heating & air conditioning/hvac, propane sales, heating oil companies
+ 1 more
When I moved to Hudson 2+ years ago, I contacted Warmer Fuel because the previous owners had used them. (Lots of fuel companies mailed great offers, which I was considering....) I asked them to clean and inspect the furnace. (The home inspection had said all looked fine.) Lo and behold, upon careful inspection, the Warmer guy found that the heat exchanger was cracked and would have been dangerous to keep running. The owner went back and checked his reconds and I was shocked when he called later that day to say a) The furnace was sold to the previous homeowners by them, 19 years ago, b) it was under a 20-year warranty and c) he was arranging for a replacement of the exchanger (which is basically a whole new furnace) and it would be delivered the next day. The next day came and the owner arrived with an assistant and replaced the heat exchanger (and also cleaned out the squirrels' nests they found...) The part was free as was *all* of the service. This is a business owner with integrity. I chose to stay with this company based on that first experience, and I have never regretted it.
Description of Work: Furnace repair / cleaning/regular service / gas and oil delivery
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Joan H.
04/2014
1.0
propane sales
+ -1 more
unknown
Description of Work: They were completely unresponsive. It took a four phone calls over the course of several days to finally receive a call back from the owner (or person in charge) who promised to come to my house the next day to check my setup (I wanted to become a customer of theirs). Never showed up, never called. I finally gave up. Since I joined Angie's List to find a reputable and reliable service provider, this experience has now turned me against using the list. I could do just as well (better!) on my own. I'm cancelling my subscription.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Thomas C.
02/2014
5.0
propane sales
+ -1 more
They are very responsive, professional and extremely nice people from the owner to the newest driver.
Description of Work: Warmer has been my propane dealer for years.
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Service Categories
Propane Sales Services,
Heating Oil,
Heating and Air Conditioning
FAQ
WARMER FUEL OIL CO is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
WARMER FUEL OIL CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, WARMER FUEL OIL CO offers free project estimates.
Yes, WARMER FUEL OIL CO offers eco-friendly accreditations.
No, WARMER FUEL OIL CO does not offer a senior discount.
Yes, WARMER FUEL OIL CO offers emergency services.
No, WARMER FUEL OIL CO does not offer warranties.
WARMER FUEL OIL CO offers the following services: FUEL OIL DELIVERY, PROPANE GAS DELIVERY, AND COMPLETE HEATING SYSTEM SERVICE AND INSTALLATIONS