"Before this customer ever wrote Garbarino Customs Co. a check; she was told from the very beginning that the fence she was ordering “WOULD NOT MATCH 100%” because we did not know the original manufacturer. It could have been one of hundreds of Aluminum fence companies. Knowing it would not match, she said “order it”; so we did just that. Then when the fence arrived and we started to install it, she told us to stop work because it did not match enough to her liking. She wanted us to take away the fence without taking any sort of financial responsibility for ordering it, knowing full well it would not match also knowing full well the fence was a non-returnable item. We had an entire day of work on her property, cutting tree limbs, clearing her new fence line and digging nearly the entire new fence line and jackhammering out the old posts in her yard. This customer still owes us over $2,025.00 for labor at her property. Luckily the fence manufacturer allowed us to return the fence for 25% of the cost of the fence. It is an absolute shame that Angie’s List be used attempt to damage my business, my character and harm my family. We did everything to please her; but there are limitations and things out of our control! I have no control over a supplier’s time line and just because you want it tomorrow does not mean that I can provide it then. This customer wanted a custom built fence that matched her fence 100%, but she was unwilling to wait for it then tells me I must suffer all the loss?"