Reidy Heating & Cooling Inc
About us
Family owned. See website for additional service areas. Additional e-mails - [email protected], [email protected]. Additional phone - (413) 534-3749.
Business highlights
Services we offer
Residential and commercial installations, air conditioning and heat pumps, air purification, gas heating units - boilers and furnaces, oil heating units, repairs and maintenance of existing heating and air conditioning equipment, snow melting & air duct systems.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 13% |
Everything that Reidy did was tops. They set everything up, explained everything and this has an automatic water filler. They set it up and run it by hand for a month and they came back and when through everything. They had it inspected and everything went well. If I could get as good as discount that they gave me and the other estimates were higher, I would use them again, that would be just normal.
They contracted out the electrical work (we needed an entire new panel, which is one of the reasons the price was a little high) and did the rest of the work themselves in two days (3 total days - one electrical, two install). We have a raised ranch with an accessible attic, so it was a fairly straight-forward installation.
The installers were fantastic, courteous, and happily cleaned up the snowstorm of insulation that entered our house during the project.
Fast forward two seasons and we had a chance to actually turn it on - there was a strange noise when the system energized, and Reidy sent a technician out ASAP for no charge. He spent a couple of hours troubleshooting the system, including all connections, conduits, the main capacitor, etc. He (and I) were stumped. He called the electrical contractor, who instantly identified the sound as a normal sound when the system's load spikes as it turns on - and our bed was right above where the conduit ran. Still, no charge from Reidy.
We were happy with the price, service and followup!
"We appreciate your review. Everyone at Reidy Heating & Cooling thanks you."
"Thank you [member name removed]! It is always a pleasure working with customers such as yourself. We're glad to hear that your investment is seeing positive results."
When they came, they did the job professionally, competently and left with the cellar cleaner than when they started. I plan upon using their services for annual maintainance.
"Thank you for your positive feedback. We appreciate your business!"
"Thank you for your feedback, Member. We're glad we were able to resolve your problem!"
"This was a very unfortunate, and complicated situation that we encountered. Regardless, the situation could have, and will be handled better moving forward. This situation has since been resolved, and we wish the member all the best in the future. Please read our other great reviews by our many satisfied customers to see how we typically handle our business."
"Thank you for your positive comments. We're always happy to hear from our customers. We appreciate your business!"
"Thank you for your comments. We appreciate your business!"
"Thank you for your comments. We appreciate your business!"
"4/26/2012. Took some time t research this job as it was completed over a year ago. We were there after another company installed the incorrect pressure switch and the original installing company never installed a drain tee on the vent line. We removed the birds nest also and corrected the other issues including a condensate pump that failed. All that work was completed and at no time was there a compliant of services rendered until this post show up in January of 2012 The following is the wording from the work order / invoice for the job. 11/2/2010 REROUTE FURNACE FLUE TO OTHER SIDE OF FURNACE. INSATLL DRAIN KIT. FOUND WATER ON FLOOR UPON ARRIVAL. RECEIVED AUTHORIZATION TO INTALL NEW CONDENSATE PUMP. REMOVED, REPLACED AND TESTED. REPIPED PVC INTAKE AIR AND EXHAUST PIPES AS PER MFG SPECS AND RECOMMENDATIONS. STARTED AND CHECKED SYSTEM OPERATIONS. 10/8/2010 INSTALL PRESSURE SWITCH AND CHECK PROBLEM. REMOVED TEMPORARY PRESSURE SWITCH AND INSTALLED BRYANT ONE. FOUND SYSTEM STILL NOT PULLING IN SWITCH. TRACED AND FOUND BIRDS NEST INSIDE FRESH AIR PIPE. SOOT VACCED NEST AND REMOVED. CHECKED BOTH LINES. PUT SYSTEM BACK TOGETHER AND STARTED UP. RAN FOR A GOOD 25 MINS WHILE PERFORMING TESTS. 68 DEGREE TEMP. RISE. FOUND DUCTWORK TO BE TOO SMALL FOR HOUSE WITH 4 TONS OF COOLING AS WELL. ALSO FOUND DRAIN TEE KIT NOT INSTALLED. WILL NEED TO RETURN TO CONTINUE WORK TO BE DONE."
"Thank you for your comments. We appreciate your business!"
"Thank you for your comments. We appreciate your business!"
"It is against our policys to comment on matters with open issues."
Licensing
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