ALDEN EMRICK

Work was finished two months late, he was non-communicative and unpleasant, and work required lots of oversight. Wanted to use cheaper, lower quality materials than were in the written budget (I assume to make more profit), and I had to constantly deal with this. Will never use him again.

The job took 5 months to complete, nearly three months over the original contracted timeframe. After it was installed, there were still leaks in the roof, some so bad that they resulted in additional sheetrock damage. To Alden's credit, he always did his best to fix these problems, and has promised to come back and fix the one remaining leak. My biggest concern about these fixes is that caulk seems to be Alden's solution of choice, and I fear that 5 or 10 years from now I'll be fixing the same leaks again. Since Alden underbid this job, he probably didn't make much money on it, it took him longer than he thought, and he ended up doing a barely acceptable job. If he had bid a higher amount, we would have been able to take the next bidder, who was a larger company with more employees and more experience installing metal roofs on complex jobs (multiple ridges, valleys, skylights, etc.). I feel kind of burned, but I look forward to having the one final leak repaired and finally being able to repair my sheetrock.