About us
ESTABLISHED IN 1991, ALLEN TILE PROVIDES EXPERT INSTALLATION OF CERAMIC, PORCELAIN, GLASS MOSAICS, QUARRY, AND ALL NATURAL STONES. **WE SPECIALIZE IN CUSTOM SHOWERS AND STEAM ROOMS**. EXPERT REPAIRS DONE ON TILE FLOORS, TILE WALLS, TILE SHOWERS. GIVE ALLEN TILE A CALL FOR YOUR NEXT TILE PROJECT!
Business highlights
Services we offer
EXPERT INSTALLATION OF TILE FLOORS, BACKSPLASHES, TUB WALLS, & TILE SHOWERS. COMPLETE BATHROOM REMODELING AVAILABLE. WE OFFER A FULL LINE OF SUBCONTRACTORS.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- Check
- 13
Assorted photos uploaded by ALLEN TILE
- 11
Custom Shower
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
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7% |
Filter reviews by service
"Customer hired a friend of a friend. He said he has been doing remodeling for 20 years. I set up an appointment to look at the bathroom. Absolute disaster. Customer was extremely disappointed. I gave her the quote. She told me she didn’t trust anyone. I said the bathroom could be transformed, she agreed. Three weeks later, she was totally elated! She said you have restored my faith in people."
He recently re-tiled our bathroom, and did a fantastic job. Kevin discovered a problem with the underlayment and made unexpected repairs at a very reasonable cost. Kudos for his careful work and attention to detail. In addition, he was pleasant to
work with, timely, and solid on communication.
We will be hiring Kevin again for future projects.
He recently re-tiled our bathroom, and did a fantastic job. Kevin discovered a problem with the underlayment and made unexpected repairs at a very reasonable cost. Kudos for his careful work and attention to detail. In addition, he was pleasant to
work with, timely, and solid on communication.
We will be hiring Kevin again for future projects.
Kevin Allen, of Allen Tile Co., was hired as a sub-contractor by Ed the Plumber, who had responsibility for our job.
Kevin Allen started with exposed studs surrounding a newly installed acrylic base with drain.
He learned that Ed the Plumber, who installed the base, failed to ensure the base was level and it did not have adequate support under the base so it would be solid. The base would flex, creak, and the drain would move when weight was put on it.
Instead of addressing these 2 problems when they could have easily been fixed, Kevin Allen proceeded with
installation of the Swanstone walls.
After the walls were installed, sealed and the trim work completed, Kevin Allen Tile told us about the faulty installation of the base. The unleveled base created a multitude of unnecessary problems for the door installation. This resulted in days of extra time by Kevin Allen, for which he wanted an additional fee. When Kevin Allen finely told us the door installation was complete, we were dismayed that the doors would not stay shut or stay open and they were swinging horizontally at the bottom because they were above their tracks, not in the tracks.
After reading the manufacturers instructions, it was obvious to me that Kevin Allen Tile did not install the door header correctly.
Kevin Allen Tile Co. returned 3 days later with no tools. I showed him the problem and the manufacturers instructions about the correct way to install the header. With no apologies for his oversight, he worked several more hours, using my tools and my help. Eventually the doors were installed as specified by the manufacturer. However, because the base was so far off level the doors were still dysfunctional.
Kevin Allen’s failure to communicate with Ed the Plumber about the faulty base and his inability to correctly install the shower doors wasted days of extra labor which could have been avoided. His failure to address known problems early in the renovation process greatly contributed to the expensive measures we are now taking to get this shower into an acceptable form.
Request for partial reimbursement from Kevin Allen Tile Co. and Ed the Plumber have been ignored.
"Customer was told about the unlevel shower pan installed by the plumber from the beginning. Customer said to proceed with the job. Allen Tile installed Swanstone shower walls with accessories, perfectly. Customer had a set of shower doors to install. Allen Tile told the customer, shower doors should be installed on level surfaces. Customer never told Allen Tile to stop installation. Allen Tile installed the shower doors. When Allen Tile finished the job, the customer was pleased with the install of products. Allen Tile followed up with a call to the customer, a month later! Customer never called back. Six weeks later, Allen Tile receives a letter from the customer. It was a copy given to the plumber initially. After reading the letter, Allen Tile called the customer immediately. Allen Tile told the customer, if your so unhappy, how come you waited so long and not return my phone call? Told customer this was the plumber's fault. Customer never called back. How can a problem be resolved if customer never calls you back, but demands money! Allen Tile's reputation speaks for itself!"
"A very nice family. Allen Tile appreciates their business. Allen Tile strives to give the customer a quality job."
It went very well .
All aspects of services were completed on date and time as agreed to .
Workmanship on the entire project was professional with careful consideration for cleaning up worksite each day
Have used Allen tile in the past ,and will gladly recommend them to anyone
"Allen Tile appreciates the customer's review. Whether a large or small job,, Allen Tile strives to give the customer the professional service they deserve."
Licensing
State Contractor License Requirements
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