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Catseye Pest Control - Boston
Lawn Care Maintenance and Mowing, Pest Control - Rodents, Sprinkler - Backflow Valve,
About us
Catseye specializes in customized rodent, wildlife and pest control solutions for families in Central and Eastern Massachusetts. We offer a permanent solution to keeping pests out for good. Catseye protects your home from mice, rats, and bats to bed bugs and termites and everything in between.
Business highlights
Emergency services offered
38 years of experience
Services we offer
Animal Exclusion, Pest Control & Extermination, Wildlife Removal
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.010 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 0% | ||
| 10% | ||
| 0% | ||
| 20% |
Showing 1-10 of 10 reviews
Steve D.
Mar 2025
Over 5 months paid over $1,500 to Catseye not one mouse was caught, nor did they take any bait. We still see mice periodically in the house, which was the reason we called them. Their service failed to achieve any measurable results and no refund for poor performance was offered and I was still charged the cancelation fee to end the contract early. Technicians who visited monthly were pleasant and professional but ultimately was a giant waste of money for the tech to place out traps/bait stations and stuff some holes with steel wool. Not really sure what the high-end price was for as there was nothing cutting edge or advanced in what they did. Monthly service visits last roughly 15-20 minutes I would say on average. Again all the technicians were pleasant and professional and the folks on the phone were the same they just would not budge on a refund and still charged the cancelation fee. I would look elsewhere unless your home is new enough construction to use the exclusion system which I did not get due the age of my homes foundation.
Phil C.
Oct 2023
Hired for mole treatment, may as well flushed $900 down the toilet. I hired Catseye for mole treatment and if anything the moles are more active now than before. 24 hours after the first treatment the moles left my mulch beds and began moving across the lawn. so I called and they came back for a 2nd treatment. Still didn't even slow the moles down. So I called to see what to do and they said a mgr would call me. That was last week. I did not get a call so I called back and I was told again a manager would call me. I did not get a call. I need to know are there other treatments. Do I have super moles that are immune to the carbon monoxide? Before Catseye came to treat my yard I had one mole hill. Now I have a dozen (will try and add pictures). I don't blame them for making it worse, but clearly they didn't help and they didn't seem to care too much either. There has to be someone better out of there with better customer service. I cannot recommend using Catseye
John N.
Aug 2019
He was extremely knowledgeable.
Steven L.
Aug 2018
After unsuccessful capture, I called when saw new activity. They returned and reset traps without any hassle. It is clear that their goal is customer satisfacgtion
Lori W.
Oct 2017
It worked extremely well. They were very thorough and covered the entire property.
Response from Catseye Pest Control - Boston
"Dear [Member Name Removed], Thank you for taking the time to review your experience with us at Catseye Pest Control. We are glad to hear that we have remedied your mosquito and tick issue and even more pleased that you trust us to maintain your home. We appreciate that you chose to share your thoughts with us, it is through communication with valued customers such as yourself that we can continue to exceed expectations. Thank you for choosing Catseye Pest Control."
Robin C.
Jul 2017
Great prompt and puncual
Response from Catseye Pest Control - Boston
"Hey [Member Name Removed]! Thank you for the awesome rating. We appreciate you taking the time to leave your feedback and rate our service. Of course, if you ever need us, please don't hesitate to call. Thank you for choosing Catseye!"
Mary W.
Jul 2017
excellent!! Mice are gone for good!! so excited.
Response from Catseye Pest Control - Boston
"Hello [Member Name Removed], Thank you for the great rating! We appreciate your feedback and are excited we solved your mouse problem. Of course, if you ever need us, please don't hesitate to call. Thank you for choosing Catseye for your pest management needs."
Bill R.
Apr 2017
Excellent. Problem solved and continued follow up.
Response from Catseye Pest Control - Boston
"Dear [Member Name Removed], Thank you for leaving such an awesome review. We appreciate you took the time to share your thoughts with us. We strive for 100% customer satisfaction and great feedback like yours helps us towards achieving that. If you ever need us for anything, please don't hesitate to call. Thank You for choosing Catseye."
Heidi K.
Apr 2017
Great service and knowledge!!
Response from Catseye Pest Control - Boston
"Dear [Member Name Removed], Thank you for the awesome review! We appreciate that you took the time to share your thoughts on our recent service at your home. You're right - we don't stop until you are back to pest-free living. Of course, if at any time you need us, please don't hesitate to call. Thanks for choosing Catseye."
Jacqueline C.
Feb 2017
We found these guys online, and at first we were thrilled because they responded quickly and came right out. After our appointment with them I looked up their website and felt uneasy with having paid them because one of the reviews came from the salesman who had come to my home (who was a very nice young man) and the other came from the gentleman who responded to my original email inquiry. We were even more uneasy when we heard a friend of our complain that his pest control service cost him $500. After speaking with an Angie's List representative, we found out that the price we were given was extremely high for the work they were going to be doing.
Response from Catseye Pest Control - Boston
"[Member Name Removed], We are incredibly sorry to hear about your unsettling experience. We would have loved the opportunity to further explain all cost breakdowns for you so that you could better understand exactly what work was going into your service. Our records indicate that the quote you received was for a 5-day trapping/rodent removal service, as well as for lower Cat-Guard System, which includes major construction to the exterior of your home; sealing along the foundation under deck and side stairs, installing viper strip on the entire lower perimeter, silicone under the siding and fascia at gables along roofline. Our Cat-Guard Systems are a permanent solution to pest control which is the reason why our quote may have been more than expected as it was not simply for the extermination of mice. Both current employees who reviewed our brand did so ethically, as they were both customers of ours before becoming part of the Catseye family. Nonetheless, we agree with you, this can certainly be misleading, and for that, we have gone ahead and manually removed all reviews by current and former employees to ensure full transparency. Please don't hesitate to contact us with any future concerns, we're happy to assist you in any way we can."
Licensing
State Contractor License Requirements
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FAQ
Catseye Pest Control - Boston is currently rated 4.0 overall out of 5.
Catseye Pest Control - Boston accepts the following forms of payment: CreditCard
Yes, Catseye Pest Control - Boston offers free project estimates.
No, Catseye Pest Control - Boston does not offer eco-friendly accreditations.
No, Catseye Pest Control - Boston does not offer a senior discount.
Yes, Catseye Pest Control - Boston offers emergency services.
No, Catseye Pest Control - Boston does not offer warranties.