Jay was fantastic. He was able to come over the very next day, which was great because the piano was free (in desperate need of tuning) and my daughter was dying to use it for her lesson that night. Jay was kind, thorough, explained everything clearly, and played a few songs at the end of the tuning. He’ll be coming back for some follow up work in a few weeks, and we’re looking forward to seeing him. It was a great experience. Side note - before Jay came over I asked my daughter’s piano studio manager if she knew of him. She said that he’s been around for a long time and has a great reputation.
Description of Work: I needed a piano tuned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from JAY DICKINSON
Thanks [Member Name Removed]! It was a pleasure meeting your family. I appreciate your having me bring out the full potential of your piano, because to see a student like your daughter reach for her own potential along with it with her playing makes my day!
Sheila B.
09/2017
5.0
piano tuning
+ -1 more
did excellent job and explained to me what he did
Description of Work: needed old piano to have minor repairs and tuned after 6 years
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Marjorie D.
12/2016
5.0
piano tuning
+ -1 more
Excellent! My piano sounds much better!
Description of Work: Piano tuning that was long over due!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
G M.
10/2016
5.0
piano tuning
+ -1 more
The provider was friendly and knowledgeable, and now the piano sounds great.
Description of Work: Piano tuning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
DONNA D.
05/2016
5.0
piano tuning
+ -1 more
unknown
Description of Work: Jay brought my piano up to pitch, it hadn't been done in two years. He recognized some issues that will need to be addressed over time and gave me a description with prices so I can choose what to have done. He scheduled a follow up in six months since the piano needed so much work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fred A.
09/2014
5.0
piano tuning
+ -1 more
GREAT
Description of Work: fixed my piano
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from JAY DICKINSON
Hi [Removed member's name]- Thanks for the overall good review. I always want my customers to be 100% happy with my service, so if there's anything I can do to bring your experience up to "A" just give me a call! Jay
Alfred C.
08/2014
5.0
piano tuning
+ -1 more
Everything turned out well. Jay contacted us right away to set up an appointment, he arrived on time, and he provided additional recommendations without pressuring us to make a decision. He even stayed a bit longer at no extra charge which we appreciated.
Description of Work: He cleaned and tuned my piano as part of a Big Deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
John L.
08/2014
5.0
piano tuning
+ -1 more
Jay was great. He was responsive and professional. He showed up on time and spent what seemed to be an extra amount of time late on a Friday afternoon to make sure the piano was tuned and cleaned to his liking. I'll use him again.
Description of Work: Tuned and cleaned my grand piano
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
June L.
07/2014
5.0
piano tuning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$99
Response from JAY DICKINSON
Thanks for the good review! It was a pleasure to meet you and take care of your piano. Enjoy!
Donna M.
07/2014
5.0
piano tuning
+ -1 more
Jay did an outstanding job. I purchased an Angie's list deal to have my piano cleaned and tuned. The piano had not been used or tuned in many years and had spent some time in storage. The keys were sticking and it was unplayable. Jay pulled apart the whole piano only to find that the mice had stored peanut shells inside it. It was a huge job to clean it but he did and then later tuned my piano beautifully. He went way above what I would have expected him to do. I am glad we found him and will certainly recommend him and will use his services again. It was a pleasure doing business.
Description of Work: Cleaned and tuned my piano.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from JAY DICKINSON
Hi [member name removed]- Thanks for the nice review! Ha, ha... there was a bit to do there on your piano, but, after all these years it still gives me a lot of satisfaction to turn a box of music wire and wood into an instrument again. That satisfaction is second only to seeing a smile when the work is done. Best wishes-- see you again! Jay
Andrew B.
06/2014
5.0
piano tuning
+ -1 more
Jay was punctual and professional, as always. We have used him for several years, except one year when we hired someone else and were less than thrilled with the results. We have learned our lesson and would not have anyone else work on our piano.
Description of Work: Jay tuned and made minor repairs/adjustments to our beloved upright piano which is a family heirloom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from JAY DICKINSON
Hi [member name removed]- Thanks for the review! I'm glad you were able to take advantage of the tuning deal. It was timely and worked out great. I appreciate the loyalty so much. It takes a lot of piano tunings to fill the schedule and I intend to stay around :) So, enjoy and blessings to your family.
Joseph G.
02/2014
5.0
piano tuning
+ -1 more
Jay came first in Dec., 2013 and spent over two hours tuning and fixing keys that were sticking. Because my piano was so badly out of tune, he recommended a follow up visit in Jan. 2014. This was a much shorter visit, approximately an hour. Now I am on schedule for a regular annual tuning.
Description of Work: I hadn't had my piano tuned for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from JAY DICKINSON
It was a joy tuning for this family! I did not realize till recently that you gave me such a nice review. Thanks so much! It's good to have the piano in a ready, playing condition, because you never know when a family musician will come home from the other side of the country for the holidays. Great to hear from you!
Joe B.
08/2012
5.0
piano tuning
+ -1 more
His prices are fair, he is very professional, and he knows what he is doing. He works for himself and he actually stayed longer than he was suppose to.
Description of Work: Jay Dickinson repaired my piano.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from JAY DICKINSON
Hi I did not know that you had given me such a good review till recently. Can you believe it? I guess I have to check what's happening online more! I have been focused on what I do in my work for people in the real day-to-day world more than checking on the computer--that's what makes it all worthwhile for me. So, a very belated----Thank You!!
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Service Categories
Piano Tuning
FAQ
JAY DICKINSON is currently rated 5 overall out of 5.
Monday: 9:00 AM - 6:00 AM
Tuesday: 9:00 AM - 6:00 AM
Wednesday: 9:00 AM - 6:00 AM
Thursday: 9:00 AM - 6:00 AM
Friday: 9:00 AM - 6:00 AM
JAY DICKINSON accepts the following forms of payment: Check
No, JAY DICKINSON does not offer free project estimates.
No, JAY DICKINSON does not offer eco-friendly accreditations.
No, JAY DICKINSON does not offer a senior discount.
No, JAY DICKINSON does not offer emergency services.
No, JAY DICKINSON does not offer warranties.
JAY DICKINSON offers the following services: Tuning, repairs, voicing, regulation, restoration