does not offer emergency services.